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Swissotel Al Ghurair

5.0 star property
Luxury Dubai hotel connected to a shopping centre, steps from Al Ghurair Centre

Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, laptop workspace
Exterior
Classic Suite, 1 Double Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
The current price is NZ$212
includes taxes & fees
29 Mar - 30 Mar

Explore the area

Map
Omar Bin Al Khattab Street, Dubai, 185051

Room options

View all photos for Premium Suite, 1 Double Bed

32-inch TV with satellite channels

Premium Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

City view

Family Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

City view

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

Suite, 1 Double Bed, Corner | Living area

Suite, 1 Double Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 112 sq m
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 86 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

City view

Deluxe Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

You'll be connected to a shopping centre at Swissotel Al Ghurair, and within a 30-minute stroll of Al Ghurair Centre and Gold Souk. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Swissotel Spa and Sport can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Liwan, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, sauna and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Deira hotel, you'll be 3.2 km (2 mi) from Dubai Creek and 3.6 km (2.2 mi) from Dubai Museum.

Getting around

  • Salah Al Din Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪Bestoon Samad - ‬4 min walk
  • ‪Quecha - ‬1 min walk
  • ‪Tapa King - Al Ghurair - ‬4 min walk
  • ‪Farsi Restaurant Al Ghurair - ‬5 min walk
  • ‪Lemongrass Thai Restaurant - ‬4 min walk

About this property

Swissotel Al Ghurair

Luxury Dubai hotel connected to a shopping centre, steps from Al Ghurair Centre
Swissotel Al Ghurair offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Swissotel Al Ghurair. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 428 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Swissotel Al Ghurair offers 428 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Swissotel Spa and Sport has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 120 for adults and AED 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 153.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Swissotel Al Ghurair.

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Frequently asked questions

What is the cancellation policy at Swissotel Al Ghurair?

Swissotel Al Ghurair offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissotel Al Ghurair?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Swissotel Al Ghurair on 29 Mar 2025 start from NZ$202.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissotel Al Ghurair?

Yep, Swissotel Al Ghurair has a free self car park.

Are there any beaches close to Swissotel Al Ghurair?

The closest beach to Swissotel Al Ghurair is Jumeirah Beach (14.5 km).

Is there a spa on site at Swissotel Al Ghurair?

Yep, Swissotel Spa and Sport is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Swissotel Al Ghurair have a pool?

Swissotel Al Ghurair has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Swissotel Al Ghurair?

Swissotel Al Ghurair features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Swissotel Al Ghurair a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Swissotel Al Ghurair.

Is Swissotel Al Ghurair family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Swissotel Al Ghurair is a hit with families.

Are there hot tubs in the rooms at Swissotel Al Ghurair?

No, but there are deep-soaking baths in the guestrooms.

Does Swissotel Al Ghurair serve breakfast?

Sure does, buffet breakfast is available weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Swissotel Al Ghurair?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Swissotel Al Ghurair?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Swissotel Al Ghurair?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Swissotel Al Ghurair?

No, pets are not allowed.

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1113 reviews
Rating 8 - Good. 287 out of 1113 reviews
Rating 6 - Okay. 80 out of 1113 reviews
Rating 4 - Poor. 31 out of 1113 reviews
Rating 2 - Terrible. 43 out of 1113 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

SAEED

Liked: Amenities
This property is not what it used to be. It claims to be 5 star but clearly its not. Presently it is at best a 4 star hotels. And this is putting it generously. Housekeeping is just terrible. On the day we checked-in in our suite, the telephone was not working, there were no bathroom floor mats, only one bathrobe for 2 guests and one pod of complementary coffee
Stayed 6 nights in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Tesema

Stayed 4 nights in Nov 2024

10/10 Excellent

Yusuf

Stayed 3 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullahi

Stayed 2 nights in Dec 2024

10/10 Excellent

Biniyam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Abdullahi

Stayed 5 nights in Nov 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel and great location
Stayed 14 nights in Nov 2024

10/10 Excellent

Hawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and professional staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Sohail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area that I liked. Lots of people and very vibrant. Staff both at the front desk and cleaning was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ouedraogo

Stayed 2 nights in Nov 2024

8/10 Good

Mhod

Stayed 3 nights in Oct 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything in that hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sinit

Stayed 2 nights in Nov 2024

8/10 Good

Afzal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the package including hotel was booked via Expedia, arriving at 3AM in the morning, the hotel was booked as of the 3 PM the afternoon later that day...meaning that the first night of arrival was not covered by Expedia. Terrible system from Expedia which I did not notice before arrival. (Please improve your systematic technology when it comes to booking packages in order to avoid further losing credibility of future customers..mine you already lost). The check in clerk was absolutely not willing to convenience the matter and offered the cheapest room for AED 942 for the additional hours of the morning, despite a stay booked for 7 days in that very hotel. Not willing to be caged by the situation, I called the hotel I previously stayed in many times before, and they offered a rate which I could not refuse: without mentioning my name (Royal Continental hotel). Returned later that day to check in and waited about 45 minutes as check-in clerk need all the time in the world and can't obviously handle customers efficiently. Expressed this and not sure if this is being picked up. Rooms are clean and spacious, service teams efficient and friendly and the hotel is very well located. No upgrade or whatsoever was offered by the hotel despite confirmation by Expedia. Seriously considering getting rif of Expedia provided their service records.
Stayed 5 nights in Nov 2024

6/10 Okay

Beatrice

Liked: Cleanliness
I stayed in a Deluxe room which was spacious with a good view. However, the interior decor is out of date. The bath tub is a health and safety hazard. It is high and steep thereby making it difficult to climb out of it and also makes one prone to falling. I had to call out twice for the air conditioning to be fixed as it was malfunctioning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yusuf

Liked: Cleanliness
This is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 4 nights in Oct 2024

10/10 Excellent

RAY CECIL

Stayed 4 nights in Oct 2024

10/10 Excellent

Burhan

Stayed 3 nights in Nov 2024

10/10 Excellent

Milena

Travelled with pets
Great breakfast and convenient shopping centre attached with everything you need ❤️✅🌺
Stayed 9 nights in Oct 2024

4/10 Poor

KRISHNAN

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet smelly, Balcony very dirty, staff not considerate. Wondered why Swissotel is so bad!
Stayed 1 night in Nov 2024

4/10 Poor

Parvez

Disliked: Staff & service
The only thing good was the lobby. Room was average. Bathroom was terrible.
Stayed 3 nights in Nov 2024