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DoubleTree by Hilton El Paso Downtown

4.0 star property
Hotel with a 24-hour fitness centre, near University of Texas at El Paso
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio
Exterior
Room, 1 King Bed
Pool
Suite, 1 Bedroom | Living area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is NZ$222
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Southwest University Park
    2 min walk
  • Judson F. Williams Convention Center
    4 min walk
  • Abraham Chavez Theater
    5 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Courtyard by Marriott El Paso Downtown/Convention Center
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (699)
The price is NZ$289
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Courtyard by Marriott El Paso Downtown/Convention Center

About the area

El Paso

DoubleTree by Hilton El Paso Downtown puts you in the heart of El Paso, within a 20-minute stroll of popular places like University of Texas at El Paso and Paso del Norte International Bridge. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The bistro, Ristorante Casanova, is open for breakfast and dinner. Fire Bar is the hotel's own bar. 6000 square feet (557 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Downtown El Paso hotel include Sun Bowl Stadium and Fort Bliss.

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • University of Texas at El Paso - 15 min walk - 1.3 km
  • Paso del Norte International Bridge - 20 min walk - 1.7 km
  • Don Haskins Center - 3 min drive - 2.8 km
  • Sun Bowl Stadium - 3 min drive - 3.0 km

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • ‪Plaza Theatre - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬4 min walk
  • ‪Briar Patch - ‬4 min walk

About this property

DoubleTree by Hilton El Paso Downtown

Hotel with a 24-hour fitness centre, near University of Texas at El Paso
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 17 levels
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 2009
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 per person
  • A restaurant

Restaurants on site

  • Fire Bar
  • M Cafe
  • Ristorante Casanova
  • The Fire Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Self-parking fee: USD 18 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton El Paso Downtown?

DoubleTree by Hilton El Paso Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton El Paso Downtown?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton El Paso Downtown on 15 Dec 2024 start from NZ$219.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton El Paso Downtown?

Yep, DoubleTree by Hilton El Paso Downtown has a self car park with in/out privileges for USD 18 per day.

Does DoubleTree by Hilton El Paso Downtown serve breakfast?

Yeah, buffet breakfast is on offer weekdays from 6:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton El Paso Downtown?

No, DoubleTree by Hilton El Paso Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton El Paso Downtown?

Yep, you can grab a meal at DoubleTree by Hilton El Paso Downtown's onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton El Paso Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton El Paso Downtown?

No, only service animals are allowed.

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 95 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ann, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff I very friendly. Coffee cafe on site is convenient.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth it
Just was not worth it
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked it knowing it would be great and it was. I know travel.
Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Stayed 1 night in Aug 2024

10/10 Excellent

Douglas, Alamogordo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for visiting downtown El Paso. In and out privileges in the parking lot, very close to the baseball park (walkable). We also appreciated that Doubletree has vegan chocolate chip cookies, so if you're vegan make sure you ask for the vegan option. Also enjoyed spending time on the poolside terrace in the evening and hearing sounds from the ballpark nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity towhere we wanted to go.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Under staffed and out of date
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

IGNACIO, WILLS POINT

Business traveller, Travelled with partner
I think the rooms are overpriced. The lobby and restaurant very nice! I normally stay in 3 or 4 star hotels that are in great condition. Phone did not work and nobody ever came to switch, lamp did not work, the desk chair was broken and could not lift it and no refrigerator. AC vent face directly to exit door. Very basic for the rate they charge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for my needs.
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
This property violated ADA regulations they felt to have a working Ater and I cannot describe the frustration I felt staying there
Stayed 1 night in Jul 2024

2/10 Terrible

Yanet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor clean rooms
Our hotel room had dirty carpet. There was stains all over it. The beds were not me correctly And the coffee maker still had coffee in it from the person before us really disgusting the tub that’s a different story really high to get in and out of. This was my first time staying here and this will be my last do not look forward to returning. There is no phones in the rooms to call for Front Desk and when you do call for Front Desk the answer with such attitude like it’s inconvenience for us to be calling them the elevators were down and we’re not able to use the elevators to get to the parking garage. You would have to use the stairs, so good luck with your luggage.
Stayed 1 night in Jul 2024

4/10 Poor

Arturo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was hot and i reported to the office and finally at 2: am the technician showed up and decided that it was not working and offered another room it was late to make the move me and my wife and decided to stay on the room that was 83 degrees very inconvenient and poor experience I just couldn’t sleep and to top it off the elevtiors didn’t work and I was staying on the 8th floor so I was using the stairs. I just couldn’t believe that that hotel had so many issues so I would want reimburse for the total cost
Stayed 1 night in Jul 2024

8/10 Good

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 1 night in Jul 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Deborah

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would like a refund for my stay because the front desk clerk never checked me in because she said that their system was down. She refused to give me a room although I showed her my reservation online. I treated her by her and I expect a full refund, I did complain to the manager the next day took my phone number and said they would call me back and they never did
Stayed 1 night in Jul 2024

6/10 Okay

Thomas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not likely to return
Hotel needs renovation. Staff was cordial. Questionably safe outside the hotel. Elevator has direct access to the parking garage on the lower levels. No room key authorization to access the guest sleeping levels above. Fitness center is small and vey hot. Restaurant was OK, easy prep dishes, limited offering, and over priced. Locked my keycard in the room, cleaning staff gave me access without demonstrating I was the registered guest.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024