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SureStay Hotel By Best Western Fernley

2.5 star property
Eco-certified hotel with free breakfast and 24-hour business centre

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Photo gallery for SureStay Hotel By Best Western Fernley

Business centre
Seasonal outdoor pool
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Restaurant
Reviews
8.0

Very good

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast included
    Breakfast includedBreakfast included
  • Hot tub
    Hot tubHot tub
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • Popular LocationThe Silverado Casino3 min walk
  • Popular LocationMillennium Park4 min drive
  • Popular LocationGreen Valley Park5 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)38 min drive

Room options

Suite, 1 King Bed, Non Smoking, Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Sofa bed
Shower/bath combination
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Shower/bath combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Fernley

At SureStay Hotel By Best Western Fernley you'll be within a 5-minute walk of The Silverado Casino and 2.5 km (1.6 mi) from Millennium Park. Highlights at this eco-friendly hotel include free breakfast, free self-parking and Access to hot tub. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a seasonal outdoor swimming pool, a 24-hour business centre and laundry facilities. Free full breakfast is available. There's also the convenience of RV/bus/truck parking. .In proximity to this Fernley hotel you'll find Tesla Gigafactory.

What's nearby

  • The Silverado Casino - 3 min walk
  • Millennium Park - 4 min drive
  • Green Valley Park - 5 min drive
  • Fernley 95A Speedway - 9 min drive
  • Tesla Gigafactory - 23 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Pioneer Crossing Casino - ‬3 min drive
  • ‪China King - ‬5 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Black Bear Diner - ‬17 min walk

About this property

SureStay Hotel By Best Western Fernley

Eco-certified hotel with free breakfast and 24-hour business centre
SureStay Hotel By Best Western Fernley offers its guests Access to hot tub and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served. The eco-certified SureStay Hotel By Best Western Fernley also features multilingual staff, laundry facilities, and express check-out. Self parking is free.

This Fernley hotel is smoke free.

  • 66 guestrooms or units
  • Full breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation includes sofa beds. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The outdoor pool opens for the season in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

Is parking available at SureStay Hotel By Best Western Fernley?

Yep, SureStay Hotel By Best Western Fernley has a free self car park.

How much does it cost to stay at SureStay Hotel By Best Western Fernley?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel By Best Western Fernley on 7 Jul 2024 start from NZ$229.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel By Best Western Fernley have a pool?

SureStay Hotel By Best Western Fernley has a seasonal outdoor pool.

What makes SureStay Hotel By Best Western Fernley a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at SureStay Hotel By Best Western Fernley.

Are there hot tubs in the rooms at SureStay Hotel By Best Western Fernley?

No, but there are deep-soaking baths in the guestrooms.

Does SureStay Hotel By Best Western Fernley serve breakfast?

Yeah, guests speak well of the free full brekkie here! It's the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at SureStay Hotel By Best Western Fernley?

No, SureStay Hotel By Best Western Fernley does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel By Best Western Fernley?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

SureStay Hotel By Best Western Fernley Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 312 out of 837 reviews" "
Rating 8 - Good. 274 out of 837 reviews" "
Rating 6 - Okay. 149 out of 837 reviews" "
Rating 4 - Poor. 60 out of 837 reviews" "
Rating 2 - Terrible. 42 out of 837 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was place close to everything
Stayed 1 night in Mar 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service
It was sad for the big smoking around in charge of the place. The food was good. It's too noisy outside. Thanks for the money
Stayed 1 night in Mar 2024

2/10 Terrible

ALICIA

Travelled with family
Needs to upgrade facility water heater
The water in the shower was cold both days for us and several other families we traveled with.
Stayed 2 nights in Mar 2024

2/10 Terrible

victoria

Disliked: Cleanliness, property conditions & facilities
Shower in one room was unusable (faucet would not turn on). When we spoke with front desk clerk she offered to send maintenance to look at it. We declined this as we had gone to my parents room who were in the room next door for a shower. Then asked clerk if any compensation would be poss she said no because we refused the maintenance visit to which I said ok please investigate. Maintenance was finally able to tun on shower faucet after ALOT of wrenching in the fixture. No regular guest would have been able to do that making shower virtually unusable. As we were checking out we noticed that shower faucet/fixture was now dripping/leaking significantly (we notified front desk of this development). Very dissatisfied with the way this was handled. Also continental breakfast washorrible. We travel enough to understand what to expect but this was pretty bad. Bagels and toast bread stale, no waffles despite equipment for them in evidence (attendant said they’re only offered every other day due to lack of counter space), just over all pretty uninspiring. And advertised pool/hot tub should not be advertised as year round as really it’s seasonal. For the price not worth it.
Stayed 1 night in Mar 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service
The stay was fine. Good for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

KERRY, NIPOMO

Liked: Cleanliness, staff & service, property conditions & facilities
easy off the highway. Across the street from Walmart for easy shopping. Quiet and safe.

4/10 Poor

Janet

Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a wonderful time place was good staff was nice.. the only thing i wish the tv would have been higher in the room.. there was alot of bad weather when we came and ended up spending more time in the room than what was expected..
Stayed 3 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great help and registration at the front desk.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mean office staff
Staff were aggressively rude when I tried entering the breakfast room briefly where my wife was just before 9, with the door slammed and locked in my face and then my wife chastised for letting me in.
Stayed 1 night in Jan 2024

6/10 Okay

fred

Stayed 2 nights in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wake up early for coffee! amigos.
it was nice. we had a good sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Tahni, Mancos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely friendly. Room was clean and comfortable, breakfast was good and hot. Would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Tawni

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the lady at the front desk was super helpful, very accommodating and just super cool. I feel bad i didnt catch her name but i remember her having festive christmas nails and that she was perfectly personable. Made the ending to my long drive such a breeze.
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom had long dark hair on the floor and plaster dust on the floor from a obvious ceiling repair.
Stayed 1 night in Dec 2023

4/10 Poor

Eric

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Shower had no hot water, the drain didnt work, pillows were horrible bed hard as a board, worse sleep of my life!
Stayed 1 night in Dec 2023

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel for quick trip
The hotel for the price is always good, especially since we have our pup - quiet and easy access to all kinds of dinner places -
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service
One good thing about this motel is it across the street from a Wal-mart which has charging stations for electric vehicles. Breakfast had different hot options each day and was good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet overnight.
Stayed 1 night in Nov 2023

4/10 Poor

Ramon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
One Key card stopped working after a few hours, the complimentary breakfast was horrible and not edible (aside from the cereal and other packaged options). No information was provided on the pool area and or breakfast times at check in

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was very fast and efficient. The lady who did it was very friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 3 nights in Nov 2023

10/10 Excellent

gerald

Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023