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Relais & Spa Castello di Casiglio

4.0 star property
Hotel in Erba with full-service spa and sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Relais & Spa Castello di Casiglio

Executive Suite (Castello)
Grand Studio Suite (Castello)
Executive Suite (Castello)
Executive Suite (Castello)
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Via Cantu 21, Erba, CO, 22036
  • Lariofiere Como Lecco
    4 min drive
  • Villa d'Este Golf Club
    8 min drive
  • Piazza Vittoria
    11 min drive
  • Milan (MXP-Malpensa Intl.)
    56 min drive

Room options

View all photos for Standard Double or Twin Room (Villa)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room (Villa)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Castello)

Junior Studio Suite (Castello)

Junior Studio Suite (Castello)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Castello)

Deluxe Room (Castello)

Deluxe Room (Castello)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Double Room, Sauna (Castello)

Junior Double Room, Sauna (Castello) | Room amenity

Junior Double Room, Sauna (Castello)

Highlights

Fireplace
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Romantic Studio Suite, Jetted Tub (Castello)

Romantic Studio Suite, Jetted Tub (Castello)

Romantic Studio Suite, Jetted Tub (Castello)

Highlights

Fireplace
Private indoor hot tub
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Jetted bath
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Studio Suite (Castello)

Comfort Studio Suite (Castello)

Comfort Studio Suite (Castello)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Grand Studio Suite (Castello)

Grand Studio Suite (Castello)

Grand Studio Suite (Castello)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Castello)

Executive Suite (Castello)

Executive Suite (Castello)

Highlights

Fireplace
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio Suite (Villa)

Comfort Studio Suite (Villa)

Comfort Studio Suite (Villa)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room (Villa)

Superior Room (Villa)

Superior Room (Villa)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room (Castello)

Standard Double or Twin Room (Castello)

Standard Double or Twin Room (Castello)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Castello)

Superior Room (Castello)

Superior Room (Castello)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Deluxe Room (Villa)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room (Villa)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Grand Suite (Villa)

Grand Suite (Villa)

Grand Suite (Villa)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Aerial view
Hilton Lake Como
Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (659)
The price is NZ$475
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Hilton Lake Como

About the area

Erba

At Relais & Spa Castello di Casiglio you'll be 2.6 km (1.6 mi) from Teatro Licinium and 4 km (2.5 mi) from San Salvatore Hermitage. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, LECRU, serves Italian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Turkish bath/hammam, Hot tub, sauna and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Erba hotel you'll find Villa del Balbianello.

What's nearby

  • Piazza Vittoria - 11 min drive
  • Piazza Cavour - 12 min drive
  • Como Cathedral - 12 min drive
  • Como-Brunate Funicular - 12 min drive
  • Villa Olmo - 15 min drive

Getting around

  • Erba Station - 4 min drive
  • Cassago-Nibionno-Bulciago Station - 13 min drive
  • Malpensa International Airport (MXP) - 56 min drive

Restaurants

  • ‪Vorace Pizzeria - ‬3 min drive
  • ‪C'era una volta i Gladiatori Ristorante Pizzeria - ‬2 min drive
  • ‪Osteria Pizzeria Petronilla - ‬8 min walk
  • ‪Il Cantuccio - ‬3 min drive
  • ‪Bar Laguna Blu - ‬3 min drive

About this property

Relais & Spa Castello di Casiglio

Hotel in Erba with full-service spa and sauna
Relais & Spa Castello di Casiglio offers its guests a full-service spa, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A seasonal outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Relais & Spa Castello di Casiglio. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Erba hotel.

  • 46 guestrooms or units
  • 3 levels
  • Built in 1400
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Relais & Spa Castello di Casiglio offers 46 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels.

Bathrooms include baths or showers, slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • LECRU

Family friendly

  • Cot (surcharge)
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • In a provincial park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1400
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per day.
  • Cots (infant beds) are available for EUR 20 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 154 per vehicle (return)
  • Airport shuttle fee per child: EUR 154 (return), (up to 18 years old)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, debit cards and cash.

Property Registration Number IT013095A1I3B6MALV, 013095-ALB-00001

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casiglio
Casiglio Castello
Castello Casiglio
Castello Di Casiglio
Castello Di Casiglio Erba
Castello Di Casiglio Hotel
Hotel Castello Casiglio
Hotel Castello Di Casiglio
Hotel Castello Di Casiglio Erba
Hotel Di Casiglio
Hotel Castello Di Casiglio Erba, Italy - Como
Hotel Castello Di Casiglio
Relais Castello Di Casiglio
Relais & Castello Di Casiglio
Relais Spa Castello di Casiglio
Relais & Spa Castello di Casiglio Erba
Relais & Spa Castello di Casiglio Hotel
Relais & Spa Castello di Casiglio Hotel Erba

Frequently asked questions

Is parking available at Relais & Spa Castello di Casiglio?

Yep, Relais & Spa Castello di Casiglio has a free self car park. Onsite parking is limited.

How much does it cost to stay at Relais & Spa Castello di Casiglio?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Relais & Spa Castello di Casiglio on 26 Nov 2024 start from NZ$504.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Relais & Spa Castello di Casiglio?

The closest beach to Relais & Spa Castello di Casiglio is Lido di Lenno (19.3 km).

Is there a spa on site at Relais & Spa Castello di Casiglio?

Yep, there is an onsite spa at Relais & Spa Castello di Casiglio. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Relais & Spa Castello di Casiglio have a pool?

