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c-hotels Joy

4.0 star property
Hotel with a 24-hour front desk, steps from Historic Centre of Florence
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for c-hotels Joy

Library
Front of property
Dependance Via Alamanni 21 Matrimoniale
Daily buffet breakfast (EUR 18 per person)
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The price is NZ$158
includes taxes & fees
7 Jan - 8 Jan

Explore the area

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    6 min walk
  • Piazza di Santa Maria Novella
    7 min walk
  • Florence (FLR-Peretola)
    25 min drive

Room options

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep-soaking bath
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom

Comfy, disability access

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious

Flat-screen TV

Spacious

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic con Balcone

Classic con Balcone

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

c-hotels Ambasciatori

Free WiFi
Air conditioning
Breakfast available
Parking available
4.2 out of 5, Very good, (1003)
The price is NZ$180
for 1 night
includes taxes & fees
17 Jan - 18 Jan
c-hotels Ambasciatori

About the area

Florence

C-hotels Joy puts you in the heart of Florence, steps from Historic Centre of Florence and within a 15-minute stroll of Piazza di Santa Maria Novella. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 10 AM. .Within a 15-minute walk of this 4-property class Santa Maria Novella hotel, attractions include Cathedral of Santa Maria del Fiore and Piazza del Duomo.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 7 min walk
  • Cathedral of Santa Maria del Fiore - 13 min walk
  • Ponte Vecchio - 15 min walk
  • Uffizi Gallery - 18 min walk

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬2 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬1 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk

About this property

c-hotels Joy

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift.

This 4-star Florence hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
C-hotels Joy offers 54 accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT048017A1PEM9TTFS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

What is the cancellation policy at c-hotels Joy?

C-hotels Joy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at c-hotels Joy?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at c-hotels Joy on 7 Jan 2025 start from NZ$131.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes c-hotels Joy a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at c-hotels Joy.

Are there hot tubs in the rooms at c-hotels Joy?

No, but there are deep-soaking baths in the guestrooms.

Does c-hotels Joy serve breakfast?

Sure does, buffet breakfast is available daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at c-hotels Joy?

No, c-hotels Joy does not offer an airport shuttle service.

What time are check-in & check-out at c-hotels Joy?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at c-hotels Joy?

No, pets are not allowed.

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Philippe

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Don't make the same mistake we did
Terrible one night stay at this hotel in September. It is definitely not a 4 star, do not waste your money. Our AC did not work the entire night, we were basically in a hot box and got no sleep. We were up past midnight dealing with the front desk, trying to get a refund so we could book somewhere else but they said they weren't authorized because the hotel manager was away on vacation. I emailed the hotel manager the following week to express our disappointment with our stay and she responded by gaslighting me and telling me there was no problem and the AC had been fixed earlier that evening. So ridiculous.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff at the front desk and in the dining area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the train station.
Stayed 3 nights in Sep 2024

4/10 Poor

jeffrey

Travelled with partner
Liked: Staff & service
This hotel is outdated and the rooms were not very clean. We checked out early and went to another hotel. The staff was friendly though.
Stayed 3 nights in Sep 2024

10/10 Excellent

ELLEN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and closer transportation
Stayed 3 nights in Sep 2024

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from SMN station. Close to many restaurants and an easy walk to the river or central Florence. Fantastic staff at breakfast and also at reception. Clean spacious room with a large window. Only request would be for some English TV channels
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Glen Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the airport and everyone was super nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Roma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Isabel

Travelled with family
Disliked: Property conditions & facilities, room comfort
not a 4 star hotel
We were very unhappy with our stay. Air conditioning was not working in any of the rooms and the staff on hand were incapable of providing proper assistance. We had a horrible night’s rest in the heat. We paid 4 star hotel prices for a 2 star stay.
Stayed 1 night in Sep 2024

4/10 Poor

John

Stayed 1 night in Sep 2024

10/10 Excellent

SADDAF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great at hotel! Very clean. Don’t do your laundry there they charge so much! There’s a cute laundry place literally right around the corner that was great and a fraction of the price the hotel was charging. We dropped off our laundry in the morning and could pick it up anytime before 5.
Stayed 4 nights in Aug 2024

8/10 Good

sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and nice staff smiling and helping
Stayed 4 nights in Aug 2024

10/10 Excellent

Yanira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very kind, friendly, and attentive!! Alessandro the best bartender ever. Matteo at reception was awesome!
Stayed 3 nights in Aug 2024

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel. Staff friendly, efficient and helpful! Convenient location next to the train station, tram and buses. Walkable sites. Rooms nice and clean. Breakfast buffet excellent with many options. Just be careful at night around train station. Otherwise highly recommended!
Stayed 2 nights in Aug 2024

10/10 Excellent

Narm

Stayed 2 nights in Aug 2024

10/10 Excellent

Sal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to handle all the requests you had. They all spoke to you every time they saw you. Location was brilliant as you could walk everywhere. Will most definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really convenient, modern and relaxed vibe to the hotel, a 15/20min walk to the Duomo and beyond to the Uffizi and Ponte Vecchio. Lots to see and do, walks, shopping, eating and drinking and the best gelato at Le Sorbetteria. The Joy hotel was clean accessible to everything you wanted to see as well as being 3 minutes from the train station, they offer you complimentary coffee, water and juices during the day on arrival as well as some sweet treats too. The rooms are modern well kept and bedrooms and beds tidied on a daily basis. Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel. It was clean and well thought out.the only concern is the area outside the hotel, which has many smokers and just people waiting for the bus... but it's not the hotels fault at all. Otherwise, was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

June, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at C-Hotels Joy. The staffs are very accommodating and ensured our stay was as pleasant as possible. Even tried to help us when we had questions about bus routes going out of Florence. We appreciate everything they’ve done for us during our stay. We liked that it’s conveniently by the train station, walking distance to shopping district, as well as restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.Good breakfest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Minna, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half block from Florence train station, super convenient! Staff are very friendly and helpful! The breakfast worths a five star rating! It offers a good variety of foods to choose from, and the decor and setting of breakfast lounge comfortable! Room is a bit small, but it is acceptable!
Stayed 2 nights in Aug 2024

6/10 Okay

Antoinette Erica

Travelled with partner
Liked: Cleanliness, staff & service
Room was decent except the air conditioner doesn’t work that well. That’s to be expected across Europe however, our hotel in Rome, Venice, Amsterdam and Paris had great AC systems. Florence was one of the hotter destinations so not having good AC was hard. The area is in an ok area but you’ll notice not so great characters around as it’s near the train station. It is easy to get to popular destinations such as the duoma. Just be mindful of scammers. You will know who they are in the area.
Stayed 2 nights in Aug 2024