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"Overall, it felt overrated. The staff was excellent, providing top-notch service, but the food was just okay and not refilled in a timely manner. Additionally, some areas showed visible water or flood damage, which took away from the luxury experience. For the brand’s reputation and price, I expected ..."

"I got a block of 9 rooms for us and my wife's family from Leyte. The staff did an amazing job of helping coordinate everything and make sure everyone was taken care of. I can't thank them enough."

"The property itself is nice with a beautiful lobby that opens to a gorgeous view. The staff is also very courteous and friendly. However, be prepared to pay top $$$ for all the food. It’s not close to outside restaurants, so you’re pretty much stuck with the meal options at this hotel, which are ..."