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Sofitel Mauritius L'Imperial Resort & Spa

5.0 star property
Family-friendly hotel on the beach, with outdoor pool

Photo gallery for Sofitel Mauritius L'Imperial Resort & Spa

Exterior
Bar (on property)
Suite, 1 King Bed, Ocean View (Opera,Beach Access,Balcony or Terrace) | Beach/ocean view
Turkish bath/hammam, body treatments, aromatherapy, body wraps
Room, 1 King Bed, Ocean View (Magnifique - Balcony or Terrace)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • On private beach
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
The current price is NZ$694
includes taxes & fees
2 May - 3 May

Explore the area

Map
Wolmar, Flic-en-Flac
  • Tamarin Bay
    ‪5 min walk‬
  • Wolmar Beach
    ‪9 min walk‬
  • Flic-en-Flac Beach
    ‪4 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪66 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View (Magnifique - Balcony or Terrace)

Room, 1 King Bed, Ocean View (Magnifique - Balcony or Terrace)

Room, 1 King Bed, Ocean View (Magnifique - Balcony or Terrace)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Ocean View (Direct Beach Access)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View (Prestige)

Suite, 1 King Bed, Balcony, Garden View (Prestige) | View from room

Suite, 1 King Bed, Balcony, Garden View (Prestige)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Twin Room, 1 King Bed, Balcony

Luxury Twin Room, 1 King Bed, Balcony

Luxury Twin Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Opera,Beach Access,Balcony or Terrace)

Suite, 1 King Bed, Ocean View (Opera,Beach Access,Balcony or Terrace)

Suite, 1 King Bed, Ocean View (Opera,Beach Access,Balcony or Terrace)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • Ocean view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Flic-en-Flac

A family-friendly stay in Flic-en-Flac awaits you at Sofitel Mauritius L'Imperial Resort & Spa. Within just a 10-minute stroll, you'll find Tamarin Bay and Wolmar Beach. Highlights at this beachfront hotel include 5 restaurants, a full-service spa and a private beach. .A relaxing day at Sofitel So Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Ravinala, is open for breakfast and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and free kids' club plus access to motor boating. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this Wolmar hotel, you'll find Flic-en-Flac Beach.

What's nearby

  • Tamarin Bay - 5 min walk - 0.5 km
  • Wolmar Beach - 9 min walk - 0.8 km
  • Flic-en-Flac Beach - 4 min drive - 3.3 km
  • Cascavelle Shopping Mall - 8 min drive - 7.9 km
  • Casela Nature and Leisure Park - 12 min drive - 10.6 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 66 min drive

Restaurants

  • ‪Artisan Coffee - ‬15 min drive
  • ‪Buddha Bar Mauritius at Sugar Beach - ‬15 min walk
  • ‪Mosaic - ‬5 min drive
  • ‪McDonald's - ‬15 min drive
  • ‪La Citronella restaurant - ‬18 min walk

About this property

Sofitel Mauritius L'Imperial Resort & Spa

Family-friendly hotel on the beach, with outdoor pool
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sofitel Mauritius L'Imperial Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this Flic-en-Flac hotel.

  • 191 guestrooms or units
  • 2 levels
  • 5 dining venues
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Sofitel Mauritius L'Imperial Resort & Spa offers 191 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Sofitel So Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Spanish

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Hilton Mauritius Resort & Spa

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.3 out of 5, Excellent, 390 reviews
The price is NZ$586
includes taxes & fees
30 Apr - 1 May
Hilton Mauritius Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 30 per person
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Jacaranda
  • Ming Court
  • Ravinala
  • Tamassa
  • Teppanyaki

