Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness centre, near University of Texas at El Paso
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Exterior
Property amenity
Property amenity
Suite, 1 King Bed | Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
The price is NZ$231
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    ‪5 min walk‬
  • Judson F. Williams Convention Center
    ‪7 min walk‬
  • Abraham Chavez Theater
    ‪7 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min drive‬

Room options

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

El Paso

Hotel Indigo El Paso Downtown, an IHG Hotel puts you in the heart of El Paso, within just a 10-minute stroll of Sensorium and Plaza Theater. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 3.5-property class Downtown El Paso hotel include Paso del Norte International Bridge and University of Texas at El Paso.

What's nearby

  • Plaza Theater - 5 min walk
  • University of Texas at El Paso - 2 min drive
  • Paso del Norte International Bridge - 3 min drive
  • Don Haskins Center - 3 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • Mamacitas Cafe and Cantina
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel with a 24-hour fitness centre, near University of Texas at El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown, an IHG Hotel. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown, an IHG Hotel offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

What is the cancellation policy at Hotel Indigo El Paso Downtown, an IHG Hotel?

Hotel Indigo El Paso Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo El Paso Downtown, an IHG Hotel?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown, an IHG Hotel on 23 Feb 2025 start from NZ$231.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo El Paso Downtown, an IHG Hotel?

Yep, Hotel Indigo El Paso Downtown, an IHG Hotel has secured covered valet parking with in/out privileges for USD 21 per day.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a pool?

Hotel Indigo El Paso Downtown, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana. The pool is open 8:00 AM to 10:00 PM.

Is Hotel Indigo El Paso Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Indigo El Paso Downtown, an IHG Hotel is a hit with families.

Does Hotel Indigo El Paso Downtown, an IHG Hotel serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo El Paso Downtown, an IHG Hotel?

No, Hotel Indigo El Paso Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo El Paso Downtown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo El Paso Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 612 out of 1004 reviews" "
Rating 8 - Good. 180 out of 1004 reviews" "
Rating 6 - Okay. 72 out of 1004 reviews" "
Rating 4 - Poor. 58 out of 1004 reviews" "
Rating 2 - Terrible. 82 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and super enjoyable stay!!!
Was a good stay and enjoyable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie

Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander, Queen Creek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice everything for views and service
Stayed 5 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2024

4/10 Poor

Austin

Liked: Staff & service
Disliked: Room comfort
Not cool
Thin walls and very noisy. Expect incredibly loud dance music until 1am if you're there on a weekend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I noticed that my room did not have a mini fridge. I received a text asking how everything was with my room. They had one sent up to my room. Thanks William!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would give a 5-Star but the doors to the rooms could be better insulated. You can hear everything through the doors.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcela

Stayed 2 nights in Sep 2024

8/10 Good

Laura, Hereford

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good,clean. Lacks a minibar/refrigerator. House cleaning skips room service if you are not out early.
Stayed 3 nights in Oct 2024

2/10 Terrible

Juan Carlos

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Sep 2024

8/10 Good

Berenice

Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of El Paso skyline. Clean sheets great staff. Parking is terrible but that's just downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anayeli

Stayed 1 night in Sep 2024

10/10 Excellent

Cyndi

Stayed 1 night in Sep 2024

10/10 Excellent

carolyn

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to everything in historic district, staff and bar area good
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel during a cross country drive for business. I arrived after a 13 hour drive and was feeling tense and tired. The attendant who greeted me at the valet was incredibly kind. His demeanor immediately put me at ease and he helped me unpack what I needed from my vehicle before assuring me that my vehicle and any belongings I left inside would be safe. This brief interaction really set the tone for my stay. Check in was a breeze. I arrived at my room to find my bags neatly placed on the luggage rack. The room was clean, spacious, and unique, not your usual depressing cookie cutter box, with floor to ceiling windows looking out onto El Paso. I hit the rooftop pool and for the first time in months felt truly relaxed. After a dinner and a brief stroll downtown, I returned to my room and got a great night’s sleep in the comfortable bed. In the morning, on the advice of the front desk, I had breakfast at the restaurant on the ground floor. I immediately regretted not eating there the night before as the food was phenomenal (I got the chilaquiles) and the service was to match. And the cherry on top was that, as I left, the valet returning my truck suggested an overlook as he helped me pack my vehicle. A 10 minute drive took me to an amazing panoramic view of all of El Paso. I seriously never thought I would enjoy my stay in El Paso so much. I’m sold on this Indigo Hotels brand from IHG, although I suspect this one is a stand out because the of the staff.
Stayed 1 night in Apr 2024

10/10 Excellent

aglale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming. Room was clean. Quiet. Overall excellent. Will definitely stay again. Highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Sandee

Liked: Cleanliness, staff & service, property conditions & facilities
You can hear the noice of the other units. Even the people in the hallway
Stayed 2 nights in Sep 2024

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2024