Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Family-friendly fun at the beach, with 4 outdoor pools

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
On the beach, white sand
Aerial view
Reception hall
Food court

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • All-inclusive
  • Breakfast included

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Jamaica Swamp Safari Village
    ‪7 min walk‬
  • Martha Brae River
    ‪15 min walk‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Sea side - E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Falmouth

An all-inclusive stay in Falmouth awaits you at Hotel Riu Palace Aquarelle - All Inclusive. You'll be within a 20-minute walk of Martha Brae River and 2.2 km (1.4 mi) from Jamaica Beaches. Highlights at this beachfront hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages along with access to the steam room. The family restaurant, White Bay, is open for breakfast, lunch and dinner. With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site free water park, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4-property class Falmouth hotel include Montego Bay Convention Centre and Rose Hall Great House.

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk
  • Martha Brae River - 15 min walk
  • Luminous Lagoon - 5 min drive
  • Blue Waters Beach Club - 10 min drive
  • Burwood Beach - 11 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly fun at the beach, with 4 outdoor pools
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

  • 1 building
  • 753 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Hotel Riu Palace Aquarelle - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Riu Palace Aquarelle - All Inclusive?

The closest beach to Hotel Riu Palace Aquarelle - All Inclusive is Doctor's Cave Beach (29.1 km).

Is there a spa on site at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like massages.

Does Hotel Riu Palace Aquarelle - All Inclusive have a pool?

Hotel Riu Palace Aquarelle - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Riu Palace Aquarelle - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants.

Is Hotel Riu Palace Aquarelle - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, free water park access and a corner/local shop, it's no surprise that Hotel Riu Palace Aquarelle - All Inclusive is a hit with families.

Does Hotel Riu Palace Aquarelle - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Aquarelle - All Inclusive?

No, Hotel Riu Palace Aquarelle - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, you can grab a meal at Hotel Riu Palace Aquarelle - All Inclusive's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Riu Palace Aquarelle - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Aquarelle - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 924 reviews
Rating 8 - Good. 224 out of 924 reviews
Rating 6 - Okay. 97 out of 924 reviews
Rating 4 - Poor. 34 out of 924 reviews
Rating 2 - Terrible. 48 out of 924 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Parker

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I rate the property at an F minus. I paid for a king suite oceanfront doe my 56 birthday and was told that was not an option when I checked in. I requested wash cloths on 3 occations and that should have bewn apart of my service. The food to say was not whT I expected, tye curry goat and curry chicken was not authentic and tastes horrible. With that said it was the worst birthday celebration that I ever had given my age and money spent.
Stayed 7 nights in Nov 2024

10/10 Excellent

Denica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond word from staffs to everyone well done top 10 I will definitely come again
Stayed 3 nights in Nov 2024

8/10 Good

Johnelie T, Lompoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The RIU palace property is beautiful, the area inside the property is clean and maintained. I was a little upset because I contacted the property 1 month in advance regarding king size beds. I had a party of 6 adults (couples), I only got One king bed the rest were double beds. We arrived early and check in isn’t until 3. They checked in our bags and let us have use of their facilities. You must reserve the restaurants. You can’t reserve until you get your room numbers. Even though all the rooms were booked under one name each room had to book for themselves. Meaning one person can’t book for he whole party. Each room has to reserve for themselves. And in our case since we didn’t have our rooms yet it proved difficult to make reservations for our arrival day. The buffet diner has delicious food. It doesn’t require reservations. There are 3 pools, they do have entertainment. The beach area is clean; however wear swim shoes there are lots of rocks where you are allowed to swim. The area that you are allowed to swim is limited. The beach chairs and umbrellas are already set up for use. Transportation to and from the hotel. The hotel uses different transportation people. Ours was destination tours. You are sent forms from the hotel. They are very particular about the time frame. Needless to say if don’t book directly through RIU they use other transportation. Our transportation was Destination tours. Needless to say the transportation was a nightmare from arrival to return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean the buffet food was great friendly staff i love the swim up pool bar
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was so awesome! I received the best hot stone massage & ate jerk chicken everyday.
Stayed 3 nights in Nov 2024

8/10 Good

Sivi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Room services could be better
Stayed 3 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

6/10 Okay

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Marion Angi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m giving this Resort a 10/10. I booked it for my birthday trip and it was one of the best birthdays ever! The staff were so amazing and super helpful the food selection was wide but very “Americanized” But other than that, I had so much fun and I’m sure others will enjoy it too.
Stayed 4 nights in Nov 2024

8/10 Good

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with nice areas and restaurants. All inclusive, good food and great entertainment
Stayed 5 nights in Nov 2024

10/10 Excellent

Marquisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members were friendly and helpful The food was delicious and different choices to choose from And it’s not far from the airport
Stayed 3 nights in Nov 2024

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Dominique Dupard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 5 nights in Sep 2024

8/10 Good

winston

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Getting reservations for dinner was difficult even though we reserved when we checked in we still were not able to dine 1 night because the restaurant was full. With the hotel being so far from the Clubs, it might be worth considering including a Night club on property.
Stayed 3 nights in Nov 2024

6/10 Okay

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation to and from the air port is not reliable if you have an early flight.
Stayed 3 nights in Nov 2024

6/10 Okay

Kadian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this a a newer property. The beach and views are gorgeous. The beach is extremely rocky directly in front of the hotel. Its kid friendly but not accomdating to the parents. The kids club is only open for a few hours per day and thats at their discretion. Not much for children to actually do or to entertain them. The waterpark is there nothng outside of that. The food was good lots of options.
Stayed 4 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean, staff was awesome. The only issue I had was my shower not draining properly, but that was fixed in a matter of minutes. Room service is on the slow side so if you are in a rush I do not recommend using it. The food was really good, I enjoyed the variety. The drinks were good too!
Stayed 4 nights in Nov 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, beautiful decor in the lobby area even to the rooms. We enjoyed every moment of our stay.
Stayed 13 nights in Oct 2024

10/10 Excellent

Leith

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful!!! Can’t wait to return!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kahron M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen Lynn, Rancho Cucamonga

Liked: Cleanliness, property conditions & facilities
No complaints
Stayed 3 nights in Nov 2024

4/10 Poor

Filipe, Matawan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty and did not feel welcomed
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie, Titusville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach, clean rooms and nice views The restaurant and buffets food was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

samantha, jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thing about the hotel was great
Stayed 5 nights in Nov 2024