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Motor boating
  • Outdoor pool
  • Piano
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 95
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 95
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to April 17 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from 10 March 2025 to 15 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Mauritius L'Imperial Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 130
  • Christmas Eve (24 December) Gala Dinner per child: EUR 50 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 190
  • New Year's Eve (31 December) Gala Dinner per child: EUR 80 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Early check-in fee: EUR 95 (subject to availability)
  • Late check-out fee: EUR 95 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mauritius Sofitel
Sofitel L'Imperial
Sofitel L'Imperial Mauritius
Sofitel L'Imperial Mauritius Resort
Sofitel L'Imperial Resort
Sofitel L'Imperial Resort Mauritius
Sofitel Mauritius
Sofitel Mauritius L'Imperial
Sofitel Mauritius L'Imperial Resort
Sofitel Resort Mauritius
Sofitel Mauritius L'Imperial Flic-en-Flac
Sofitel Mauritius L'Imperial Resort Flic-en-Flac
Sofitel Mauritius L'imperial &
Sofitel Mauritius L'Imperial Resort & Spa Hotel
Sofitel Mauritius L'Imperial Resort & Spa Flic-en-Flac
Sofitel Mauritius L'Imperial Resort & Spa Hotel Flic-en-Flac

Frequently asked questions

What is the cancellation policy at Sofitel Mauritius L'Imperial Resort & Spa?

Sofitel Mauritius L'Imperial Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Mauritius L'Imperial Resort & Spa?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Sofitel Mauritius L'Imperial Resort & Spa on 2 May 2025 start from NZ$694.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Mauritius L'Imperial Resort & Spa?

Yep, Sofitel Mauritius L'Imperial Resort & Spa has a free self car park.

Are there any beaches close to Sofitel Mauritius L'Imperial Resort & Spa?

Yep, Sofitel Mauritius L'Imperial Resort & Spa is a short 9-minute walk from Wolmar Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find motor boats.

Is there a spa on site at Sofitel Mauritius L'Imperial Resort & Spa?

Yep, Sofitel So Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sofitel Mauritius L'Imperial Resort & Spa have a pool?

Sofitel Mauritius L'Imperial Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sofitel Mauritius L'Imperial Resort & Spa?

Sofitel Mauritius L'Imperial Resort & Spa features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Sofitel Mauritius L'Imperial Resort & Spa a romantic place to stay?

Ocean-view dining and a private beach, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Sofitel Mauritius L'Imperial Resort & Spa.

Is Sofitel Mauritius L'Imperial Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Mauritius L'Imperial Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Sofitel Mauritius L'Imperial Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Sofitel Mauritius L'Imperial Resort & Spa serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Sofitel Mauritius L'Imperial Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofitel Mauritius L'Imperial Resort & Spa?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from March 17 2025 to April 17 2025 (dates subject to change).

What time are check-in & check-out at Sofitel Mauritius L'Imperial Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sofitel Mauritius L'Imperial Resort & Spa?

No, pets and service animals are not allowed.

Sofitel Mauritius L'Imperial Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 477 reviews
Rating 8 - Good. 183 out of 477 reviews
Rating 6 - Okay. 56 out of 477 reviews
Rating 4 - Poor. 13 out of 477 reviews
Rating 2 - Terrible. 6 out of 477 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nick

Stayed 3 nights in Jan 2025

10/10 Excellent

Esma Merve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the resort with our 2 kids, came from Turkey and stayed there for 4 happy days. The resort has a vintage beauty. We arrived there early, after a long, exhausting flight, but, the hotel was full and they couldn't give us a room before 15:00. However, they were kind and sincere and tried their best to help us. We tried the main restaurant and the snacks restaurant by the pool. Breakfasts were accompanied by beautiful birds and dinners by mystical frog sounds. Food options were mostly spicy, a little different for our taste but we didn't struggle finding options, more importantly, for the kids. They were very helpful changing the listed menu item and preparing foods according to our taste. My husband once had allergic symptoms, but the staff was very helpful, and stayed alert to bring us to the hospital quickly in case of an emergency. I wouldn't say that they were extremely professional because, in a place full of coconut trees, they said they "may" provide it only after 3-4 days. The pool was perfect for kids, the sand was beautiful; while you are chilling, kids can play safe and free. The boutiques were also nice with honest sellers. We stayed in a villa, upper floor, the garden was dreamy (but saw a dead bird not taken for days). Our room was beautiful, moderately clean, bathrooms were tired, the main bed was comfy but the sofa bed was NOT. Bottled waters provided once and should be filled using fountains (kids loved it). Overall, it was a nice experience for us.
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

