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Holiday Inn Express & Suites El Paso West, an IHG Hotel

2.5 star property
El Paso hotel in Borderland with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites El Paso West, an IHG Hotel

Indoor pool
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Free buffet breakfast
Exterior
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry

Explore the area

Map
7935 Artcraft Road, El Paso, TX, 79932
  • Popular LocationOutlet Shoppes at El Paso6 min drive
  • Popular LocationSunland Park Mall9 min drive
  • Popular LocationSunland Park Racetrack and Casino10 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)26 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed - double
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool
Comfort Suites El Paso West
Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (970)
The price is NZ$251
for 1 night
includes taxes & fees
16 Jul - 17 Jul
Comfort Suites El Paso West

About the area

El Paso

Holiday Inn Express & Suites El Paso West, an IHG Hotel places you in the heart of El Paso, within a 20-minute walk of Rio Grande and 1.4 km (0.9 mi) from Acadia Health. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. .Attractions within a 20-minute drive of this Borderland hotel include University of Texas at El Paso and Paso del Norte International Bridge.

What's nearby

  • Outlet Shoppes at El Paso - 6 min drive
  • Sunland Park Mall - 9 min drive
  • Sunland Park Racetrack and Casino - 10 min drive
  • Wet and Wild Water World - 13 min drive
  • Fort Bliss - 23 min drive

Getting around

  • El Paso Union Depot - 15 min drive
  • El Paso International Airport (ELP) - 27 min drive

Restaurants

  • ‪Tacos Don Cuco - ‬14 min walk
  • ‪Chick-Fil-A - ‬9 min walk
  • ‪Dutch Bros Coffee - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Aurellia’s Bottleshop & Brewhouse - ‬3 min drive

About this property

Holiday Inn Express & Suites El Paso West, an IHG Hotel

El Paso hotel in Borderland with free breakfast and fitness centre
Holiday Inn Express & Suites El Paso West, an IHG Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express & Suites El Paso West, an IHG Hotel also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This El Paso hotel is smoke free.

  • 96 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites El Paso West, an IHG Hotel offers 96 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a bath.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Weekly housekeeping

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West, an IHG Hotel Hotel
Holiday Inn Express & Suites El Paso West, an IHG Hotel El Paso

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites El Paso West, an IHG Hotel?

Holiday Inn Express & Suites El Paso West, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites El Paso West, an IHG Hotel?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites El Paso West, an IHG Hotel on 15 Jul 2024 start from NZ$331.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites El Paso West, an IHG Hotel?

Yep, Holiday Inn Express & Suites El Paso West, an IHG Hotel has a free self car park.

Does Holiday Inn Express & Suites El Paso West, an IHG Hotel have a pool?

Holiday Inn Express & Suites El Paso West, an IHG Hotel has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Holiday Inn Express & Suites El Paso West, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites El Paso West, an IHG Hotel is a hit with families.

Does Holiday Inn Express & Suites El Paso West, an IHG Hotel serve breakfast?

Yeah, complimentary buffet breakfast is on offer at Holiday Inn Express & Suites El Paso West, an IHG Hotel.

Is there a free airport shuttle available at Holiday Inn Express & Suites El Paso West, an IHG Hotel?

No, Holiday Inn Express & Suites El Paso West, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites El Paso West, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express & Suites El Paso West, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express & Suites El Paso West, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 745 reviews" "
Rating 8 - Good. 192 out of 745 reviews" "
Rating 6 - Okay. 54 out of 745 reviews" "
Rating 4 - Poor. 25 out of 745 reviews" "
Rating 2 - Terrible. 30 out of 745 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast pool clean
Stayed 1 night in Mar 2024

10/10 Excellent

Erik A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Maria

Stayed 2 nights in Mar 2024

10/10 Excellent

Sayra, Rosharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth no complaints
Stayed 1 night in Mar 2024

4/10 Poor

leonardo

Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my best experience since beginning work in El Paso. Very clean, staff friendly, quiet, and an overall great experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024

10/10 Excellent

Teri Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia Gisela

10/10 Excellent

Ericka

Stayed 3 nights in Jan 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was very nice and the staff were very helpful I had all my gear shipped there and they did a great job of getting me going.
Stayed 2 nights in Jan 2024

6/10 Okay

Belinda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Facility and amentities look clean and newer. Checkout at 11 and we were getting ready to leave the room 8 minutes after 11 when housekeeping tries to barge into our room without knocking or announcing herself first. Very strange and uncouth for sure.
Stayed 1 night in Jan 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel and accommodations nice very good breakfast
Stayed 1 night in Dec 2023

4/10 Poor

Yesenia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alonzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El paso trip
Great location, plenty of near by restaurants and very clean rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Norma

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Elaine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is charging full price as it’s being remodeled with mess occupying entire lobby, no business - work Office, no vending machines, no pool.
Stayed 1 night in Nov 2023

10/10 Excellent

Concepcion

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2023

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have a good service and they just remodeled is very nice and clean
Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are remodeled, very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was cleaned, the facilities were well, and nicely stocked. The issue was with the front desk and their lack of communication. Upon arrival from the airport we called the front desk and spoke with a woman regarding our late check in. She clarified and confirmed that we would not be charged a no show for showing up after midnight and reassured us that she would leave a note to the next shift. Unfortunately, when we arrived to check in around 2:24AM, worker who claimed she was the supervisor, informed us that we had been charged a no show and that she would have to reinstate us and charge us an additional night to rebook us. We explained that the earlier shift had left a note. Worker continued to say she understood but that there was nothing that she could do because after 2AM their system resets. Unfortunately, her employee failed to communicate this information to us. Had the employee who confirmed we would not be charged did not relay this information to us. Otherwise, this would have determined our course of action. The lack of customer service and compassion for their customers is the biggest issue. She never apologized or tried to come to a reasonable accommodation for the inconvenience that her own employee had caused.
Stayed 2 nights in Oct 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well remodeled and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right. They’re remodeling the hotel and it’s even more amazing with the updates.
Stayed 1 night in Sep 2023