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Mercure Düsseldorf City Center

4.0 star property
Hotel with a 24-hour front desk, a short walk to Konigsallee
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Düsseldorf City Center

Exterior
Property amenity
Superior Suite, 1 Double Bed
Bar (on property)
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    7 min walk
  • Capitol Theater
    14 min walk
  • Bolkerstrasse
    19 min walk
  • Düsseldorf (DUS-Düsseldorf Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Bathroom

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Hampton by Hilton Düsseldorf City Centre
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (469)
The price is NZ$234
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hampton by Hilton Düsseldorf City Centre

About the area

Düsseldorf

Mercure Düsseldorf City Center puts you in the heart of Düsseldorf, within a 20-minute stroll of popular places like Konigsallee and Düsseldorf Christmas Market. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Stadtmitte hotel include Messe Düsseldorf and Mitsubishi Electric Hall.

What's nearby

  • Konigsallee - 7 min walk
  • Capitol Theater - 14 min walk
  • Düsseldorf Christmas Market - 20 min walk
  • Rhine Promenade - 3 min drive
  • Mitsubishi Electric Hall - 4 min drive

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • ‪Kagaya - ‬4 min walk
  • ‪Da Bruno - ‬2 min walk
  • ‪Sayime Dogan Trinkhalle Café Bonema - ‬2 min walk
  • ‪Ellington - ‬1 min walk
  • ‪Ilha Formosa 臺灣寶島美食 - ‬3 min walk

About this property

Mercure Düsseldorf City Center

Hotel with a 24-hour front desk, a short walk to Konigsallee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

  • 163 guestrooms or units
  • 6 levels
  • Conference rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Düsseldorf City Center offers 163 accommodations with a safe and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 to 19 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 19 per person
  • Self-parking fee: EUR 19 per day
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Frequently asked questions

What is the cancellation policy at Mercure Düsseldorf City Center?

Mercure Düsseldorf City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Düsseldorf City Center?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Düsseldorf City Center on 18 Nov 2024 start from NZ$134.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Düsseldorf City Center?

Yep, Mercure Düsseldorf City Center has a self car park for EUR 19 per day.

Are there any beaches close to Mercure Düsseldorf City Center?

The closest beach to Mercure Düsseldorf City Center is Strabeach (12.9 km).

Is Mercure Düsseldorf City Center family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Düsseldorf City Center is a hit with families.

Does Mercure Düsseldorf City Center serve breakfast?

Sure does, buffet brekkie is offered weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Düsseldorf City Center?

No, Mercure Düsseldorf City Center does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Düsseldorf City Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Düsseldorf City Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Düsseldorf City Center?

No, pets are not allowed.

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 786 reviews" "
Rating 8 - Good. 380 out of 786 reviews" "
Rating 6 - Okay. 137 out of 786 reviews" "
Rating 4 - Poor. 44 out of 786 reviews" "
Rating 2 - Terrible. 18 out of 786 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, STOCKPORT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times very nice convenient hotel close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

Diane, STOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling around Germany by train so Hotel was conveniently situated
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A dated but reasonably comfortable hotel.
I was initially allocated a very small and very warm room with broken air con. When I said that it was not acceptable I was given a much better room. Thank you to the lady on check in for sorting this out. The hotel does seem dated but the bed was comfortable and I slept well. The breakfast is overpriced so we ate elsewhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was small and furnishings dated for the price. They also wanted €20 for breakfast so I went to cafe down the road. Having said that it was clean and did me for the 2 nights I originally booked but when I decided to stay longer in Dusseldorf I moved to a cheaper and better hotel along the road
Stayed 2 nights in Jul 2024

8/10 Good

SIMON JON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for train station and trams. 15 minutes walk to old town. Hotel dining room not open for evening meals. Great breakfast. Helpful staff and nice bar.
Stayed 13 nights in Jun 2024

10/10 Excellent

ROY

Stayed 4 nights in Jun 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel at best
Very expensive for an average hotel in a rundown district. Best aspect is it's close to the main train station. I won't be rushing back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gaby, Ballouneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Roel, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in May 2024

10/10 Excellent

Barbara, Summerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in May 2024

8/10 Good

neil

Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cute hotel, with very courteous staff, amenities were great. Building was a tad old but that's what you get for this part of the city. Overall a great experience and would recommend to family and friends.
Stayed 6 nights in Apr 2024

6/10 Okay

Sudipta

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The house keeping didn’t clean the room properly. The baby cot provided in the room was broken. We did mention all these point at the reception.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jack

Stayed 2 nights in Feb 2024

6/10 Okay

Karzan

Liked: Cleanliness, staff & service, property conditions & facilities
This is very good
Stayed 2 nights in Feb 2024

4/10 Poor

Waldir

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lee Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the front desk and cleaning team are all very friendly and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Able to walk to the old town and very close to the main station. I'd stay again.
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing
I stayed in a classic single room for one night. Given the shabby condition of the room, which was reminiscent of student accommodation, it was very poor value for money. The hotel's website states there is a complimentary mineral water and tea and coffee making facilities in the room. There was no water and only a kettle and a mug - but no coffee or tea to actually make a drink. I checked with reception who said this was correct and that there was a communal coffee machine in the lobby. What's the point of a kettle and cup in the room then?! As someone who likes to have a coffee or two before getting dressed, a coffee machine in the lobby was no use to me. The furniture was shabby and worn and the grout in the shower required attention. Otherwise the rest was clean and the staff friendly. Wouldn't stay there again - I expected better of a Mercure hotel.
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Convenient for railway station
Stayed 3 nights in Dec 2023

4/10 Poor

Hannah

Travelled with partner
Disliked: Amenities, property conditions & facilities
Thankfully we only stayed here for one night, any more than that would have been unbearable. Staff were friendly enough but the room was small with limited facilities and very noisy.
Stayed 1 night in Dec 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 4 nights in Nov 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities
The suite I stayed in had some weird quirks. First, the shower was constricted to a 3 ft x 3 ft square raised about 20 cm from the floor. If you were to slip in it, you'd be at serious risk of face planting against the counter next to the shower (I know because I nearly did, the shower and floor itself were very slippery when wet). Second, the single twin bed in my room barely had any bedding, just two pillows, a mattress cover, and a duvet. The mattress was okay but not terribly comfortable. I definitely had a budget suite! I don't know if it reflects the typical quality of their rooms, but claiming that Mercure City Center is a 4-star hotel is definitely pushing it based on what I observed. On the plus side, the staff were very friendly and the breakfast options were top notch. Location also can't be beat. I don't know if I would stay again. As time passes I'll probably forget the critical parts of this review.
Stayed 4 nights in Nov 2023