R

Stayed 3 nights in Feb 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some of the furniture in the our room was quite worn out and had some kind of dirt all across it. It looked like there was gum or something sticky on the chair so we were unable to use the desk area properly. The mirror in the desk was also quite dirty. Everything else was absolutely amazing and beds were absolutely fantastic to sleep on. Thank you for all of the amazing hospitality and all of the services that were provided.
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel. Great location. Staff fantastic. Very polite and so helpful. Food excellent. Would go back.
Stayed 9 nights in Jun 2023

6/10 Okay

MARCO

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
At the check in we noticed the bath was dirty , we mentioned to the staff but nobody did care to come and see us , the staff in general have no clue about service so I would take off the word luxory and charge less as rooms are in need of renovation , if you want to get to flic and flac center you need to take a taxi as the road is dark with no sidewalk, taxi in the resort will accept only cash , you might wonder why.. , and they charge 6 pounds for 5 minutes drive , the beach is full of little rocks and dead corals , boats are passing by very close to the beach that almost get you if you are in the water which is not deep , the 3 star are just for the food and spa.
Stayed 10 nights in Mar 2023

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with great service

Stayed in renovated Magnifique room Service is excellent - staff very attentive Room and other facilities very well maintained
Stayed 3 nights in Feb 2023

8/10 Good

WALDEMAR

Stayed 10 nights in Feb 2023

10/10 Excellent

Milica

Stayed 2 nights in Nov 2022

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Sofitel Experience

It was amazing. The staff were welcoming and very attentive. Certainly the best service in comparison to other Sofitel I have stayed in within Europe ans UK
Stayed 18 nights in Jun 2022

10/10 Excellent

Vineet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and peaceful. The rooms were large and airy. The staff was helpful and friendly.
Stayed 7 nights in Jun 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

This is an amazing hotel ! People are here to satisfy your needs and make your trip awesome!
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Average

Food allergy was not noted. Communication was poor during the trip. Food was ok for our short stay. Would not stay beyond a few days.
Stayed 3 nights in Dec 2021

6/10 Okay

Rolando

Liked: Cleanliness, property conditions & facilities, room comfort

Not as good as I hoped

I love other Sofitel properties around the world. They generally have great knowledgeable staff and really go above and beyond for the customer. I can’t say that for this place . I was unable to get any reservations at the restaurants and we were there over a week! That’s ridiculous and they should have tried to at least accommodate a beach dinner . I also was out in a bit so luxurious room when they had better rooms available. My room didn’t even have a working ac it was super hot the first night and we complained we stayed j. The room for another 3 nights. It was really difficult to get a taxi and the hotel didn’t do much to help us. Overall I would t recommend this hotel.
Stayed 8 nights in Nov 2021

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Could be better for 5*

Lovely hotel however the buffet was a little below 5*, as were the staff clearing tables to empty plates that birds were eating off!
Stayed 4 nights in Mar 2020

6/10 Okay

T.A.B., London

Liked: Cleanliness, amenities
Disliked: Staff & service
Nice private beach. Service in the bars and restaurants was variable. Sometimes excellent, more often slow, and occasionally overwhelmed by guest numbers. Although well maintained, the property had the feel of somewhere that needed a touch more tlc.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Nice pool, shared with kids, but no pool bar l This hotel needs renovation. Choice if restaurants limited other than buffet.
Stayed 6 nights in Jan 2020

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great address in Flic & Flac

Great hotel, practical rooms, helpful staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than I expected, I like it and I would recommend it to everyone
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 8 nights in Sep 2019