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Quality Suites University

2.5 star property
Hotel in El Paso with free breakfast and 24-hour business centre

Choose dates to view prices

Photo gallery for Quality Suites University

Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast
Reception
Pillow-top beds, desk, iron/ironing board, free WiFi
Reviews
6.2

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast included
    Breakfast includedBreakfast included
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
949 Sunland Park Dr, El Paso, TX, 79922
  • Popular LocationSunland Park Mall11 min walk
  • Popular LocationSunland Park Racetrack and Casino2 min drive
  • Popular LocationWestern Playland Amusement Park2 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Pillow-top bed
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Pillow-top bed
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Quality Inn And Suites
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (1015)
The price is NZ$220
for 1 night
includes taxes & fees
16 Jul - 17 Jul
Quality Inn And Suites

About the area

El Paso

Quality Suites University places you in the centre of El Paso, within just a 5-minute stroll of Bob-O's Family Fun Center and within 15 minutes of Sunland Park Mall. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this El Paso hotel include Fort Bliss and Paso del Norte International Bridge.

What's nearby

  • Sunland Park Mall - 11 min walk
  • Sunland Park Racetrack and Casino - 2 min drive
  • Western Playland Amusement Park - 2 min drive
  • University of Texas at El Paso - 7 min drive
  • Sun Bowl Stadium - 8 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 17 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Thunderbird Taproom - ‬3 min drive
  • ‪Twin Peaks - ‬4 min walk
  • ‪Sonic Drive-In - ‬19 min walk

About this property

Quality Suites University

Hotel in El Paso with free breakfast and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Quality Suites University also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This El Paso hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
Quality Suites University offers 61 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • MP3 dock
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Quality Suites University Paso
Quality Suites University Hotel
Quality Suites University El Paso
Quality Suites University Hotel El Paso

Frequently asked questions

What is the cancellation policy at Quality Suites University?

Quality Suites University offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Suites University?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Quality Suites University on 3 Jul 2024 start from NZ$123.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Suites University?

Yep, Quality Suites University has a free self car park.

Does Quality Suites University serve breakfast?

Yep, complimentary buffet breakfast is served daily from 6 AM to 9 AM.

Is there a free airport shuttle available at Quality Suites University?

No, Quality Suites University does not offer an airport shuttle service.

What time are check-in & check-out at Quality Suites University?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Quality Suites University Reviews

Reviews

6.2
Rating 10 - Excellent. 235 out of 1012 reviews" "
Rating 8 - Good. 217 out of 1012 reviews" "
Rating 6 - Okay. 180 out of 1012 reviews" "
Rating 4 - Poor. 166 out of 1012 reviews" "
Rating 2 - Terrible. 214 out of 1012 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Abraham

Stayed 1 night in Apr 2024

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wish it could have been better
I do realize that the hotel is a little outdated but upon arriving into the room the sheets were stained the tub was terrible the pool didn't work they suggested that we could use the pool across the street at the hotel next door that hotel the pool was disgusting dirty and freezing cold. Overall for the price I would have rather stayed across the street at the Holiday inn for just a little more
Stayed 1 night in Mar 2024

2/10 Terrible

Selene

Travelled with family and small children
Disliked: Amenities
The rooms are in very bad condition, broken moldings, my daughter scratched her arm on a piece of wall, the molding was missing in the shower, full of hair, the pool was super dirty without a sign saying it was of no use.
Stayed 1 night in Mar 2024

6/10 Okay

Loretta

Business traveller
Liked: Room comfort
Disliked: Staff & service
Customer Service needs clean up
The girl in the front was not friendly. Rooms were fine. Still waiting for my deposit refunds.
Stayed 2 nights in Mar 2024

4/10 Poor

Yaneth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Loretta

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Georgina

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was near where I wanted to go, just loud off the freeway. Should have known. But overall it was great.
Stayed 1 night in Feb 2024

10/10 Excellent

SANJUANA, Hobbs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel on Expedia because it had an indoor pool. The pool was out of order. This could’ve been listed on the ad for the hotel. However that wasn’t the only thing out of order. The vending machine, and all the Ice Makers were also not working. The blanket on the bed was a curtain instead of a true comforter. The bathroom in the unit was dirty. There were no towels. I am deeply disappointed in this experience. And I still have to endure this for another 2 nights. Absolutley horrific!

10/10 Excellent

marta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue i had was the bathroom tub area . Needs to be repair.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marlen

Stayed 1 night in Mar 2024

2/10 Terrible

Willy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At first we had room 215 but when we walked in someone was already staying there so they transfered us to room 221 but the A/C wasn't working there so they transfered us to room 211, the A/C wasn't working either until late at night I discovered the filter was completely clogged, the shower faucet was stock so the shower didn't work, there were no towels in the room, there was not hot water in the sink, there was no remote for the TV. Overall it was terrible, we will never stay there again.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Broken Bed
One of our Queen beds was broken.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmin

Travelled with family and small children, Business traveller
Disliked: Staff & service
Made the reservation under one name, and went back in to Expedia to change name. Got everything changed and at time of check in receptionist would not let us check in due to her saying that other name was still on reservation. We showed her multiple times that reservation had been changed and she still said no to letting us check in. Asked to speak to a manager and she said he wasn’t available. Asked when he’d be in and she said I don’t know. Made us make a new reservation and pay AGAIN. and assured us manager would fix issues and refund for one room. Since only one room was used and really double booked for nothing. Have been calling all day the next day and have been given the run around about the manager. “Oh he’s not in” “oh he’s at the hotel next door” “oh he JUST left and won’t be back” or plain out “what is the problem” from regular employees. Such un professionalism from receptionist and honestly just lack of care. Do better management and get people who are willing to do their job and help people out instead of making us waste $200 for nothing.
Stayed 1 night in Feb 2024

10/10 Excellent

Darien

Liked: Staff & service
The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Stayed 1 night in Feb 2024

8/10 Good

paulo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The toilets had issues. Our room wasn't cleaned Saturday morning. The elevator was constantly wet. The toilet on the first floor was broken with no sign.
Stayed 2 nights in Feb 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jerald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel itself needs to be updated, in our room the bed would lean up when you sit on it, the room had a weird stench. When to change room and that room was a little better,
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The manager here is the same manager as the place (Sleep Inn) across the parking lot. He was very rude!! The rooms at Quality were absolutely disgusting, dirty, stunk and the door to one of our 2 rooms didn't even lock. When we brought it to their attention it was as if they already knew the condition of these rooms. So why are they still being rented out?! This place really needs to be demolished and remodeled. The front clerk at Quality did offer us rooms at Sleep Inn across the parking lot and since it was like 1am, we took it. Getting settled into our rooms took nearly 2 hours. Then we were offered a comp but it had to be through the manager who wasn't available at that time so we went back in the morning and he refused and didn't even apologize for what we went through. Upon check out at Sleep Inn he was there and although I was being helped by the young boy at the counter, he stepped in and refused to give me a receipt! He said I wasnt allowed to have it because I reserved my room through Expedia. I have never heard of this or had any issues before, even at other Sleep Inns. He was rude and unprofessional. We will never be back!!
Stayed 2 nights in Jan 2024

6/10 Okay

Cristina

Stayed 2 nights in Dec 2023

4/10 Poor

Maricruz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. However the building is run down, and the room was very dirty. The bathtub was extremely dirty the sheets and pillows had stains. The tables, coffee tables and microwave countertop was dirtty a d sticky like it was never wipped or cleanes. There was rat poop on the beds
Stayed 2 nights in Jan 2024

6/10 Okay

Mario

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I’ll remember the hair and those eggs…
Check in and out was excellent. The staff is friendly and efficient. In the room, shower was not very clean. Hair everywhere. Bottom of the bathtub pretty much grey. The breakfast is terrible, flavor wise, staff that runs it is not friendly.
Stayed 1 night in Jan 2024

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were burn holes in the sheets. A loud party down the hall. We didn’t stay for breakfast because we were so disappointed. I want my money back. What a waste!!!!
Stayed 1 night in Jan 2024