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Four Seasons Hotel Firenze

5.0 star property
Luxury Florence hotel in Santissima Annunziata with 3 restaurants

Photo gallery for Four Seasons Hotel Firenze

Chapel
Exterior
View from property
Interior
Suite, 1 King Bed (Gallery)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
The current price is NZ$1,481
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
Borgo Pinti, 99, Florence, FI, 50121
  • Historic Centre of Florence
    ‪1 min walk‬
  • Gallery of the Academy of Florence
    ‪11 min walk‬
  • Basilica of Santa Croce
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Property amenity

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Courtyard or Street View)

Property amenity

Superior Room, 1 King Bed (Courtyard or Street View)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Property amenity

Standard Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Frescoed Executive Suite king bed

Frescoed Executive Suite king bed

Frescoed Executive Suite king bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Garden)

Suite, 1 King Bed (Garden)

Suite, 1 King Bed (Garden)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Duomo View)

Executive Suite, 1 King Bed (Duomo View)

Executive Suite, 1 King Bed (Duomo View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gallery)

Suite, 1 King Bed (Gallery)

Suite, 1 King Bed (Gallery)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Renaissance)

Room, 1 King Bed (Renaissance)

Room, 1 King Bed (Renaissance)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Property amenity

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Property amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

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4.8 out of 5, Exceptional, (247)
The price is NZ$1,390
for 1 room
includes taxes & fees
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About the area

Florence

A luxury stay in the heart of Florence awaits you at Four Seasons Hotel Firenze. Within steps you'll find Historic Centre of Florence and Gallery of the Academy of Florence within a 15-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and a poolside bar. .A relaxing day at The Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The fine-dining restaurant, Il Palagio, serves Italian cuisine and is open for breakfast, brunch and dinner. Atrium Bar is the hotel's own cocktail bar, serving drinks along with breakfast and brunch. Enjoy the gym, sauna and seasonal outdoor swimming pool as well as access to aerobics classes. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Plus you'll find laundry facilities, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Within a 15-minute walk of this 5-property class Santissima Annunziata hotel, attractions include Piazza del Duomo and Cathedral of Santa Maria del Fiore.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza del Duomo - 13 min walk
  • Cathedral of Santa Maria del Fiore - 14 min walk
  • Uffizi Gallery - 18 min walk
  • Piazza di Santa Maria Novella - 6 min drive

Getting around

  • San Marco University Tram Stop - 10 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 13 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪Piazza D'Azeglio - ‬5 min walk
  • ‪Atrium Bar - ‬1 min walk
  • ‪Don Fefè - ‬8 min walk
  • ‪Il Palagio - ‬1 min walk
  • ‪Caffetteria Pizzeria Bistrot Damiano - ‬6 min walk

About this property

Four Seasons Hotel Firenze

Luxury Florence hotel in Santissima Annunziata with 3 restaurants
Four Seasons Hotel Firenze offers its guests a full-service spa, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. A seasonal outdoor pool, spa services, and a library are also featured at the luxury Four Seasons Hotel Firenze. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Florence hotel.

  • 116 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Four Seasons Hotel Firenze offers 116 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Florence hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Spa has 10 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Uncovered parking on site (EUR 55 per night; includes in/out privileges)
  • Uncovered valet parking on site (EUR 55 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 45 to 55 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Al Fresco - Seasonal
  • Atrium Bar
  • Il Palagio
  • Magnolia - Seasonal

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 250 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 45 to 55 for adults and EUR 0 to 48 for children
  • Uncovered self-parking fee: EUR 55 per night (in/out privileges)
  • Valet parking fee: EUR 55 per night (in/out privileges)
  • Pet fee: EUR 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number IT048017A1MHNFH7U9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Firenze Four Seasons Hotel
Four Seasons Firenze
Four Seasons Firenze Florence
Four Seasons Hotel Firenze
Four Seasons Hotel Firenze Florence
4 Seasons Hotel Firenze
Florence Four Seasons
Florence Four Seasons
Four Seasons Firenze Florence
Four Seasons Hotel Firenze Hotel
Four Seasons Hotel Firenze Florence
Four Seasons Hotel Firenze Hotel Florence

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Firenze?

Four Seasons Hotel Firenze offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Firenze?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Firenze on 17 Feb 2025 start from NZ$1,451.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Firenze?

Yep, Four Seasons Hotel Firenze has an uncovered self car park with in/out privileges for EUR 55 per night.

Is there a spa on site at Four Seasons Hotel Firenze?

Yep, The Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Four Seasons Hotel Firenze have a pool?

