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HI Express El Paso Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Paso del Norte International Bridge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI Express El Paso Downtown, an IHG Hotel

Property amenity
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Point of interest
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included
The price is NZ$173
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • Southwest University Park
    8 min walk
  • Epic
    2 min walk
  • El Paso Bus Station
    12 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    15 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Feature)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Feature)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aloft El Paso Downtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (880)
The price is NZ$195
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Aloft El Paso Downtown

About the area

El Paso

HI Express El Paso Downtown, an IHG Hotel puts you in the heart of El Paso, within just a 10-minute stroll of El Paso Scottish Rite Temple and Museum and Southwest University Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include dry cleaning/laundry services, multilingual staff and a gift shop. .Attractions within a 10-minute drive of this Downtown El Paso hotel include Paso del Norte International Bridge and Fort Bliss.

What's nearby

  • Plaza Theater - 9 min walk
  • University of Texas at El Paso - 20 min walk
  • Don Haskins Center - 2 min drive
  • Paso del Norte International Bridge - 3 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • ‪Taconeta - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬3 min walk
  • ‪Coffee Box - ‬5 min walk
  • ‪Chiquita's Bar - ‬1 min walk
  • ‪Briar Patch - ‬2 min walk

About this property

HI Express El Paso Downtown, an IHG Hotel

Hotel with free breakfast, near Paso del Norte International Bridge
Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown, an IHG Hotel. Self parking is free.
  • 1 building
  • 112 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 108 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Lift
HI Express El Paso Downtown, an IHG Hotel offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

What is the cancellation policy at HI Express El Paso Downtown, an IHG Hotel?

HI Express El Paso Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI Express El Paso Downtown, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown, an IHG Hotel on 5 Jan 2025 start from NZ$172.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HI Express El Paso Downtown, an IHG Hotel?

Yep, HI Express El Paso Downtown, an IHG Hotel has a free self car park.

Does HI Express El Paso Downtown, an IHG Hotel serve breakfast?

You bet, free buffet breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at HI Express El Paso Downtown, an IHG Hotel?

No, HI Express El Paso Downtown, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at HI Express El Paso Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HI Express El Paso Downtown, an IHG Hotel?

No, only service animals are allowed.

HI Express El Paso Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1005 reviews" "
Rating 8 - Good. 263 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 102 out of 1005 reviews" "
Rating 2 - Terrible. 101 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaja

Stayed 1 night in Sep 2024

10/10 Excellent

JUAN

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Yuji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service, spacious room
Stayed 2 nights in Sep 2024

10/10 Excellent

Moises, Norfolk

Stayed 1 night in Aug 2024

8/10 Good

Ma. de los Angeles

Stayed 3 nights in Aug 2024

8/10 Good

Mary G

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Irving

Stayed 2 nights in Aug 2024

8/10 Good

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024

4/10 Poor

Brent

Travelled with family and small children
Checked in at midnight and the receptionist fell asleep while I was at the desk. He could not stay awake and wouldn’t stand up. I had to get his attention times to complete check in. Rooms are not the cleanest and it smell like cigarette even though it’s non smoking hotel.
Stayed 1 night in Sep 2024

8/10 Good

Brandy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Needs better service
Stayed 1 night in Aug 2024

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always staying for concerts !!! I’ve had no problems.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Travelled with family, Business traveller
Disliked: Cleanliness
Not to good I won’t be coming back to this hotel. It use to be fairly nice. They r letting run down
Stayed 1 night in Aug 2024

8/10 Good

Mia

Travelled with group
Liked: Staff & service, amenities
It was ok we had two rooms one room had a few stains on the curtains , sheets and towels but was a very quiet room and the other was pretty cleaner but extremely loud .
Stayed 1 night in Aug 2024

10/10 Excellent

Marvin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location .
Stayed 2 nights in Aug 2024

6/10 Okay

Manuel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Extremely Poor Customer Service
Older front desk agent only had rudeness and sarcasm to offer. Upon check in advised that the room rate was wrong and showed her the Hotels.com app confirming lower rate. She just replied that Expedia sent over the higher rate and that’s it. No intent to correct or research. There was no one behind me, so she can’t say it was busy and there was no time. Also Hotels.com and IHG site showed the hotel offered airport shuttle. When I mentioned it she said, “if you look on the right site, it shows no shuttle available.” I was literally on IHG, the parent company of Holiday Inn Express. Why should I distrust that site? The fact that I booked based off of that sole criteria that airport shuttle was offered and not even be compensated due to a hotel error, not on one site, but multiple sites. And the only feedback you get is an “I’m sorry.” I’m sorry doesn’t pay for Uber. If you want higher ratings, FIX your online errors and don’t pushback with sarcastic remarks trying to make the customer look stupid to make yourselves look “superior.”
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Aug 2024