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The St. Regis Downtown, Dubai

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for The St. Regis Downtown, Dubai

Exterior
Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Couples treatment room(s), sauna, steam room, body treatments
Reception
Suite, 1 King Bed, Canal View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
The current price is NZ$493
includes taxes & fees
20 Mar - 21 Mar

Explore the area

Map
Marasi Drive, Business Bay, Dubai, 191984
  • Dubai Fountain
    ‪16 min walk‬
  • Dubai Mall
    ‪2 min drive‬
  • Burj Khalifa
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Family Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 133 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Family Room, 1 Double Bed, Canal View

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 Double Bed, Canal View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 120 sq m
  • Canal view
  • Sleeps 8
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Smoking, Canal View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room, 2 Double Beds, Smoking, Canal View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • Canal view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Canal View

Suite, 1 King Bed, Canal View | Living room

Suite, 1 King Bed, Canal View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 113 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms, Canal View

Royal Suite, 2 Bedrooms, Canal View

Royal Suite, 2 Bedrooms, Canal View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 304 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 115 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Canal View

Signature Suite, 1 King Bed, Canal View

Signature Suite, 1 King Bed, Canal View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 176 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds, Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, 2 Double Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 58 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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4.8 out of 5, Exceptional, (1194)
The price is NZ$428
for 1 room
includes taxes & fees
25 Mar - 26 Mar
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About the area

Dubai

A luxury stay in the heart of Dubai awaits you at The St. Regis Downtown, Dubai. Within a 30-minute stroll, you'll find Dubai Fountain and Dubai Mall. Highlights at this eco-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, BASTA!, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The St. Regis Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, 24-hour gym, pool loungers and lifeguards on site. 22260 square feet (2068 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Downtown Dubai hotel include Burj Khalifa and Dubai World Trade Centre.

What's nearby

  • Dubai Fountain - 16 min walk - 1.4 km
  • Dubai Mall - 2 min drive - 1.7 km
  • Burj Khalifa - 3 min drive - 2.8 km
  • Dubai Aquarium & Underwater Zoo - 4 min drive - 3.1 km
  • Dubai World Trade Centre - 7 min drive - 8.2 km

Getting around

  • Dubai Trolley Station 3 Tram Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 20 min drive

Restaurants

  • ‪Sports On 4 - ‬4 min drive
  • ‪Lobby Bar - ‬6 min walk
  • ‪Honeycomb Hi-Fi - ‬5 min walk
  • ‪TABŪ Dubai - ‬1 min walk
  • ‪Sah El Nom - ‬5 min walk

About this property

The St. Regis Downtown, Dubai

Luxury hotel with 3 restaurants and full-service spa
The St. Regis Downtown, Dubai offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 22260 square feet (2068 square metres) and includes conference space. A terrace, a complimentary children's club, and multilingual staff are also featured at the luxury The St. Regis Downtown, Dubai. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 298 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Conference rooms
  • 22260 sq ft of conference space
  • 2068 sq. m of conference space
  • Built in 2017
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The St. Regis Downtown, Dubai offers 298 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and free newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), Croatian, Danish, Dutch, English, Farsi, Filipino, French, Georgian, German, Greek, Hindi, Hungarian, Indonesian, Italian, Korean, Lithuanian, Macedonian, Malay, Moldovan, Portuguese, Romanian, Russian, Serbian, Spanish, Swahili, Swedish, Thai, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 180 for adults and AED 90 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • BASTA!
  • Ginori Terrace
  • TABŪ
  • The Library
  • The St. Regis Bar

Things to do

  • 24-hour gym
  • Books
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22,260 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Grab bar near toilet (71 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Roll-in shower (165 centimetre wide)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Streaming fitness classes
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Downtown, Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 180 for adults and from AED 90 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Renaissance Downtown Hotel Dubai
Renaissance Downtown Dubai
The St Regis Downtown, Dubai
Renaissance Downtown Hotel Dubai
The St. Regis Downtown, Dubai Hotel
The St. Regis Downtown, Dubai Dubai
The St. Regis Downtown, Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at The St. Regis Downtown, Dubai?

