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Holiday Inn Dumfries by IHG

3.0 star property
Hotel in Dumfries with 24-hour front desk and restaurant

Photo gallery for Holiday Inn Dumfries by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service
The current price is NZ$216
includes taxes & fees
4 May - 5 May

Explore the area

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Dumfries Ice Bowl
    ‪4 min drive‬
  • Dalscone Farm Fun
    ‪6 min drive‬
  • Mabie Forest Park
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Sofa bed - double
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Sofa bed - double
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Sofa bed - double
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Sofa bed - double
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Sofa bed - double
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

About the area

Dumfries

Holiday Inn Dumfries by IHG puts you in the centre of Dumfries, 2.3 km (1.4 mi) from Burns' mausoleum and 2.8 km (1.7 mi) from Dumfries Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The brasserie, Brasserie 59, serves local cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 538 square feet (50 square metres) of event facilities include a meeting room and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Dumfries hotel, you'll be 2.8 km (1.8 mi) from Devorgilla Bridge and 2.9 km (1.8 mi) from Old Bridge House.

What's nearby

  • Dumfries Ice Bowl - 4 min drive - 3.2 km
  • Dalscone Farm Fun - 6 min drive - 4.9 km
  • Dumfries and Galloway Aviation Museum - 9 min drive - 7.1 km
  • Mabie Forest Park - 10 min drive - 8.7 km
  • Caerlaverock Castle - 10 min drive - 10.6 km

Getting around

  • Dumfries Station - 9 min drive

Restaurants

  • ‪The Hitching Post - ‬4 min drive
  • ‪The Frothy Bike Co - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪The Jolly Harvester - ‬4 min drive
  • ‪Globe Inn - ‬3 min drive

About this property

Holiday Inn Dumfries by IHG

Hotel in Dumfries with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Dumfries by IHG. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Dumfries hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2006
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Dumfries by IHG offers 71 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 33-inch LED televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Dumfries hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Exterior

Hetland Hall Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 391 reviews
The price is NZ$245
includes taxes & fees
27 Apr - 28 Apr
Hetland Hall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Barclaycard, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Frequently asked questions

What is the cancellation policy at Holiday Inn Dumfries by IHG?

Holiday Inn Dumfries by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Dumfries by IHG?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Dumfries by IHG on 4 May 2025 start from NZ$216.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Dumfries by IHG?

Yep, Holiday Inn Dumfries by IHG has a free self car park.

What makes Holiday Inn Dumfries by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Dumfries by IHG.

Does Holiday Inn Dumfries by IHG serve breakfast?

Yeah, guests give top marks to the buffet brekkie here! Served weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Dumfries by IHG?

No, Holiday Inn Dumfries by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Dumfries by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Dumfries by IHG?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Dumfries by IHG?

No, pets are not allowed.

Holiday Inn Dumfries by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 262 out of 560 reviews
Rating 8 - Good. 200 out of 560 reviews
Rating 6 - Okay. 59 out of 560 reviews
Rating 4 - Poor. 21 out of 560 reviews
Rating 2 - Terrible. 18 out of 560 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is outstanding. Extremely clean, convenient location. I would highly recommend. I would also like to thank the front office staff for being absolutely brilliant. Also, I’d like to thank the restaurant. Staff always pleasant and kind. Also a shout out to housekeeping who did an excellent job. Thank you so much.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

new years eve

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Leona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated

Staff friendly and helpful. Room smelt - duvet of stale urine - didn't sleep wy all. Breakfast good.
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Stayed 2 nights in Dec 2024

8/10 Good

Lesley

Liked: Staff & service

One night stay

It was ok as it was only for 1 night where the toilet roll hangs in the bathroom was dirty which my husband told reception about other than that it was ok
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Pleasant helpful staff, good breakfast. Room was clean and comfortable enough. Decor in hallways and corridors is a bit tired.
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting

This is a lovely hotel set in beautiful grounds. Very friendly staff who made us feel very welcome. I would particularly applaud receptionists. Only slight negative would be dinner. Placed at a table which wasn’t set properly and had to pinch cutlery from an adjoining table. Even when the waitress came to take our order she didn’t notice! But overall we lived our stay. Room was very well equipped, quiet and very comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in lovely setting, easy to get into town,
Stayed 2 nights in Nov 2024

10/10 Excellent

craig

Stayed 1 night in Nov 2024

6/10 Okay

AFSANEH

Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveller
Two single beds pushed together gap very annoying
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay for a Halloween party at Mabie Farm. I didn’t get out to see any sites after that as my waterproof Vessie’s failed miserably. Wet feet, soaked socks plus no other shoes to get out and about in. My own fault. The hotel staff have been amazing ( let me into dining room in slippers)except for the wake-up call a day early to vacate my room😂. I can’t give a review on property except it looks amazing in pictures I have seen. Farther out than I expected from city centre. I wanted to see the shops but I unfortunately couldn’t get out. It is sad to have come this far and not get the Dumfries experience. Hotel is not to blame but I don’t see me coming back.
Stayed 2 nights in Oct 2024

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Interesting history of The Crichton, beautiful botanical garden on the grounds, as well as an interesting cathedral. The breakfasts were top-notch, the garden view room was well appointed and taken care of. Thank you.
Stayed 2 nights in Sep 2024

6/10 Okay

Carolyn

Travelled with family
Disliked: Staff & service

Will never use this hotel again.

Very poor operator service. I was travelling with children and was promised interconnecting rooms. This did not happen. I have had no reply IHG with an apology. I tried calling them to get help, however, no luck. I tried to sort the problem at check out, again, no luck! It was a difficult stay.
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
The old part of the building is really imposing in its red brick and traditional appearance. The modern hotel part is nothing special to look at. However the rooms were comfortable and cosy and i slept really well. Little dated round the edges but all in a nice place
Stayed 3 nights in Sep 2024