2/10 Terrible
jb
24 May 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible & poor customer service from property
jb
Stayed 2 nights in May 2018
Entire home
Rustic Retreat Esperance
Suburban Esperance holiday home in Castletown with a full-service spa
Photo gallery for Rustic Retreat Esperance
Reviews
6.06.0 out of 10
Entire home
5 bedrooms1 bathroomSleeps 15260 sq m
Popular amenities
- Pet-friendly
- Bar
- Spa
- Washer
- Outdoor space
- Kitchen
Explore the area
25 Daphne Street, Castletown, WA, 6450
- Castletown Beach4 min walk
- Cannery Arts Centre10 min walk
- Esperance Beach13 min walk
- Esperance, WA (EPR)15 min drive
Room options
View all photos for Quadruple Room
Quadruple Room
Highlights
Balcony
Garden
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Private hot tub
Air conditioning
- 260 sq m
- 5 bedrooms
- 1 bathroom
- Sleeps 15
About the area
Esperance
At this holiday home you'll be within a short 5-minute stroll of Castletown Beach and Lalor Park. Highlights at this holiday home include a full-service spa, and in-room kitchens and Hot tubs. .Home is individually furnished and features a flat-screen TV with a DVD player, along with a washer/dryer, free WiFi and a fireplace. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A sofa bed, a living room and a dining area are also available. Weekly housekeeping is available. .At the holiday home's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Castletown holiday home include Lion's Park and Cannery Arts Centre.
What's nearby
- Esperance Beach - 13 min walk
- Esperance Visitor Centre - 2 min drive
- Adventureland Park - 4 min drive
- Pink Lake - 8 min drive
- Twilight Beach - 11 min drive
Getting around
- Esperance, WA (EPR) - 15 min drive
Restaurants
- McDonald's - 3 min drive
- Brumby's - 3 min drive
- Red Rooster - 3 min drive
- Dôme Café - 3 min drive
- Bread Local - 7 min drive
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Rustic Retreat Esperance
Suburban Esperance holiday home in Castletown with a full-service spa
Rustic Retreat Esperance offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Barbecue grills, an arcade/games room, and a garden are also featured at Rustic Retreat Esperance. Self parking is free.
- 5 guestrooms or units
- Self-service laundry
- Express check-in
- Games room or arcade
- Garden
- BBQ grill(s)
- Television in lobby
- No smoking on site
- Bar or lounge
This holiday home offers 5 air-conditioned accommodations with Hot tubs and fireplaces. This individually furnished accommodation has separate sitting areas and includes queen sofa beds. Beds feature premium bedding. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.
Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with DVD players. Additionally, rooms include washers/dryers and rice cookers. Housekeeping is provided on a weekly basis.
Guests can indulge in a pampering treatment at the holiday home's full-service spa.
Languages
English
Property amenities
Pool/Spa
- Full-service spa
- Private spa tub
Internet
- Available in the house: Free WiFi
Parking and transport
- Free self parking on site
- Wheelchair-accessible parking available
Family friendly
- Children stay free (see details)
Kitchen
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Full-sized refrigerator/freezer
- Hob
- Microwave
- Oven
- Rice cooker
Dining
- A bar/lounge
Bedrooms
- 5 bedrooms
- Premium bedding
- Queen sofa bed
Bathroom
- 1 private bathroom
- Free toiletries
- Towels provided
Living spaces
- Fireplace
- Living room
- Separate dining area
- Separate sitting area
Entertainment
- 40-inch flat-screen TV
- DVD player
- TV in common areas
Outdoor areas
- Barbecue grill
- Garden
- Yard
Laundry
- Laundry facilities
- Washer/dryer
Comfort
- Air conditioning
- Ceiling fan
- Heating
- Portable fan
Pets
- Pet friendly
- Pets stay free
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
- Smoke-free property
Services and conveniences
- Housekeeping (weekly)
- Iron/ironing board
Location highlights
- In the suburbs
- Near the airport
- Near the ocean
Things to do
- Arcade/game room
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 5 units
- Garden
- Individual furnishings
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card and is due 24 hours prior to check-in date.
Access methods
Access code, lockbox
Pets
- Pets are welcome and stay free
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Kids stay free! Children 3 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 500.00 per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.
We should mention
- Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
Property is also known as
Rustic Retreat Esperance Hotel Castletown
Rustic Retreat Esperance Castletown
Rustic Retreat Esperance House Castletown
Rustic Retreat Esperance House
Rustic Retreat Esperance Castletown
Rustic Retreat Esperance Private vacation home
Rustic Retreat Esperance Private vacation home Castletown
Frequently asked questions
Is parking available at Rustic Retreat Esperance?
Yep, Rustic Retreat Esperance has a free self car park.
Are there any beaches close to Rustic Retreat Esperance?
Yep, Rustic Retreat Esperance is a short 13-minute walk from Esperance Beach.
Is there a spa on site at Rustic Retreat Esperance?
Yep, there is an onsite spa at Rustic Retreat Esperance.
Does Rustic Retreat Esperance have a pool?
No, this holiday home doesn't have a pool.
What luxury perks are available at Rustic Retreat Esperance?
This property features a full-service spa, as well as a private hot tub and premium bedding.
What makes Rustic Retreat Esperance a romantic place to stay?
A lounge bar, Hot tubs, and premium bedding all help set the scene for a sizzling getaway at Rustic Retreat Esperance.
Is there a private hot tub at Rustic Retreat Esperance?
Yep, there is a private hot tub.
Is there a free airport shuttle available at Rustic Retreat Esperance?
No, Rustic Retreat Esperance does not offer an airport shuttle service.
What time are check-in & check-out at Rustic Retreat Esperance?
Check-in begins at 2:00 PM. Check-out time is 10 AM.
Rustic Retreat Esperance Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
6.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Lee, kalgoorlie
25 Oct 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Fantastic house. Has everything you need. Great location
Lee
Stayed 2 nights in Oct 2017