HI Express El Paso Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, near University of Texas at El Paso
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for HI Express El Paso Downtown, an IHG Hotel

Property amenity
Point of interest
Exterior
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • Southwest University Park
    8 min walk
  • Plaza Theater
    9 min walk
  • Judson F. Williams Convention Center
    10 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    15 min drive

Room options

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Feature)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

El Paso

HI Express El Paso Downtown, an IHG Hotel puts you in the heart of El Paso, within just a 10-minute stroll of Sensorium and Southwest University Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include dry cleaning/laundry services, multilingual staff and a gift shop. .Attractions within a 30-minute walk of this Downtown El Paso hotel include University of Texas at El Paso and Paso del Norte International Bridge.

What's nearby

  • Plaza Theater - 9 min walk
  • University of Texas at El Paso - 20 min walk
  • Don Haskins Center - 2 min drive
  • Paso del Norte International Bridge - 3 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • ‪Taconeta - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬3 min walk
  • ‪Coffee Box - ‬5 min walk
  • ‪Chiquita's Bar - ‬1 min walk
  • ‪Briar Patch - ‬2 min walk

About this property

HI Express El Paso Downtown, an IHG Hotel

Hotel with free breakfast, near University of Texas at El Paso
Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown, an IHG Hotel. Self parking is free.
  • 1 building
  • 112 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 108 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Lift
HI Express El Paso Downtown, an IHG Hotel offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

What is the cancellation policy at HI Express El Paso Downtown, an IHG Hotel?

HI Express El Paso Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI Express El Paso Downtown, an IHG Hotel?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown, an IHG Hotel on 24 Oct 2024 start from NZ$187.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HI Express El Paso Downtown, an IHG Hotel?

Yep, HI Express El Paso Downtown, an IHG Hotel has a free self car park.

Does HI Express El Paso Downtown, an IHG Hotel serve breakfast?

You bet, free buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at HI Express El Paso Downtown, an IHG Hotel?

No, HI Express El Paso Downtown, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at HI Express El Paso Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HI Express El Paso Downtown, an IHG Hotel?

No, only service animals are allowed.

HI Express El Paso Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 101 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for travel. Was fine last minute place to stay.
Stayed 1 night in Jun 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour
Chambres grandes, propres, et bien équipées. Le matelas est trop mou. Le gym est tres bien, ainsi que le petit dejeuner. Respecter l heure de debut du petit dej serait apprécié ( 2x a 6h35 et 6h37 en 7 jours). Quand on a un taxi / Uber planifié, ces minutes sont importantes
Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Stayed 2 nights in Jun 2024

8/10 Good

Juan de Dios

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la ubicacion y la tranquilidad
Stayed 2 nights in Jun 2024

10/10 Excellent

Jazzlynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maidaly Nickol

Stayed 2 nights in Jun 2024

10/10 Excellent

BENITO, san antonio

Very professional and happy
Stayed 1 night in Jun 2024

10/10 Excellent

EBONY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sneaker Con featuring ShirtGoatLV
Wonderful stay. I only came to shower and sleep. I wasn't able to explore anything however from what I could see everything was amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Elian

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellant including pancakes
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Raul

Liked: Amenities
Bed is awesome
Stayed 1 night in May 2024

4/10 Poor

Esmeralda

Disliked: Property conditions & facilities
Room smelled bad. Not a good place
Stayed 1 night in Mar 2024

2/10 Terrible

Thelma

Stayed 1 night in May 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jose f

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Manoj

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Nayeli

Stayed 1 night in May 2024

4/10 Poor

gabriel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
do not stay here.
no ac, was sweating whole time. asked for a different room, was told none available. no pool available either. terrible experience. do not stay here
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no hot water, the boiler broke. Taking a cold shower was not a good experience at all!
Stayed 3 nights in Apr 2024

4/10 Poor

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would have given 5 stars all around, but the bed was sunken in the middle and my husband and I kept rolling towards it. Not that it’s a bad thing for us to be next to each other, but not very comfortable when sleeping. The boiler gave out which is out of their control, but they weren’t sure it would be fixed by that night. Not good to have to shower in cold water. Again, not their fault and things happen so like I mentioned I would have given the hotel 5 stars in total otherwise. We did end up checking out and going to a different hotel for the remainder of our stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to various museums. Close to free trolley line and other bus lines. Room was very clean as was breakfast area. I would stay here again.
Stayed 2 nights in Apr 2024