Relais & Spa Castello di Casiglio has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from July to September.

Is Relais & Spa Castello di Casiglio family-friendly?

You bet! With amenities such as children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that Relais & Spa Castello di Casiglio is a hit with families.

Does Relais & Spa Castello di Casiglio serve breakfast?

Yep, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Relais & Spa Castello di Casiglio?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Relais & Spa Castello di Casiglio?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Relais & Spa Castello di Casiglio?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at Relais & Spa Castello di Casiglio?

Furry friends are welcome at Relais & Spa Castello di Casiglio, with food and water bowls on offer.

Is there a golf course on site at Relais & Spa Castello di Casiglio?

There is a golf course next to Relais & Spa Castello di Casiglio.

Relais & Spa Castello di Casiglio Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 381 reviews" "
Rating 8 - Good. 156 out of 381 reviews" "
Rating 6 - Okay. 41 out of 381 reviews" "
Rating 4 - Poor. 20 out of 381 reviews" "
Rating 2 - Terrible. 9 out of 381 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Jun 2024

10/10 Excellent

Jodi, BALTIMORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here for 8 nights while visiting family members local to Erba. The property is beautiful and well maintained. The staff was very helpful and courteous. We especially loved the pool and spa, the breakfast and the memory foam pillows. We would stay here again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Rohan

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful stay, highly recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle is beautifully restored and maintained, the gardens are amazing and the staff very helpful and attentive
Stayed 1 night in Sep 2023

2/10 Terrible

Bruno

Stayed 3 nights in Aug 2023

4/10 Poor

Joseph

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We chose the hotel for the charming Castle atmosphere, to relax at the pool and sleep well. The pool was closed for renovation (stupid idea to renovate a pool end of June!), there was EVERY NIGHT of our stay a super loud wedding taking place just literally meters away from our room. We couldn't sleep at night. We went crazy with the loud music. Last but not least, when we booked the hotel, seeing the great outdoor area it has we were expecting that breakfast would be outdoor in the garden. Well, no. It is down in a small cave and the breakfast was horrible. The Management is really doing everything against logic. As it is a very expensive hotel, it is clearly not worth it. I wouldn't recommend it
Stayed 2 nights in Jun 2023

10/10 Excellent

Tiffany

Stayed 1 night in May 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Rosanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most beautiful, unique, and extraordinary places I have stayed and I travel a lot. Built as an armory in the 1300s.. then a private residence with a pink palazzo. Just stunning. Lovely, clean and unique rooms. Beautiful grounds. Excellent accommodating staff.
Stayed 2 nights in Aug 2022

8/10 Good

Julie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool and the grounds were very lovely. The restaurant was quite good. It was a great spot to spend a couple of nights.
Stayed 2 nights in Jul 2022

8/10 Good

Bastiaan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, very good restaurant. However, breakfast gets 1 star (very very poor). Service at check-out was also poor, not helpful at all.
Stayed 2 nights in Jul 2022

2/10 Terrible

Neal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stunning place. Check in was rude and bar tender even ruder. Such a shame as it’s such a beautiful property but for me the people make the place
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2022

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room-eventually!!
When we arrived they gave us room 207 which was a box room at the top of stairs with no window to see out--depressing. I showed them pics on Hotels.com of room we had booked--which was nothing like the one given-and they then found us a much better room. Staff were helpful and apologetic but it took us some time to settle down!!
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and staff
Everything was great. The breakfast could be a little better where they can include eggs. But apartment from that everything was wonderful.
Stayed 2 nights in Aug 2021

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with my family
Beautiful room, grounds and pool. We stayed with our daughter for one night and it was really lovely for children too. Drinks at the bar were unnecessarily expensive with the usual Tuscan bottles and prices in the restaurant. Restaurant was nice not outstanding but lovely location and outdoors which in current times is reassuring. We would definitely stay again, super close to Como too.
Stayed 1 night in Aug 2020

8/10 Good

Anders

Liked: Cleanliness, staff & service, room comfort
The hotel and its surroundings are beautiful and the food in the restaurant was of a high quality (although the service was not). In general, a very nice place for relaxing.
Stayed 4 nights in Aug 2020

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Experience
A lovely and wonderful experience in a medieval castle, turned a luxury hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant castle (One Peasant's Opinion)
Very nice hotel, friendly staff and a pretty setting. The pillows are on the firm side, but I slept just fine, it's a fortress so you could fight a small Calvary and not hear a thing in the room next door.
Stayed 1 night in May 2019

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very friendly and helpful staff.
Stayed 1 night in Mar 2018

10/10 Excellent

d, ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool experience beautiful view
We stayed in the suite and had a sitting room that viewed a large part of the countryside and part of the lake
Stayed 1 night in Jul 2017

6/10 Okay

Randy, Tennessee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great historical architecture and story
Pretentious and indifferent staff. Very little English spoken. Restaurant food quality good, but a bit expensive and not as good as the almost comically stuffy wait staff think it is. I went in December, so the pool area wasn't open. Other than enjoying the castle architecture and wondering how they did all that, and thinking about the history, don't expect much to do without getting in a car. Rooms, hallways, not up to USA safety standards - poorly (or not) lit hallways. Easily missed steps in dark areas. Broken light in bedroom hanging by hot wires. Still, the castle itself is really something to see and stay in despite all of the above. Toss up whether I'd stay there again.

8/10 Good

Altin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort