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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property
Luxury hotel with full-service spa and health club

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout curtains
Meeting facility
View from property
Indoor pool
Club Suite, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
The current price is NZ$343
includes taxes & fees
27 Mar - 28 Mar

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Princes Street
    ‪5 min walk‬
  • Edinburgh Castle
    ‪14 min walk‬
  • Royal Mile
    ‪19 min walk‬
  • Edinburgh (EDI)
    ‪23 min drive‬

Room options

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Grand Suite, 2 Bedrooms, Non Smoking | Living room

Grand Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 118 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium TV channels, TV, pay films

Club Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium TV channels, TV, pay films

Club Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed (View)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the area

Edinburgh

A luxury stay in the heart of Edinburgh awaits you at Sheraton Grand Hotel & Spa, Edinburgh. Within just a 10-minute stroll, you'll find Edinburgh Gin Distillery and The Meadows. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to One Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, One Square, is open for breakfast, lunch and dinner. One Square is the hotel's own bar. Enjoy the gym, Turkish bath/hammam and sauna as well as access to aerobics classes. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 5-property class Tollcross hotel include Edinburgh Castle and Real Mary King's Close.

What's nearby

  • Princes Street - 5 min walk - 0.5 km
  • Grassmarket - 9 min walk - 0.8 km
  • Edinburgh Castle - 14 min walk - 1.2 km
  • National Museum of Scotland - 16 min walk - 1.4 km
  • Royal Mile - 19 min walk - 1.6 km

Getting around

  • Edinburgh Haymarket Station - 11 min walk
  • Princes Street Tram Stop - 12 min walk
  • Edinburgh Airport (EDI) - 23 min drive

Restaurants

  • ‪The Picture House - ‬2 min walk
  • ‪BrewDog Lothian Road - ‬1 min walk
  • ‪Red Squirrel - ‬3 min walk
  • ‪The Beer Kitchen - ‬2 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Sheraton Grand Hotel & Spa, Edinburgh

Luxury hotel with full-service spa and health club
Sheraton Grand Hotel & Spa, Edinburgh offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 16641 square feet (1546 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Sheraton Grand Hotel & Spa, Edinburgh. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

  • 269 guestrooms or units
  • 7 levels
  • 16641 sq ft of conference space
  • 1546 sq. m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and a safe. Beds feature premium bedding. 94-cm LCD televisions come with pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Covered self-parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: hot tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Frequently asked questions

What is the cancellation policy at Sheraton Grand Hotel & Spa, Edinburgh?

Sheraton Grand Hotel & Spa, Edinburgh offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Hotel & Spa, Edinburgh?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Hotel & Spa, Edinburgh on 27 Mar 2025 start from NZ$343.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Hotel & Spa, Edinburgh?

Yep, Sheraton Grand Hotel & Spa, Edinburgh has a covered self car park for GBP 17.50 per night.

Are there any beaches close to Sheraton Grand Hotel & Spa, Edinburgh?

The closest beach to Sheraton Grand Hotel & Spa, Edinburgh is Portobello Beach (6.1 km).

Is there a spa on site at Sheraton Grand Hotel & Spa, Edinburgh?

Yep, One Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Sheraton Grand Hotel & Spa, Edinburgh have a pool?

Sheraton Grand Hotel & Spa, Edinburgh has an indoor pool.

What luxury perks are available at Sheraton Grand Hotel & Spa, Edinburgh?

Sheraton Grand Hotel & Spa, Edinburgh features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs and premium bedding.

What makes Sheraton Grand Hotel & Spa, Edinburgh a romantic place to stay?

A hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Hotel & Spa, Edinburgh.

Is Sheraton Grand Hotel & Spa, Edinburgh family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Hotel & Spa, Edinburgh is a hit with families.

Are there hot tubs in the rooms at Sheraton Grand Hotel & Spa, Edinburgh?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Hotel & Spa, Edinburgh serve breakfast?

Yep, full breakfast is available weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Grand Hotel & Spa, Edinburgh?

No, Sheraton Grand Hotel & Spa, Edinburgh does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Hotel & Spa, Edinburgh?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Grand Hotel & Spa, Edinburgh?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Hotel & Spa, Edinburgh?

