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Suncadia Resort, a Destination by Hyatt Residence

4.0 star property
Family-friendly resort with 2 restaurants and full-service spa

Photo gallery for Suncadia Resort, a Destination by Hyatt Residence

Exterior
Terrace/patio
Exterior
Exterior
Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body scrubs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping
  • Spa
The current price is NZ$468
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
3600 Suncadia Trail, Cle Elum, WA, 98922
  • Swiftwater Cellars
    ‪4 min drive‬
  • Roslyn Museum
    ‪9 min drive‬
  • Washington State Horse Park
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Resort View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Golf View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Golf View, Corner (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Golf View (INN)

Room, 1 King Bed, Golf View (INN) | Terrace/patio

Room, 1 King Bed, Golf View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Resort View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Resort View, Corner (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Resort View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Golf View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Golf View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Condo, 2 Bedrooms, Corner (Trailhead 2)

Condo, 2 Bedrooms, Corner (Trailhead 2)

Condo, 2 Bedrooms, Corner (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Condo, 1 Bedroom (Trailhead 2)

Condo, 1 Bedroom (Trailhead 2)

Condo, 1 Bedroom (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View (Lodge)

Private kitchen

Suite, 1 Bedroom, Resort View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Lodge)

Private kitchen

Suite, 1 Bedroom, River View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, Resort View (Lodge)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, River View (Lodge)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Resort View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
Private bathroom
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Resort View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo, 2 Bedrooms (Trailhead 2)

Condo, 2 Bedrooms (Trailhead 2)

Condo, 2 Bedrooms (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 8
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

About the area

Cle Elum

A family-friendly stay in Cle Elum awaits you at Suncadia Resort, a Destination by Hyatt Residence. You'll be 2 km (1.3 mi) from Swiftwater Cellars and 2.9 km (1.8 mi) from Roslyn Cemetery. Highlights at this resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Glade Spring Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Source Plates & Pours, serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find an outdoor swimming pool, free Wi-Fi in public areas and a gym. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Cle Elum resort include Roslyn Museum and Flagpole Park.
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What's nearby

  • Swiftwater Cellars - 4 min drive - 2.2 km
  • Roslyn Museum - 9 min drive - 5.5 km
  • Washington State Horse Park - 11 min drive - 7.2 km
  • Lake Easton State Park - 19 min drive - 19.7 km
  • Cle Elum Lake - 20 min drive - 12.7 km

Getting around

  • Seattle-Tacoma International Airport (SEA) - 98 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Señor Bones - ‬10 min drive
  • ‪Dairy Queen - ‬11 min drive
  • ‪Ploy Thai Bistro - ‬10 min drive
  • ‪Stella's - ‬10 min drive

About this property

Suncadia Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 restaurants and full-service spa
Suncadia Resort, a Destination by Hyatt Residence offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Suncadia Resort, a Destination by Hyatt Residence. Free self parking is available.

This 4-star Cle Elum resort is smoke free.

  • 254 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Suncadia Resort, a Destination by Hyatt Residence offers 254 accommodations with a safe and free newspapers. Beds feature premium bedding. 27-inch LCD televisions come with pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa, Glade Spring Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 23 per night)
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Source Plates & Pours
  • The Stovehouse

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Scooter/moped rentals
  • Sledding
  • Snowshoeing
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 23 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suncadia
Suncadia Cle Elum
Suncadia Resort
Suncadia Resort Cle Elum
Suncadia Hotel Cle Elum
Suncadia Resort Cle Elum
Suncadia Resort
The Lodge at Suncadia Resort
Suncadia Resort, a Destination by Hyatt Residence Resort
Suncadia Resort, a Destination by Hyatt Residence Cle Elum

Frequently asked questions

What is the cancellation policy at Suncadia Resort, a Destination by Hyatt Residence?

Suncadia Resort, a Destination by Hyatt Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Suncadia Resort, a Destination by Hyatt Residence?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Suncadia Resort, a Destination by Hyatt Residence on 21 Apr 2025 start from NZ$403.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Suncadia Resort, a Destination by Hyatt Residence has a free self car park. Additionally there is valet parking for USD 23 per night.

Is there a spa on site at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Glade Spring Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Suncadia Resort, a Destination by Hyatt Residence have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Suncadia Resort, a Destination by Hyatt Residence have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Suncadia Resort, a Destination by Hyatt Residence?

Suncadia Resort, a Destination by Hyatt Residence features a full-service spa, a health club and an outdoor pool.

What makes Suncadia Resort, a Destination by Hyatt Residence a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Suncadia Resort, a Destination by Hyatt Residence.

Is Suncadia Resort, a Destination by Hyatt Residence family-friendly?

You bet! With amenities such as a children's pool, a playground and a waterslide, it's no surprise that Suncadia Resort, a Destination by Hyatt Residence is a hit with families.

Is there a free airport shuttle available at Suncadia Resort, a Destination by Hyatt Residence?

No, Suncadia Resort, a Destination by Hyatt Residence does not offer an airport shuttle service.

Is there a bar or restaurant at Suncadia Resort, a Destination by Hyatt Residence?

