The Ritz-Carlton, Dubai

5.0 star property
Luxury hotel on the beach, with 6 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Dubai

Aerial view
Private beach, free beach cabanas, sun-loungers, beach umbrellas
6 outdoor pools, open 9:00 AM to 6:30 PM, pool cabanas (surcharge)
Property amenity
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
  • Pool
  • Restaurant
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is NZ$1,098
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Jumeirah Beach Walk, Dubai
  • Marina Beach
    1 min walk
  • The Walk
    1 min walk
  • The Beach Mall
    9 min walk
  • Dubai (DXB-Dubai Intl.)
    33 min drive

Room options

Family Suite, 2 Bedrooms, Non Smoking, Partial Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 158 sq m
  • Sleeps 6
  • 2 Double Beds

Family Room, 1 Double Bed, Non Smoking, Partial Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 100 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

Club Twin Room, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Club Twin Room, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Twin Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 108 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 108 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin Room, 2 Queen Beds, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

The Royal Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
  • 308 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

Club Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

The Emirates Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

The Presidential Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 240 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at The Ritz-Carlton, Dubai. You'll be 0.1 km (0.1 mi) from Marina Beach and 4.3 km (2.6 mi) from Emirates Golf Club. Highlights at this beachfront hotel include 8 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and hydrotherapy along with access to the sauna and hot tub. The restaurant, La Baie, serves international cuisine and is open for lunch and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and free kids' club. 32292 square feet (3000 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a lazy river. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free cruise terminal shuttle. .Places within a 15-minute drive of this 5-property class Dubai Marina hotel include Wild Wadi Water Park and Ski Dubai.

What's nearby

  • Marina Beach - 1 min walk - 0.1 km
  • The Walk - 1 min walk - 0.1 km
  • Dubai Marina Mall - 15 min walk - 1.3 km
  • Skydive Dubai - 17 min walk - 1.5 km
  • Emirates Golf Club - 9 min drive - 6.8 km

Getting around

  • Jumeirah Beach Residence 1 Tram Stop - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • ‪ماكدونالدز - ‬1 min walk
  • ‪Charlie & Friends - ‬3 min walk
  • ‪Cafe Bateel - ‬2 min walk
  • ‪ستاربكس - ‬2 min walk
  • ‪Suvoroff - ‬3 min walk

About this property

The Ritz-Carlton, Dubai

Luxury hotel on the beach, with 6 outdoor swimming pools
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At The Ritz-Carlton, Dubai, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1998
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
The Ritz-Carlton, Dubai offers 294 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 100 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free cruise terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: AED 160 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Amaseena
  • Blue Jade
  • Caravan
  • La Baie
  • Splendido

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (32,292 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2800
  • New Year's Eve (31 December) Gala Dinner per child: AED 500 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 per person
  • Fee for in-room wired Internet: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 525 per vehicle (one-way)
  • Rollaway bed fee: AED 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from Visit Dubai Department of Economy and Tourism.

Property is also known as

Ritz Carlton Dubai
Ritz Carlton Hotel Dubai
Ritz Carlton Dubai Hotel
Ritz-carlton Dubai Hotel
Ritz-carlton Dubai
The Ritz-Carlton Dubai International Financial Centre Hotel
The Ritz Carlton Dubai
The Ritz-Carlton, Dubai Hotel
The Ritz-Carlton, Dubai Dubai
The Ritz-Carlton, Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Dubai?

The Ritz-Carlton, Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Dubai?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Dubai on 8 Dec 2024 start from NZ$1,088.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Dubai?

Yep, The Ritz-Carlton, Dubai has a free self car park and free valet parking.

Are there any beaches close to The Ritz-Carlton, Dubai?

Yep, The Ritz-Carlton, Dubai is a short 1-minute walk from Marina Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at The Ritz-Carlton, Dubai?

Yep, there is an onsite spa at The Ritz-Carlton, Dubai. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Ritz-Carlton, Dubai have a pool?

The Ritz-Carlton, Dubai has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:30 PM.

Does The Ritz-Carlton, Dubai have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Ritz-Carlton, Dubai?

