I stayed at the property for 3 days,2 nights,My shower wasn’t working,First day when I went for shower ,the water was so hot that I have burnt my shoulder,when the incident was reported to the staff,they informed me that they will sort out the problem,having said that no first aid was provided.
I came back in evening same day and asked the lady,that is the shower working,she replies “yes absolutely,there wasn’t any issue “.
Second day,again when I checked the temperature it was all same,nothing was changed,I went to the reception,and the person came to room to check it again,he said yes the shower has some fault and we were then given a spare room,in which only the shower area was clean,rest the basin was so dirty,but for 2 days Me and my mom couldn’t take a shower,even paying such high amount.
I came here with my mother ,stayed in hotel so I could give her maximum comfort,turns out we couldn’t take shower for 2 days in such hot weather,this behaviour is unacceptable,such disappointment,what’s the even point of booking a hotel,I request for necessary compensation to be done,quite dissatisfied.