Ratings based on 360 Verified Reviews
Real reviews from guests who’ve stayed
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 4 Sep. 2024 on Hotels
by A verified traveller
Family Holiday
Posted 2 Sep. 2024 on HotelsVery good service but dated and poorly maintained apartment
by A verified traveller
Posted 18 Jul. 2024 on Hotels
Comment from Hotel Management
22 Jul. 2024 by Soha, Hotel Management
Dear Mr. Ahmed,Thank you for providing your ratings.Our team at TIME Oak Hotel & Suites is committed to delivering exceptional customer service, and we hope you will contact us if you have any suggestions for improvements to ensure a 10-star experience on your future visit.We hope to welcome you back soon.Sincerely,Soha MetwallyCluster General Manager
by A verified traveller
Posted 8 Jun. 2024 on Expedia
this is my second stay at Time Oak, i was offered room upgrade at this time and the room was fantastic and very large, thanks for the hotel management for their generosity. Time Oak is a great hotel located in quite and nice area, staff is very friendly and helpful and the food at the restaurant was amazing.
Comment from Hotel Management
9 Jun. 2024 by Soha Metwally Cluster General Manager, Hotel Management
Dear Mr.Khaled, Thank you for staying at TIME Oak Hotel & Suites and for sharing your feedback. I am delighted you enjoyed such a wonderful stay, and I appreciate you taking the time to comment, as it is so satisfying for the entire team to know that their efforts are acknowledged. We look forward to having you back soon. Sincerely, Soha Metwally Cluster General Manager
by A verified traveller
Posted 6 Jun. 2024 on Expedia
Best one
Comment from Hotel Management
8 Jun. 2024 by Soha Metwally Cluster General Manager, Hotel Management
Dear Valued Guest,Thank you for sharing with us your experience at our hotel, we truly appreciate it.Thank you once again for rating us with a 05/05 score and we will be looking for to welcoming you again to TIME Oak Hotel & Suites for your future stays.We looking for to welcoming you again to TIME Oak Hotel & Suites for your future stays.Sincerely, Soha Metwally Cluster General Manager
by A verified traveller from McKinney
Posted 1 Jun. 2024 on Expedia
Comment from Hotel Management
22 Jul. 2024 by Soha, Hotel Management
Dear Valued Guest,Thank you so much for taking the time to leave an excellent rating.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future.Sincerely,Soha MetwallyCluster General Manager
by A verified traveller from dubai
Posted 24 May 2024 on Expedia
Comment from Hotel Management
22 Jul. 2024 by Soha, Hotel Management
Dear Valued Guest,Thank you for providing your rating.We noticed that we could only achieve a 3-star rating with your last stay with us. We would be very grateful if you could provide us with more details about your experience so that we can improve it in the future.Please do not hesitate to contact us directly, your feedback means a lot to us.We hope to see you again soon.Sincerely,Soha MetwallyCluster General Manager
by A verified traveller
Great place and lovely staff
Posted 5 Apr. 2024 on HotelsLovely stay, the hotel is lovely and clean the staff are really helpful and friendly. The pool is heated, the gym has everything you want. The only thing I would say is when booking on this app even though I stated there was 2 adults and one child and no where to state I need an extra bed so I assumed it was within the price which actually it wasn’t. The rooms are a little dated but that didn’t concern us, all in all a good stay.
Comment from Hotel Management
27 May 2024 by Soha Metwally Cluster General Manager, Hotel Management
Dear Valued Guest, Thank you for staying at TIME Oak Hotel & Suites and for sharing your feedback. Our aim is for all of our guests to feel that they really matter, and we're sorry to hear that you had a negative experience at our hotel. We take pride in our services, however, I must add that smoking rooms and late checkout are subject to availability, and we apologize for not meeting your expectations. Nevertheless, we hope to have the opportunity to welcome you again in the future. Sincerely, Soha Metwally Cluster General Manager
by A verified traveller
Posted 31 Mar. 2024 on Expedia
Everything was great
Comment from Hotel Management
5 Apr. 2024 by Soha, Hotel Management
Dear Valued Guest,Thank you so much for your perfect ratings. It's wonderful to hear that you had a positive experience.We look forward to seeing you again soon.Sincerely,Soha MetwallyCluster General Manager
by A verified traveller
Posted 26 Feb. 2024 on Hotels
Comment from Hotel Management
2 Mar. 2024 by Soha, Hotel Management
Dear Valued Guest,Thank you so much for giving us perfect ratings.It's great to hear that you were pleased with your experience.We hope to see you again soon.Sincerely,Soha MetwallyCluster General Manager