Yep, you can grab a meal at Suncadia Resort, a Destination by Hyatt Residence's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Suncadia Resort, a Destination by Hyatt Residence?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Suncadia Resort, a Destination by Hyatt Residence?

Dogs are welcome at Suncadia Resort, a Destination by Hyatt Residence, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Suncadia Resort, a Destination by Hyatt Residence has a 36-hole golf course. A golf driving range, golf lessons, golf carts and a golf pro shop are also available.

Suncadia Resort, a Destination by Hyatt Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 982 reviews
Rating 8 - Good. 217 out of 982 reviews
Rating 6 - Okay. 131 out of 982 reviews
Rating 4 - Poor. 86 out of 982 reviews
Rating 2 - Terrible. 48 out of 982 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Bariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and systems were organized. Easy check in and check out. Beautifully maintained. Overall a 10/10 stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Xiaoyu

Stayed 2 nights in Aug 2024

8/10 Good

Kami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There are limited food options and food was not good for the price.. had to pay for everything, no activities were included with stay. We did not get complementary water bottles in room
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, Room was huge and very nice, wish would have stayed longer to much to enjoy
Stayed 2 nights in Dec 2024

4/10 Poor

Suprabh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey, Coeur D Alene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful resort.
Stayed 2 nights in Sep 2024

8/10 Good

Ndey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vyacheslav V

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2024

10/10 Excellent

ELY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Location.
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful place, beds were really hard. Food was excellent and staff was great.
Stayed 1 night in Oct 2024

6/10 Okay

Juliana

Travelled with family and small children
Liked: Amenities
We love staying at Suncadia Resort and usually book a room at the lodge. This time, we decided to try the Inn for the first time. While the room was understandably smaller and had fewer facilities, the main issue was the lack of reception and in-person information. All services, including breakfast, were managed by staff in another building, which was quite inconvenient. We also sought information about the golf facilities but received no support or useful details. It felt like staying at a completely different hotel. Given this experience, we are reconsidering our options for future stays. I recommend booking a room at the lodge whenever possible.
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
While unplanned on our part, we ended up staying the weekend of the Harvest Festival. The lobby to Lodge was very crowded most all of the time with families. We didn't make use of it. The room was great. And the front desk and concierge services were excellent. We ended up eating at the two other restaurants away from the Lodge. The shuttle service to the restaurants worked out really well. The food and service were excellent - also very busy. The concierge made reservations for us. There were a lot of dogs on the property. We had a neighbor that left theirs who was barking for over an hour, past 10pm. When I called the front desk to let the know, they contacted the owners and it stopped within just a few minutes. We decided to play golf away from Suncadia, just too pricey for my level of golf play. We went for a nice walk/hike around the property which which beautiful. Overall, I'd definitely go back - but probably check first to see if there are any events.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayeesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a weekend getaway for us. And it was the perfect place to do nothing but still do something! The suite was clean, decent size, a pretty big bathroom and had a great view of the river! The resort also has some seasonal activities geared towards kids which was really nice. And they have both an indoor pool and outdoor pool that you can access at the off-site fitness centre. Food options around suncadia resort was good but limited in options for very small children: Pizza, mac and cheese and nuggets, pancakes. Overall a great stay!
Stayed 2 nights in Aug 2024

4/10 Poor

Mary E

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and not up to the Hyatt Standard
We were excited to spend time at this resort but the unit that we had in Trailhead 1 was old and worn out. The carpet was ripped in places and the pins were sticking out - stabbed my foot. We went for the weekend plus Sunday night but our cards stopped working on Sunday afternoon. We had to wait 30 minutes for them to bring us replacements! The dryer did not work to do the towels which we had to do as there were no pool towels for the hot tub. One master sink was blocked, the master toilet ran all night so we had to turn the valve off, and the door to the patio did not lock. We did not want to let engineering in while we were there nor wait for them so we reported it at checkout and they looked completely disinterested in the feedback. The elevator in the building broke on the Sunday and we had to use the stairs which was not fun when leaving on Monday. Again reported it and no response. I had emailed the property about archery and they never responded - I had to call 3 times instead. There is NO recycling on the property and there was garbage by the pool for the whole time we ere there. Not at all good value nor Hyatt standard. That said, we did enjoy an ebike ride that was reasonable price for rental but not when you paid the resort fee!
Stayed 3 nights in Oct 2024

8/10 Good

Annaleah, Bothell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit on the pricey side and for an expensive establishment does not provide slippers.
Stayed 2 nights in Oct 2024

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness, staff & service
We traveled right before Labor Day and it was very busy with families - lots of little ones running around and it made it feel loud and not as relaxing. Harder to find a seat and have a glass of wine anywhere that was quiet to enjoy the stunning views. There was a leak at some point in our room that must have made the floors and door warped and it smelled musty. All in all a lovely place, it's just higher priced, so I mention those two things... I'll go again - just another time of year.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit overall!
Stayed 1 night in Sep 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the outdoor experience and friendly environment
Stayed 2 nights in Sep 2024