The St. Regis Downtown, Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Downtown, Dubai?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at The St. Regis Downtown, Dubai on 20 Mar 2025 start from NZ$483.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Downtown, Dubai?

Yep, The St. Regis Downtown, Dubai has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to The St. Regis Downtown, Dubai?

The closest beach to The St. Regis Downtown, Dubai is Marina Beach (17.5 km).

Is there a spa on site at The St. Regis Downtown, Dubai?

Yep, there is an onsite spa at The St. Regis Downtown, Dubai. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The St. Regis Downtown, Dubai have a pool?

The St. Regis Downtown, Dubai has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at The St. Regis Downtown, Dubai?

The St. Regis Downtown, Dubai features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The St. Regis Downtown, Dubai a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The St. Regis Downtown, Dubai.

Is The St. Regis Downtown, Dubai family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that The St. Regis Downtown, Dubai is a hit with families.

Are there hot tubs in the rooms at The St. Regis Downtown, Dubai?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Downtown, Dubai serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The St. Regis Downtown, Dubai?

No, The St. Regis Downtown, Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at The St. Regis Downtown, Dubai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis Downtown, Dubai?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The St. Regis Downtown, Dubai?

No, pets and service animals are not allowed.

The St. Regis Downtown, Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 474 out of 582 reviews
Rating 8 - Good. 68 out of 582 reviews
Rating 6 - Okay. 14 out of 582 reviews
Rating 4 - Poor. 10 out of 582 reviews
Rating 2 - Terrible. 16 out of 582 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
Very good experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

Saod

Stayed 2 nights in Oct 2024

10/10 Excellent

Zunira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service & clean property.
Stayed 5 nights in Nov 2024

10/10 Excellent

HANI, Kuwait

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team helpfully
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice and location. Convenient and close to everything. Also friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Mashael

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Bad service
Was expecting superior level of services but it was a daily disappointment.
Stayed 3 nights in Nov 2024

8/10 Good

Jaskirat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service by hotel staff. Room was kept clean. Helped with our requests when we asked.
Stayed 6 nights in Nov 2024

10/10 Excellent

Brwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

ALEX

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Having buffet breakfast from here is a big mess.it is just like a local market.when we come back after taking food our table & chair will be occupied by others.They couldn’t manage the crowd..we had two days breakfast and both day experience was same.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Tamara

Stayed 3 nights in Oct 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Imad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My experience
Had to wait for long during check in, customer come in after me have taken before us. Toilet flush didn’t work properly room 810! It takea 10+ minutes to fill in the water 💧 Rooms are well organised & bed was comfy.
Stayed 1 night in Oct 2024

10/10 Excellent

Bandar, San Francisco

Stayed 4 nights in Sep 2024

10/10 Excellent

talal

Stayed 2 nights in Oct 2024

10/10 Excellent

Shantae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality
Excellent quality stay, room is incredible and staff are so friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Levon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Was an absolutely fantastic experience staying at this St.Regis. Will definitely be back. We travel and stay in hotels, more than half the year and I must say the accommodations and the service at this St.Regis has been exceptional. The corner suite with the view of the Burj Khalifa is what I would recommend, room was stunning. I specifically want to mention Anthony from guest services. He was not only professional and courteous, But he was truly genuine. He cared to help and make sure that we were having a great experience. He was always going above and beyond, and this is truly what 5 star experience is about. Any establishment would be lucky to have someone like Anthony at their property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Nicolas

Stayed 3 nights in Sep 2024

2/10 Terrible

jumanah

Liked: Property conditions & facilities
Oncoming staff, we faced the problem with noise outside the hotel because of the window cleaning process at six in the morning we informed the reception and three hours later they didn’t take any action. They didn’t even apologize. We requested to leave the hotel and refer refund our amount and they didn’t offer any compensation for the inconvenience they caused.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Ammar S

Stayed 2 nights in Aug 2024