No, only service animals are allowed.

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fatsuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yehuda

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Booked this hotel in part because of spa. Spa was shut down during our visit due to some issues. The hotel seems to be severely understaffed at breakfast time. It took us 30 minutes to be served coffee. Hotel location is great but hotel is worn and could Use some updating. Definitely not a 5 star hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

Lewis

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our club room was awesome, and so was the pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, hotel was very well presented. Close to tram locations and in quiet part.
Stayed 3 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but expensive
I’ve hotel in city centre but lots of extras to pay if you want full access to spa facilities, which was disappointing. The hotel is expensive and for the price I would expect to have had it all included. When the bar closes at night at 11pm you get asked to move out of the bar area.
Stayed 2 nights in Dec 2024

8/10 Good

Anita

Liked: Staff & service, amenities, property conditions & facilities
The property was excellent, however I was asked in an email if I had any requirements. I stated I needed Lactose free milk not Soy or Oat milk and also pre booked in another email for Spa on 17th at 5.30pm. No milk or booking for spa. It took 24hours before milk was supplied and I pushed to have spa on day, but no spaces
Stayed 3 nights in Dec 2024

6/10 Okay

Geraldine

Stayed 1 night in Nov 2024

10/10 Excellent

Sophie

Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Another excellent stay at the Sheraton. Wonderful staff, fantastic room and a thoroughly enjoyable meal at night as well as breakfast.
Stayed 2 nights in Dec 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is lovely.Staff are lovely.House keeping rubbish. Food in fridge from previous guest and socks still on the bathroom floor. Room not available till 4pm although the reception staff have really good service skills.Would I stay again.Probably not as not really acceptable for a 5 star hotel .
Stayed 1 night in Dec 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

clark

Stayed 1 night in Nov 2024

10/10 Excellent

kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was nice and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
We loved our stay to see the Edinburgh Christmas market and castle of light display. The breakfast was amazing and the room was great for two friends with twin beds. The only downside was the pool and one spa being unexpectedly closed!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in an incredible city with lots to do
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 3 nights in Dec 2024

2/10 Terrible

Marianne

Travelled with group
Disliked: Staff & service
Expensive room for what it is ! Facilities of spa are an addition cost (uncalled for given the cost of the room £310 a night one person !) no drinks in mini bar and no bathroom mini items like ;razor/toothbrush( I had forgotten mine !) it was very average to be honest and I wouldn’t stay again (ps on arrival the member of staff at the check in desk had long greasy hair (a man ) very unbecoming to a 5 star front of house staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities.
Very nice as expected with a high end property. Our view was just of the hotel courtyard which is just a car/taxi drop-off. But the location with perfect with the Edinburg Castle, shopping and the Christmas Market within a 15 minute walk. If you plan on going to the castle, there is a bit of an elevation to traverse (as in fact it is a castle) so not an easy walk for some. Only issues during our stay was, a broken toilet seat which they fixed very fast and the room lighting. Most lights were controlled by a set of buttons and we could never figure out how to turn on the lighting where we wanted. Though I'm sure had we found instructions we could have set it perfectly. We had a club room which worked out well as usual. The club staff were attentive and friendly. The breakfast was typical Scottish foods, which meant the only bread choices were white or brown toast bread and potato scones. There was fresh fruit including sliced melons and pineapple every day, along with scrambled eggs, sausages (including vegan) and sliced cheese and meats, along with cereals and yogurt. I would have liked some rolls or other bread selection but that doesn't seem to be a thing in Scotland. We did not eat at the hotel restaurant as we instead tried the many restaurants nearby. We very much enjoyed our stay, and if we return to Edinburgh will definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern and staff very polite and friendly
Stayed 2 nights in Dec 2024

8/10 Good

Paul William

Staff and rooms excellent, well situated. The breakfast team seem disorganised and quite slow. We were unaware that we were able to have breakfast in the club area until the last day and were put in an overflow room and all guests in there would be forgotten. When our food and drinks eventually came staff took them to several tables before finding us. In the buffet area there were no plates or bowls and nobody to ask, such a shame. Other than that a good stay.
Stayed 3 nights in Nov 2024