The Ritz-Carlton, Dubai features a private beach, 2 poolside bars and 6 outdoor pools. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Ritz-Carlton, Dubai a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Dubai.

Is The Ritz-Carlton, Dubai family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Dubai is a hit with families.

Does The Ritz-Carlton, Dubai serve breakfast?

Sure does, buffet breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Dubai?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Ritz-Carlton, Dubai?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Dubai?

No, pets are not allowed.

Is there a golf course on site at The Ritz-Carlton, Dubai?

There is a golf course next to The Ritz-Carlton, Dubai.

The Ritz-Carlton, Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 450 out of 611 reviews" "
Rating 8 - Good. 120 out of 611 reviews" "
Rating 6 - Okay. 26 out of 611 reviews" "
Rating 4 - Poor. 12 out of 611 reviews" "
Rating 2 - Terrible. 3 out of 611 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s unique and brilliant place to stay calmly in Dubai.
Stayed 7 nights in Jun 2024

10/10 Excellent

De Andre

Stayed 1 night in Jul 2024

10/10 Excellent

Aryuat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for families and very convenient location on JBR.
Stayed 10 nights in Jul 2024

10/10 Excellent

DeAndre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything it was perfect
Stayed 5 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent!!! Would definitely stay here again. Ali, Lloyd and Pyramus were excellent hosts.
Stayed 6 nights in Jun 2024

10/10 Excellent

AMER, AlJubail AlSinaeyah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really their staff outstanding specially Caravan restaurant
Stayed 3 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Great location but disappointing stay
We felt the following were items with room for improvement at the The Ritz JBR Dubai: The Club lounge wasn't very welcoming and lacked atmosphere. Despite the dress code requirements for the club lounge, in the morning, lunch time and evening there were guests wearing beach or gym wear(sometimes wet clothing). There didn't appear to be enough staff on in the club lounge during busy periods which left tables uncleared and people waiting for drinks etc. On the beach we expected the usual Ritz service but once our sunbeds were made up and we were given cold water in a cooler, no staff came to see if we needed anything for the whole time we were on the beach. Club lounge reception staff were not very welcoming and often didn't look up from their computer screens. (Which is probably why the dress code isn't being monitored and controlled). Our experience as a whole wasn't as expected and as a result we won't be staying there again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Dropati Jennie Sumrah, Huntington Station

Stayed 6 nights in May 2024

8/10 Good

Mehmet

Liked: Cleanliness, staff & service
Hotel is an icon , however there are noisy constructions around …beautiful beach side and bar
Stayed 2 nights in May 2024

10/10 Excellent

Mirian

Stayed 5 nights in Apr 2024

10/10 Excellent

Mohammad Mehdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in Dubai with a perfection in the art of hospitality
Stayed 6 nights in Apr 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Trey, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service
Property is in a decent location in the JBR part of Dubai. The staff is great and I have no complaints with the service. However, the property is a bit dated, especially compared to some of the other luxury properties in the area. We had lounge access with our room and were disappointed. The food was not great and it was always busy. The beds are pretty horrible. It seemed as if the mattress was years old where you could see where people had slept over time. Myself and my wife tried to lay together in the middle of the bed but were laying at an angle at that point. Super uncomfortable. When I’m spending over $1,000 USD per night I would expect that they would at the very least rotate the mattresses. It was also quite loud at the property with people yelling down the hallways and partying outside until way past 12am. All in all we were very disappointed with Ritz Carlton Dubai and left after one night to return to another luxury property in the area. I would not recommend staying here and unfortunately will not be returning to any other Ritz Carlton property after this experience.
Stayed 2 nights in Apr 2024

8/10 Good

nikolay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in the Dubai Marina area. Friendly service, great housekeeping. Our maid Kedek has done a great job. A nice beach with plenty of sunbeds. Great ambience. Interior of the rooms might require refurbishing soon. And poorly designed storage space in the room. All in all, an excellent holiday spot away from the. Dubai crowds
Stayed 7 nights in Feb 2024

10/10 Excellent

Lars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

JITEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and attentive staff. Kids loved the pool, slide and beach. Would recommend to all
Stayed 6 nights in Dec 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, remarkable location, amazing staff. Great place to stay!

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023