Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Family-friendly beachfront location with 4 outdoor pools

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
On the beach, white sand
Aerial view
Reception hall
Food court

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • All-inclusive

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Jamaica Swamp Safari Village
    ‪7 min walk‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Blue Waters Beach Club
    ‪10 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 5
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

Highlights

Patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Falmouth

An all-inclusive stay in Falmouth awaits you at Hotel Riu Palace Aquarelle - All Inclusive. You'll be within a 20-minute walk of Martha Brae River and 2.2 km (1.4 mi) from Jamaica Beaches. Highlights at this beachfront hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages along with access to the steam room. The family restaurant, White Bay, is open for breakfast, lunch and dinner. With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site free water park, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions in proximity to this 4-property class Falmouth hotel include Rose Hall Great House and Montego Bay Marine Park.

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk - 0.6 km
  • Martha Brae River - 15 min walk - 1.3 km
  • Luminous Lagoon - 5 min drive - 5.6 km
  • Blue Waters Beach Club - 10 min drive - 7.1 km
  • Burwood Beach - 11 min drive - 8.6 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly beachfront location with 4 outdoor pools
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

  • 1 building
  • 753 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Hotel Riu Palace Aquarelle - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Riu Palace Aquarelle - All Inclusive?

The closest beach to Hotel Riu Palace Aquarelle - All Inclusive is Doctor's Cave Beach (29.1 km).

Is there a spa on site at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like massages.

Does Hotel Riu Palace Aquarelle - All Inclusive have a pool?

Hotel Riu Palace Aquarelle - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Riu Palace Aquarelle - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants.

Is Hotel Riu Palace Aquarelle - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, free water park access and a corner/local shop, it's no surprise that Hotel Riu Palace Aquarelle - All Inclusive is a hit with families.

Does Hotel Riu Palace Aquarelle - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Aquarelle - All Inclusive?

No, Hotel Riu Palace Aquarelle - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, you can grab a meal at Hotel Riu Palace Aquarelle - All Inclusive's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Riu Palace Aquarelle - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Aquarelle - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1094 reviews
Rating 8 - Good. 261 out of 1094 reviews
Rating 6 - Okay. 115 out of 1094 reviews
Rating 4 - Poor. 38 out of 1094 reviews
Rating 2 - Terrible. 54 out of 1094 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Divesh

Travelled with family
Stayed 7 nights in Dec 2024

2/10 Terrible

Dewayne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Dec 2024

8/10 Good

Reinhard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

GILLIAN, Kingston

Stayed 3 nights in Dec 2024

10/10 Excellent

Almario

Stayed 3 nights in Dec 2024

8/10 Good

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Palaces never truly disappoint! The resort is beautiful! Always activities throughout the day to keep you engaged if you want. Food offered all day if you know where to get it. Buffet for dinner was packed every night (holiday time) which we’ve not experienced before. Staff worked hard to try and get everyone in as fast as they could. Kudos! Room was clean and housekeeping came in when asked. Showtime Entertainment was excellent every night and always at RIU, the MJ show is not to be missed!
Stayed 5 nights in Dec 2024

8/10 Good

Sailash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is new and Good, the Buffet was good ! was there on Christmas Eve and Christmas Eve Dinner was awesome. Beach is Private and Awesome. Most of the Bar Tenders are super nice and very funny, The Adults only pool with bar was awesome, the bartenders there was super fun to be there. I think the Reception staff needs little training and some staff in buffet on Customer service. Apart from that it was awesome xp.
Stayed 5 nights in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I thought this was a solid resort for families. The food wasn’t great. While the beach is lovely and intoxicating, it is unsuitable for swimming and there are rocks all on the bottom of the ocean that can harm you even with water shoes. If you seeking ocean swimming, you will have to find another resort. Entertainment was fun and the resort was overall clean. I personally wouldn’t go back there, but I value beach swimming overall which I wasn’t able to do.
Stayed 4 nights in Dec 2024

10/10 Excellent

demetra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great nice staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Devika

Stayed 5 nights in Dec 2024

6/10 Okay

Carolyn

Stayed 4 nights in Dec 2024

8/10 Good

Amy J

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only have one major problem with the hotel. Due to the pool chlorine levels, I had two brand new bathing suits ruined, my daughter one, and my son one. Told the customer service and they seemed unaffected by it. Didn’t want a discount or anything but an apology would have been nice. A dismissive thank you for telling us lacked sincerity.
Stayed 7 nights in Dec 2024

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful and the staff is amazing! Great food and very clean!
Stayed 4 nights in Dec 2024

10/10 Excellent

Marcelene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

6/10 Okay

Stephen

Stayed 3 nights in Dec 2024

10/10 Excellent

Zhijia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 7 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and was impressed by its cleanliness and the variety of food options available, which were excellent. The shows were entertaining and showcased great talent. However, I did have one concern regarding the attire of the performers. While I respect individual choices in clothing, I noticed that the female performers were dressed more provocatively compared to their male counterparts. This disparity stood out to me, especially considering the presence of impressionable children in the audience. I believe this aspect could be improved to create a more balanced and family-friendly environment. Overall, it was a pleasant stay, but I hope the management takes this feedback into consideration for future shows.

8/10 Good

Valmir

Stayed 7 nights in Dec 2024

10/10 Excellent

Kia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely courteous. Resort was clean and fun.
Stayed 3 nights in Nov 2024

8/10 Good

Kimberly, St. Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent three nights at this hotel and found it to be very relaxing. I had a lovely room with a view up on the 12th floor. The room was clean and comfortable, and the on-site restaurants were enjoyable. Making reservations and requests through the app was incredibly easy, which was a plus. However, I was disappointed with the limited room service options. The hotel only offered continental breakfast, which I found quite boring. It would have been better if more options from the buffet, like pizza, spaghetti, or burgers, were available for room service. Additionally, the reservation included $624 in credits, which I thought could be used at the resort. Unfortunately, these credits were essentially coupons and not actual dollars, meaning they had limited use and required additional out-of-pocket spending. This was misleading and frustrating, as I ended up not using any of these so-called credits. Overall, despite the room service and credit issues, my stay was pleasant and the hotel met most of my expectations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Etta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The food was amazing. The beach was very nice. The staff was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Everton, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff and entertainment.
Stayed 4 nights in Dec 2024