4/10 Poor
Toni
26 May 2024
Disliked: Staff & service
Overpriced
The hotel and spa was not what I expected . In arrival I was asked to make payment when I said I have already paid … the guy at reception says “well it says here I need to take payment” I got up my online banking to prove payment had been made. This started it all off quite badly . We then made our way to our room that was very basic and there was chewing gum down the toilet and the toil base was stained.
Service at the bar was terrible , we ordered drinks and was told they would brought over to us. We sat and witnessed a big group make an order and receive their drinks before ours also two other couples . I had to go to bar and point this out to get our drinks. I was told that the delay had been because they had no milk and need to get this. Yet no one thought to mention this. We went out to a local pub for dinner and had an amazing meal thankfully we did go out because the pub made my weekend.
Breakfast was nice and well organised at the hotel. I have stayed and plenty better places than this for a fraction of the price and wouldn’t recommend to anyone
Toni
Stayed 1 night in May 2024