2/10 Terrible
Lea
Travelled with family and small children
22 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Well, booked this for a one night stay for my husband and daughter while our other child had a over night test in St. Louis. When my husband and daughter checked in and got to the room the bed was completely stripped bedding in the corner dirty towels in the tub and the bathroom door off the hinges. They went back to the front desk and he told the girl and she gave him another key to a different room. That room they couldn't even get into cause the keypad was busted with what looked like batteries missing. So back to the front desk and the girl gave another key to a different room which had two queen beds instead of a big king . So, he got our daughter ready to take her for a swim and the key pad didn't work for the pool and they go to the desk again and gets told the pool is out of service. The main reason they was staying here was for the 4 year old to swim but they could go to the pool at the hotel across the parking lot. Same owner So, they go and the pool is like ice cold and my daughter gets in and says it's too cold. I felt so bad for my husband if I had been there I would of been with apparently the others asking for my money back. My husband said there was several people complaining that night. Needless to say we won't be staying there again.
Lea
Stayed 1 night in Mar 2025