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Chena Hot Springs Resort

2.5 star property
Hotel with free parking, steps from Chena Hot Springs

Photo gallery for Chena Hot Springs Resort

Exterior
Forget-me-not Cabin (No Bathroom)
Sundeck
Point of interest
Indoor pool, outdoor pool, open 7:00 AM to 11:30 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
The current price is NZ$378
includes taxes & fees
25 Apr - 26 Apr

Explore the area

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Chena Hot Springs
    ā€Ŗ1 min walkā€¬
  • Aurora Ice Museum
    ā€Ŗ2 min walkā€¬
  • Angel Rocks Trailhead
    ā€Ŗ13 min driveā€¬

Room options

Family Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room

Signature Room

Signature Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the area

Fairbanks

At Chena Hot Springs Resort you'll be within steps of Chena Hot Springs and Aurora Ice Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with aromatherapy and reflexology. At the hotel's own lounge bar, you can stop for a drink. Enjoy the pool loungers along with access to horse riding/hire and bike hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Fairbanks hotel include Chena River and Angel Rocks Trailhead.

What's nearby

  • Chena Hot Springs - 1 min walk - 0.1 km
  • Aurora Ice Museum - 2 min walk - 0.2 km
  • Angel Rocks Trailhead - 13 min drive - 12.8 km
  • Tors Trailhead - 24 min drive - 27.8 km

Getting around

  • Fairbanks, AK (FAI-Fairbanks Intl.) - 98 min drive

Restaurants

  • ā€ŖChena Hot Springs Resort Restaurant - ā€¬2 min walk

About this property

Chena Hot Springs Resort

Hotel with free parking, steps from Chena Hot Springs
Chena Hot Springs Resort offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, a terrace, and a vending machine are also featured at Chena Hot Springs Resort. Self parking is free.

This Fairbanks hotel is smoke free.

  • 80 guestrooms or units
  • Poolside lounge chairs
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, JCB International and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

What is the cancellation policy at Chena Hot Springs Resort?

Chena Hot Springs Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chena Hot Springs Resort?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Chena Hot Springs Resort on 25 Apr 2025 start from NZ$378.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chena Hot Springs Resort?

Yep, Chena Hot Springs Resort has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Chena Hot Springs Resort?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Chena Hot Springs Resort have a pool?

Chena Hot Springs Resort has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:30 PM.

Does Chena Hot Springs Resort serve breakfast?

Yep, cooked-to-order brekkie is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Chena Hot Springs Resort?

No, Chena Hot Springs Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Chena Hot Springs Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chena Hot Springs Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Chena Hot Springs Resort?

No, pets are not allowed.

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 312 out of 952 reviews
Rating 8 - Good. 295 out of 952 reviews
Rating 6 - Okay. 167 out of 952 reviews
Rating 4 - Poor. 113 out of 952 reviews
Rating 2 - Terrible. 65 out of 952 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Stayed 2 nights in Dec 2024

8/10 Good

Yu

Stayed 1 night in Dec 2024

8/10 Good

Deborah, San Diego

Travelled with partner
This was an interesting experience of being below 0 degrees for several days. The highlight was the fog sled ride with Cody as he was very friendly and knowledgeable. The ice museum was also interesting. The dip in the hot springs which felt like a hot tub with snow and ice surrounding me was a unique experience. We really enjoyed the greenhouse and geothermal plant. The aurora evening was somewhat disappointing as we chose an evening when they failed to appear. The ride in the AVT was interesting but very bumpy. I wished there had been a naturalist to explain the science behind the auroras not just provide hot drinks and snacks in a warm yurt. We had to wait two hours for the shuttle after arriving at the airport. It was an enjoyable experience.
Stayed 3 nights in Jan 2025

8/10 Good

Lala

Liked: Cleanliness
The room is small, and the dinner reservation staff seemed slightly impatient.
Stayed 1 night in Dec 2024

4/10 Poor

Sonya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just not the same

We try to do our stay-cations a couple times a year. It was dirty and poorly kept, rooms were too hot. Mold on indoor jacuzzis, staff tried to down play the incidents. Next year we will find a different place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Qin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.
Stayed 1 night in Dec 2024

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasnā€™t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. Itā€™s a perfect place to warm up after a day spent doing winter activities.
Stayed 6 nights in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
The property is absolutely beautiful and staff is great and friendly.
Stayed 4 nights in Dec 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
The water smells lile sulfur because of hot springs, food and staff our great, rooms are average needs update but it has a more vintage type cabin vibe. The ice museum and hot springs was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramanna

Stayed 3 nights in Nov 2024

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hot Springs! Everyone there was so nice and helpful. My Mother is in a wheel chair so they put us as close to all the activities as possible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Damaris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort, the hot springs, etc was awesome!!! The service, food and facilities excellent and we saw the northern lights 3 nights in a row. We fulfilled the objective of the trip. Thanks so much!
Stayed 5 nights in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect Alaskan getaway!
Stayed 6 nights in Nov 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

8/10 Good

darpan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Unique stay

Chena Hot Springs is definitely a unique place to visit. The hot springs themself were great, and it's worth the visit just to experience them. We stayed for two nights and I can't imagine staying longer unless you were absolutely focused on seeing the northern lights and are ok waiting for a weather window. We did not see them, it was overcast the whole time. They also don't really offer wake up calls, so we had to just periodically keep on checking. We stayed in a Fox River room. It was clean- but nothing special. Our first room was ridiculously hot with no way of cooling it even with the windows open. It was in the 30's outside. The thermal heat was radiating up from the ground. They were super accommodating and moved us to a room on the 2nd floor that was much cooler. There is a TV but only a couple channels come in and the only one that came in clearly was Fox News. There is not a fridge or microwave in the room which made it difficult to bring leftovers from the restaurant or keep room drinks cold. The restaurant itself was very good and had many options which is good since it is the only option for all meals. Though there is a Cafe with frozen stuff you can heat up in their microwaves if you want. We went to the ice museum- it was neat though I am not sure it is worth the $20, but there is little else to do so I would plan on it. All of the hotel staff were super friendly. Overall, I am really glad we went and enjoyed it, but do not see the need to go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre

Stayed 2 nights in Oct 2024

6/10 Okay

Halina

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I didn't like the way the dogs are treated. They are chained on short chains to their little houses just running in small circles. After 8 years of the hard work they are being dumped for adoption . The property needs to be upgraded especially little showers. We really liked the restaurant. The reception worker in the morning had no idea how to work the computer and was not able to provide us the invoice.The aurorium room was cold and the light was not working.
Stayed 3 nights in Oct 2024

8/10 Good

Fumitoshi

Stayed 3 nights in Sep 2024

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place so many things offered at location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Every member of the staff is beyond excellent! Property is in desperate need of a revamp for sure! Hot springs are wonderful however also in department need of a revamp. Buildings are very ran down Food is excellent! Tours inside property excellent!
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a fun experience. We jave lived here for a long time and had never visited. Room was ok. Our phone did not work but they came and fixed it. One point I would make. If I pay the same amount for each night, I would appreciate room cleaning every day! I am paying the same amount each day. I should have clean sheets and towels every day. If I would get a discount for the second day that would make sense. If I pay the same amount I should have a completely clean every day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024