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Mercure Düsseldorf City Center

4.0 star property
Hotel with a 24-hour front desk, a short walk to Konigsallee

Photo gallery for Mercure Düsseldorf City Center

Exterior
View from property
Bar (on property)
Property amenity
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
The current price is NZ$144
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    ‪7 min walk‬
  • Rhine Promenade
    ‪3 min drive‬
  • Mitsubishi Electric Hall
    ‪4 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Düsseldorf

Mercure Düsseldorf City Center puts you in the heart of Düsseldorf, within just a 10-minute stroll of Konigsallee and Savoy Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Stadtmitte hotel include Rhine Promenade and Mitsubishi Electric Hall.

What's nearby

  • Konigsallee - 7 min walk - 0.6 km
  • Capitol Theater - 14 min walk - 1.2 km
  • Düsseldorf Christmas Market - 20 min walk - 1.7 km
  • Rhine Promenade - 3 min drive - 2.7 km
  • Mitsubishi Electric Hall - 4 min drive - 2.6 km

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • ‪Kagaya - ‬4 min walk
  • ‪Dene & Gör - ‬4 min walk
  • ‪Da Bruno - ‬2 min walk
  • ‪Sayime Dogan Trinkhalle Café Bonema - ‬2 min walk
  • ‪Ellington - ‬1 min walk

About this property

Mercure Düsseldorf City Center

Hotel with a 24-hour front desk, a short walk to Konigsallee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

  • 163 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Düsseldorf City Center offers 163 accommodations with a safe and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

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Hampton by Hilton Düsseldorf City Centre

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 599 reviews
The price is NZ$166
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 to 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 19 per person
  • Self-parking fee: EUR 19 per day
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Frequently asked questions

What is the cancellation policy at Mercure Düsseldorf City Center?

Mercure Düsseldorf City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Düsseldorf City Center?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Düsseldorf City Center on 18 Apr 2025 start from NZ$132.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Düsseldorf City Center?

Yep, Mercure Düsseldorf City Center has a self car park for EUR 19 per day.

Are there any beaches close to Mercure Düsseldorf City Center?

The closest beach to Mercure Düsseldorf City Center is Strabeach (12.9 km).

Is Mercure Düsseldorf City Center family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Mercure Düsseldorf City Center is a hit with families.

Does Mercure Düsseldorf City Center serve breakfast?

Sure does, buffet brekkie is offered weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Düsseldorf City Center?

No, Mercure Düsseldorf City Center does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Düsseldorf City Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Düsseldorf City Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Düsseldorf City Center?

No, pets are not allowed.

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 223 out of 840 reviews
Rating 8 - Good. 404 out of 840 reviews
Rating 6 - Okay. 150 out of 840 reviews
Rating 4 - Poor. 45 out of 840 reviews
Rating 2 - Terrible. 18 out of 840 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence

Stayed 2 nights in Dec 2024

8/10 Good

harsh vardhan

Business traveller
Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Jean-Baptiste

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is convenient and staff is very helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Samantha

Travelled with family
Disliked: Property conditions & facilities
The room needs an upgrade, new pillows wouldn’t go amiss, the old fridge ‘unit’ has holes drilled into it, the bathroom is tired, new sink and perhaps some drain cleaner down the bath plug hole - a shower screen that keeps the water in and doesn’t flood the floor. We did not have housekeeping in the 3 days, just a knock on the door around 6pm and some clean towels handed over. For a 4 star hotel I expected a lot better. It was okay - nothing more.
Stayed 3 nights in Nov 2024

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Nice Stay - Poor Heating
Overall a nice hotel, however the weather was very cold and the heating in the room did not seem to work!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy to find and located in an area close to little Tokyo
Stayed 2 nights in Nov 2024

10/10 Excellent

Omid

Stayed 1 night in Oct 2024

10/10 Excellent

Petya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to be back, thank you for the pleasant stay.
Stayed 4 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite marketing that they have air conditioning in their website, the rooms do not have air conditioning
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Great place to stay at the price point. Safe, clean, and good access to the city. Everything I needed for a short stay in Dusseldorf.
Stayed 3 nights in Sep 2024

8/10 Good

harsh vardhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tony

Disliked: Staff & service, property conditions & facilities
Aircon didn't work. Was on full, but just blows out room temperature air. Was told it would be fixed but wasn't so had to borrow a fan as far too hot to sleep. Only a single socket vaguely close to the bed, which was used by the TV, so I had to unplug it for the fan. Two sets of double glazed windows behind each other (which can be opened) so zero noise from outside. Price was really good for Gamescom week however.
Stayed 3 nights in Aug 2024

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Was not informed about hotel tax until arrived
Stayed 7 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and efficient with everything. The breakfast was excellent. The rooms were clean with a good shower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Travelled with group
Liked: Property conditions & facilities, room comfort
Excellent location, excellent value
For the price, this hotel is excellent value. Location is ideal, just 5 minutes from the railway station in a commercial area. Rooms were clean and tidy, nothing special but more than adequate for our needs. Be careful when getting a taxi though. There are 3 Mercures in Dusseldorf, two being City Centre and Centrum. Don’t do an unnecessary tour of the city like I did.
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane, STOCKPORT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times very nice convenient hotel close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

Diane, STOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling around Germany by train so Hotel was conveniently situated
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A dated but reasonably comfortable hotel.
I was initially allocated a very small and very warm room with broken air con. When I said that it was not acceptable I was given a much better room. Thank you to the lady on check in for sorting this out. The hotel does seem dated but the bed was comfortable and I slept well. The breakfast is overpriced so we ate elsewhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was small and furnishings dated for the price. They also wanted €20 for breakfast so I went to cafe down the road. Having said that it was clean and did me for the 2 nights I originally booked but when I decided to stay longer in Dusseldorf I moved to a cheaper and better hotel along the road
Stayed 2 nights in Jul 2024

8/10 Good

SIMON JON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for train station and trams. 15 minutes walk to old town. Hotel dining room not open for evening meals. Great breakfast. Helpful staff and nice bar.
Stayed 13 nights in Jun 2024

10/10 Excellent

ROY

Stayed 4 nights in Jun 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel at best
Very expensive for an average hotel in a rundown district. Best aspect is it's close to the main train station. I won't be rushing back.
Stayed 2 nights in Jun 2024