6/10 Okay
Verified traveller
3 Jul 2017
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Need to service the apartment everyday.
Verified traveller
Stayed 2 nights in Jun 2017
Entire apartment
Point Waterfront
3.5 star property
Beach apartment near uShaka Marine World
Photo gallery for Point Waterfront
Reviews
3.43.4 out of 10
Popular amenities
- Pool
- 24/7 front desk
- Barbecue grill
- Laundry
- Outdoor space
- Kitchen
Explore the area
Point Bay Building, 5 Signal Road, Durban, KwaZulu-Natal, 4001
- Harbour2 min walk
- Addington Beach2 min walk
- Golden Mile2 min walk
- Durban (DUR-King Shaka Intl.)36 min drive
Room options
View all photos for Luxury Penthouse, 3 Bedrooms (IL Signor William Brauns )
Luxury Penthouse, 3 Bedrooms (IL Signor William Brauns )
Highlights
Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
3 bedrooms
- 250 sq m
- 3 bedrooms
- 1 bathroom
- Ocean view
- Sleeps 6
- 1 King Bed, 1 Queen Bed and 2 Single Beds
View all photos for Standard Loft, 2 Bedrooms (Vista Serena )
Standard Loft, 2 Bedrooms (Vista Serena )
Highlights
Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
Separate bath and shower
- 200 sq m
- 2 bedrooms
- 1 bathroom
- Bay view
- Sleeps 4
- 2 Double Beds
About the area
Durban
At Point Waterfront you'll be within steps of Harbour and Addington Beach. .You can enjoy a TV with satellite channels, and each apartment features free WiFi, a separate bath and shower and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A desk and a wardrobe or cupboard are also available. .This beach apartment building offers an outdoor pool and free WiFi in public areas, and has a 24-hour front desk. Added amenities include laundry facilities, a terrace and a garden. There's also free self parking, along with the convenience of an airport shuttle.
What's nearby
- Harbour - 2 min walk - 0.2 km
- uShaka Marine World - 11 min walk - 1.0 km
- Durban International Convention Centre - 5 min drive - 4.0 km
- Durban Beach - 6 min drive - 5.3 km
- Suncoast Casino and Entertainment World - 6 min drive - 5.4 km
Getting around
- Durban (DUR-King Shaka Intl.) - 36 min drive
Restaurants
- Cargo Hold - 12 min walk
- John Dory’s - 12 min walk
- Belgian Waffles - 11 min walk
- Dolphin Stadium - 15 min walk
- Ciao Bella Cafe - 12 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Point Waterfront
Beach apartment near uShaka Marine World
As a guest of Point Waterfront, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Point Waterfront also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.
This 3.5-star Durban apartment is smoke free.
- 1 guestroom or unit
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Tour and ticket information
- Terrace
- Garden
- BBQ grill(s)
- No smoking on site
Guest accommodation at Point Waterfront offers a hairdryer. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower.
Guests can surf the web using complimentary wireless Internet access. Televisions come with satellite channels.
Languages
English
Property amenities
Pool/Spa
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Return airport shuttle (surcharge)
- Free self parking on site
Family friendly
- Children stay free (see details)
- Free cot
Kitchen
- Cookware, dishware, and utensils
- Electric kettle
- Full-sized refrigerator/freezer
- Hob
- Microwave
- Oven
Bathroom
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels provided
Entertainment
- TV with satellite channels
Outdoor areas
- Barbecue grill
- Garden
- Terrace
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Desk
Climate control
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- Smoke-free property
Services and conveniences
- 24-hour front desk
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- Garden
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Breakage deposit: ZAR 1500.00 per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
We should mention
- Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Point Waterfront Hotel Durban
Point Waterfront Hotel
Point Waterfront Durban
Point Waterfront Villa Durban
Point Waterfront Apartment Durban
Point Waterfront Apartment
Point Waterfront Durban
Point Waterfront Apartment
Point Waterfront Apartment Durban
Frequently asked questions
What is the cancellation policy at Point Waterfront?
Point Waterfront offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Point Waterfront?
Yep, Point Waterfront has a free self car park.
Are there any beaches close to Point Waterfront?
Yep, Point Waterfront is a short 2-minute walk from Golden Mile.
Does Point Waterfront have a pool?
Point Waterfront has an outdoor pool.
Does Point Waterfront have a waterslide?
No, there is no waterslide at Point Waterfront, but uShaka Marine World is a short 11-minute walk away.
Is Point Waterfront family-friendly?
You bet! With amenities such as laundry facilities, a BBQ and free infant beds, it's no surprise that Point Waterfront is a winner with our family travellers.
Is there a free airport shuttle available at Point Waterfront?
No, but there's an airport shuttle for a fee.
What time are check-in & check-out at Point Waterfront?
Check-in begins at 2 PM. Check-out time is 10 AM.
Are pets allowed at Point Waterfront?
No, pets are not allowed.
Point Waterfront Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews" "
2 - Terrible
2
4.0/10
Cleanliness
4.0/10
Staff & service
4.8/10
Property conditions & facilities
Reviews
2/10 Terrible
Verified traveller
29 Mar 2017
Liked: Room comfort
Disliked: Property conditions & facilities
Great view but such bad management.
Very disappointed. No communication from FutureBound. Emailed 5 days before we arrive and asked about the Jacuzzi specifically and was advised all good. Arrived - nothing worked and it was so dirty. We phoned and was advised it has not been working - why did no one advise us as we paid for the bigger apartment specifically for this reason and I questioned it!? We were told someone will come out that day still but no one came, no one phoned back. The braai's bottom was so broken the ash fell through on the tiles. Some condiments will also me a nice touch such as sugar/salf/ braai casserole. There was no parking at all even though advised this is included. No one answered emergency phone about check out etc. I emailed on 22 March already with feedback and queering our deposit.. still no feedback it is 29 March - email sent twice again since that. NO one even bothers to make an effort to just reply to you. I WILL BE VERY CAREFUL in booking this. It is the most amazing apartment and the view is incredible .. it has so much potential and being in travel myself, I would have loved to sent all my clients to you as I really loved the view and apartment is great for family and all my business clients but the management is so unbelievably poor and the service is just shocking. We got to check in earlier then expected which was great - I appreciate that but the rest was just downhill from there. Please can someone advise on our refund of our deposit as well. Thank you!
Verified traveller
2/10 Terrible
Richard
17 Jan 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if possible!
We stayed at the Point Waterfront 3 nights. Normally every stay through hotels.com is exactly as it appears and is always top quality, unfortunately this was not the case here. The apartment was dirty, there was broken cupboards, a green hot tub, nobody to meet us and show us where to park, so my car was clamped, the windows were loose, the patio doors wouldn't lock, the shower leaked so we had to use towels to mop up and nobody came to replace them. There was an inventory in place for the whole apartment which we were supposed to sign for and leave a deposit to cover, however the majority of the items were missing, such as glasses. There was supposed to be tea and coffee in the room, but none was left, batteries in tv remotes were dead, there was nails sticking out of one of the broken kitchen units, lights in one room flashed and in another room did not switch on at all. No wifi either. Overall it was thoroughly disappointing. I contacted the management team and the chairman who had left a welcome letter, but nobody replied to my emails and despite me calling a number of times, the management team did not come out to the apartment to see what my issues were. There were 3 parking spaces, all occupied by the apartment owner. The lack of any willingness to see why I was complaining just compounded the overall poor feeling towards the place. Zero service, dirty apartment, thoroughly disappointing.