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Hilton Florence Metropole Hotel

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Florence Metropole Hotel

Meeting facility
Lobby
Deluxe Room, 1 King Bed, City View | View from room
Indoor pool
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The price is NZ$228
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Via del Cavallaccio 36, Florence, FI, 50142
  • Historic Centre of Florence
    6 min drive
  • Cascine Park
    6 min drive
  • Visarno Arena
    10 min drive
  • Florence (FLR-Peretola)
    13 min drive

Room options

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Flat-screen TV

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Flat-screen TV

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Reception

Hilton Garden Inn Florence Novoli

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (789)
The price is NZ$244
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Garden Inn Florence Novoli

About the area

Florence

At Hilton Florence Metropole Hotel you'll be 4.4 km (2.7 mi) from Historic Centre of Florence and 2.5 km (1.6 mi) from Arno River. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Luci Della Citta, serves Italian cuisine and is open for lunch and dinner. 5382 square feet (500 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning full breakfast is available. There's also self parking, along with the convenience of train pick-up service. .Attractions within a 10-minute drive of this 4-property class Florence hotel include Pitti Palace and Piazza di Santa Maria Novella.

What's nearby

  • Historic Centre of Florence - 6 min drive
  • Pitti Palace - 7 min drive
  • Piazza di Santa Maria Novella - 8 min drive
  • Uffizi Gallery - 13 min drive
  • Ponte Vecchio - 15 min drive

Getting around

  • Porta al Prato Station - 6 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Peretola Airport (FLR) - 8 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Melody - ‬13 min walk
  • ‪Luci della Città - ‬1 min walk
  • ‪Rio Grande - ‬1 min walk
  • ‪Lounge Bar Piano Terra - ‬1 min walk

About this property

Hilton Florence Metropole Hotel

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Florence Metropole Hotel. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 15 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Florence Metropole Hotel offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Train station drop-off (surcharge)
  • Covered parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Weight limit: 75 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole
Hilton Florence Metropole Hotel Hotel
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel Hotel Florence

Frequently asked questions

What is the cancellation policy at Hilton Florence Metropole Hotel?

Hilton Florence Metropole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Florence Metropole Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Florence Metropole Hotel on 23 Dec 2024 start from NZ$202.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Florence Metropole Hotel?

Yep, Hilton Florence Metropole Hotel has a covered self car park for EUR 10.00 per day.

What makes Hilton Florence Metropole Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hilton Florence Metropole Hotel.

Is Hilton Florence Metropole Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Florence Metropole Hotel is a hit with families.

Does Hilton Florence Metropole Hotel serve breakfast?

Sure does, full breakfast is on offer daily.

Is there a free airport shuttle available at Hilton Florence Metropole Hotel?

No, Hilton Florence Metropole Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Florence Metropole Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Florence Metropole Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Hilton Florence Metropole Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 385 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JACOBO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2024

4/10 Poor

Branna, Leesville

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle to the airport which is 10 mins away but they have a shuttle to the train station. Ceiling was peeling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Giuseppe

Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Camtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024

10/10 Excellent

xiaojing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Mircea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks very old and is in renovation The internet does look very different and missleading never again there!
Stayed 1 night in Apr 2024

8/10 Good

kathleen

Stayed 1 night in Apr 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wish that our bathroom door wasn't see through but other than that the stay was good. Our Hilton hotel driver, Giovanni was very helpful. He definitely made the stay more convenient. He was very nice, and even helped us make a reservation to a restaurant, which ended up being one of the best restaurants we've been to so far during our trip. He made the experience enjoyable.
Stayed 3 nights in Mar 2024

6/10 Okay

Beverly, Lancaster

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Super far from everything. The hotel is extremely dated and under construction. Very inconvenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Karch

Stayed 1 night in Mar 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Richard

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First nigh was in a room with a foul dead rat odour. Thought some one or thing may have previously died in the room. Second night changed rooms and the a/c didnt work. Was like a sauna that night. Found out next morning that only heat or cold may be set for whole building. Its a very old building and rooms.
Stayed 2 nights in Nov 2023

8/10 Good

roger, São Paulo

Liked: Cleanliness, staff & service
lacking a bit of service to the room - frigobar never reserviced, cups and glasses left dirty
Stayed 4 nights in Oct 2023

6/10 Okay

gelsomino

Liked: Cleanliness, staff & service
Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great.
Stayed 1 night in Oct 2023

8/10 Good

Ronna

Travelled with group
Liked: Cleanliness, staff & service
The hotel staff was wonderful - from reception to concierge to cleaning staff. Hallway was very dirty upon exiting the elevator- all the way down to our hotel room. Doors and windows are thin so you hear everything outside and in the hallways .
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the executive lounge and the view. The staff was extremely helpful, especially Gessica.
Stayed 2 nights in Sep 2023

4/10 Poor

Erina

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff very friendly . The shuttle service very convenience. However the room needs some maintenance in the area where you plug the phone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023