2/10 Terrible
Karla, pasadena
Travelled with family and small children
11 Jul 2024
Disliked: Staff & service, amenities, property conditions & facilities
IF YOU ARE LOOKING FOR A DECENT REST, A CLEAN ROOM AND WANT A FULL NIGHT SLEEP STAY AWAY FROM THIS PLACE. I BELIEVE PEOPLE RATE THIS PLACE BASED ON “THE ATTIC ROOM” AND THE KITCHEN LADY WHO IS ADORABLE, SHE GOES ABOVE AND BEYOND HERSELF TO HELP EVERYONE. APART FROM THAT LADY SO MANY WRONG THINGS WITH THIS PLACE I DONT KNOW WHERE TO START.
I HAVE BEEN TO FLORENCE A FEW TIMES, FIRST TIME FOR MY 2 KIDS AND MOM. I FELT COMFORTABLE BOOKING THIS PLACE BASED ON REVIEWS AND PICTURES. WELL… SADLY, NOTHING LIKE YOU SEE ON PICTURES OR REVIEWS. THE ROOM 10 IS DEPLORABLE.
AC DID NOT WORK PROPERLY, HAIR FROM PREVIOUS GUEST IN THE BEDDING, ROACHES, MOSQUITOS, VERYYYYY NOISY AS THE NEXT ROOM IS LITERALLY NEXT DOOR AND YOU CAN HEAR EVERYTHING, I MEAN EVERYTHING… TV IS LIKE A COMPUTER MONITOR WITH ONLY ONE CHANNEL, NOT FOR FAMILIES AT ALL. ROOM IS NOT WHAT THE PICTURE SHOWS, WALLS ARE DIRTY, BATHROOM IS OLD, HOLES IN THE WALLS, UNCOMFORTABLE BEDS, HARD PILLOWS, KIDS ARE TREATED AS ADULTS, THE DESCRIPTION SAYS SLEEP 4 (triple room) READ ALL THE INFORMATION THROUGHOUT. WHEN I WROTE THE SITUATION OF THE ROOM TO THE PERSON IN CHARGE ALL I GOT WAS PLAY WITH THE AC REMOTE, YOU GOT WHAT YOU BOOKED, EVERYONE IS HAPPY IM SORRY FOR YOU. THIS IS WORSE THAN MANY HOSTELS.
Karla
Stayed 2 nights in Jul 2024