Four Seasons Hotel Firenze has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to October.

What makes Four Seasons Hotel Firenze a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Four Seasons Hotel Firenze.

Is Four Seasons Hotel Firenze family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as children's slippers and free extra beds in the guestrooms, it's no surprise that Four Seasons Hotel Firenze is a hit with families.

Are there hot tubs in the rooms at Four Seasons Hotel Firenze?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Hotel Firenze serve breakfast?

Yeah, continental breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Seasons Hotel Firenze?

No, Four Seasons Hotel Firenze does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel Firenze?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Hotel Firenze?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Firenze?

Dogs are welcome at Four Seasons Hotel Firenze, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Four Seasons Hotel Firenze Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 231 out of 260 reviews
Rating 8 - Good. 21 out of 260 reviews
Rating 6 - Okay. 8 out of 260 reviews
Rating 4 - Poor. 0 out of 260 reviews
Rating 2 - Terrible. 0 out of 260 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful and romantic places we have ever stayed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacay
Impeccable as always. Nothing to be ever changed here. Unparalleled luxury of Palazzo with a park of its own in the heart of Florence.
Stayed 4 nights in Oct 2024

10/10 Excellent

Chloe, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for the perfect holiday. Everything was perfect, service, location, the room, and even the dining places. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Four seasons is consistently amazing everywhere in the world. Highly recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Maja

Stayed 3 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Ning

Stayed 1 night in Apr 2024

10/10 Excellent

Cristina

Stayed 2 nights in Apr 2024

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
Amazing stay, from start to finish service was amazing and the rooms were spacious and nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in the world - no question. Hotel property is magnificent - as is the staff, food and bar. The concierge was also incredible - not just getting tours and tables, but it’s clear that you are treated exceptionally well by the restaurants and tour guides.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens with wonderful sculptures are a special asset of this property!
Stayed 3 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsurprisingly, this hotel is magnificent and exceeded all of my expectations. The palazzo is stunning and the interiors are just what you'd want from a Renaissance palazzo. My room was a little paradise and I am so sad to leave. I stayed for a week and this hotel became a second home. The area is a short walk from the city centre but is far enough removed that it's quite tranquil. With the largest private garden in the city, it was a true oasis. The Atrium Bar and Il Palagio were a drink and food lover's dream. I sampled the tasting menu at Il Palagio and it was to die for. I waiters were brilliant. The sommelier offered the most delicious wine pairings. Highly recommend the vintage negroni for your aperitif. As you'd expect from the Four Seasons, the service was unparalleled. Everyone knew my name, what i liked to drink, coffee preferences, etc. I wanted to offer special thanks to Serena with in-room dining, as well as to Giovani and Emanuele with the breakfast service. You were all standouts and I'm so glad I got to know you a bit. The woman who did the turndown service was also a delight -- I'm sorry I don't know her name. I had a 75-minute massage with Francesca who worked miracles and the spa treatments are superb. Kristina at the spa reception was also wonderful--she gave me a lot of history about Florence and the story behind some of the Santa Maria Novella products. Much appreciated. Already planning my return. This is one of the best 4S properties in the world!

10/10 Excellent

Kashif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is one of the best in the hotel industry, makes you feel at home….. Definitely one of the Top 20 Hotel properties in the world!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2023

10/10 Excellent

Val, Lake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Suite and when got to the room, it was a normal side room with no separate sitting area. Suites always have oversized rooms or even more so a separate siting area. My room did not. A mentioned it to the hotel and upon check-out, the hotel comped me a very expensive bottle of wine I had with my dinner and free breakfast. I thought it was an extremely kind gesture which I didn’t expect. At best, the room is a Jr. Suite, but definitely not a Suite. Restaurant is Michelin 1 star, which was awesome. Overall, an extremely pleasant experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Nayalya

Stayed 2 nights in Jun 2023

10/10 Excellent

Jose, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Is a centric hotel, close to everything with historic importance, very friendly staff, authentic intención to help. The property was a house for the Medici family.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Staff & service, property conditions & facilities
The people who work at this hotel make it even more beautiful and inviting. My husband and I only stayed one night before heading to a wedding outside of the city and the staff at the front desk, concierge, and restaurant were incredibly accommodating and nice. Would recommend for anyone coming to Florence!
Stayed 1 night in May 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's astounding to have this large garden, almost always empty, in the middle of Florence.
Stayed 4 nights in Mar 2023

10/10 Excellent

Linyi

Stayed 2 nights in Jan 2023

10/10 Excellent

HASHIM

Stayed 4 nights in Jan 2023