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Chena Hot Springs Resort

2.5 star property
Hotel with free parking, steps from Chena Hot Springs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chena Hot Springs Resort

Exterior
Aerial view
Sundeck
Property amenity
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Chena Hot Springs
    1 min walk
  • Aurora Ice Museum
    2 min walk
  • Angel Rocks Trailhead
    13 min drive

Room options

Family Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge)

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room

Signature Room

Signature Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the area

Fairbanks

At Chena Hot Springs Resort you'll be within steps of Chena Hot Springs and Aurora Ice Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with aromatherapy and reflexology. At the hotel's own lounge bar, you can stop for a drink. Enjoy the pool loungers along with access to horse riding/hire and bike hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .With a stay at this Fairbanks hotel, you'll be 46.4 km (28.8 mi) from Chena River State Recreation Area.

What's nearby

  • Chena Hot Springs - 1 min walk - 0.1 km
  • Aurora Ice Museum - 2 min walk - 0.2 km
  • Angel Rocks Trailhead - 13 min drive - 12.8 km
  • Tors Trailhead - 24 min drive - 27.8 km

Getting around

  • Fairbanks, AK (FAI-Fairbanks Intl.) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel with free parking, steps from Chena Hot Springs
Chena Hot Springs Resort offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, a terrace, and a vending machine are also featured at Chena Hot Springs Resort. Self parking is free.

This Fairbanks hotel is smoke free.

  • 80 guestrooms or units
  • Poolside lounge chairs
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, JCB International and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

What is the cancellation policy at Chena Hot Springs Resort?

Chena Hot Springs Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chena Hot Springs Resort?

Yep, Chena Hot Springs Resort has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Chena Hot Springs Resort?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Chena Hot Springs Resort have a pool?

Chena Hot Springs Resort has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:30 PM.

Does Chena Hot Springs Resort serve breakfast?

Yep, cooked-to-order brekkie is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Chena Hot Springs Resort?

No, Chena Hot Springs Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Chena Hot Springs Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chena Hot Springs Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Chena Hot Springs Resort?

No, pets are not allowed.

Chena Hot Springs Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 921 reviews" "
Rating 8 - Good. 286 out of 921 reviews" "
Rating 6 - Okay. 163 out of 921 reviews" "
Rating 4 - Poor. 109 out of 921 reviews" "
Rating 2 - Terrible. 65 out of 921 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Nice, bit outdated
Stayed 2 nights in Aug 2024

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent and fun. Steak was marginal at best. atmosphere was great. Would return.
Stayed 1 night in Aug 2024

2/10 Terrible

Abhishek

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hair dryer was not working, dirty floors and water quality not good at all.
Stayed 1 night in Aug 2024

4/10 Poor

Natasha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we actually liked was going into the hot springs early Sunday morning, we had the whole place to ourselves, that was the highlight of our stay! Other than that the restrooms were disguising and looked like they had not been cleaned in 5 years !! The overall vibe of the place was not calm and peaceful, it was totally opposite of what we expected! The restaurant was below average and short staffed. The ice museum was a joke, it was so small and unimpressive! Don’t waste your money!! I would not recommend this place to any of my friends or family .. there are much better places to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

salomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kathy, Chillicothe

Travelled with family
Liked: Cleanliness, amenities
This was a quaint resort with good food and a nice bar. We really enjoyed the hot springs and ice museum. Staff was friendly. Shuttle is expensive. We rented a vehicle for less.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dawn, Anchorage

Travelled with family
Liked: Cleanliness, staff & service
We went for the hot spring. There are a few neat artifacts laying about the property. We stayed in the newer building and the room was great. The tv remote was not functional and I ended up unplugging the tv. The shower house floor was always covered in water (they could use some drainage mats by the lockers so your pant legs don’t get wet) and half the showers were taped off and the toilets didn’t all flush properly. The staff were all friendly and helpful. The beds were very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
2024 cruise
We had a good time especially enjoying the hot spring pool. Didn’t realize that the room had no A/C and unfortunately it was 80 degrees. They did supply fans though that made it manageable during the night. Other then the hot weather that they can’t control it was a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Debnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort hotel
Room was clean and comfortable. Most staff were very helpful. There are many activities that the hotel guests can participate. The stay included admission to the hot springs and the pool area. Overall , we enjoyed our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Stayed 7 nights in Jul 2024

10/10 Excellent

nancy

Stayed 1 night in Jul 2024

6/10 Okay

KaRan

Far out of the way
Stayed 1 night in Jul 2024

4/10 Poor

KaRan

Travelled with partner
Disliked: Amenities
Room very hot no AC dinner pricing very expensive
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Liked: Property conditions & facilities
It was very nice and good place to have a relaxing time~~
Stayed 2 nights in Jul 2024

10/10 Excellent

ASIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well managed
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hot Springs was wonderful!
Stayed 1 night in Jul 2024

6/10 Okay

Shane, Atoka

Travelled with family
Liked: Cleanliness
The springs were awesome. Enjoyed my time in the water. The room / building is heated by the hot spring water and I was unable to sleep, windows open , fans going and it was still 90 in the room. Bathroom was hot to the touch
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Business traveller
Disliked: Amenities, property conditions & facilities
Run down
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

10/10 Excellent

sussy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot spring waters
Stayed 1 night in Jul 2024

10/10 Excellent

cheryl

Travelled with group
The property was beautiful. I loved all the plants .
Stayed 1 night in Jul 2024

10/10 Excellent

Iyappan Nagarajan, Phoenix

Stayed 2 nights in Jul 2024