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Hotel Donatello

3.0 star property
Hotel with free breakfast, steps from Historic Centre of Florence

Photo gallery for Hotel Donatello

Front of property
Single Room
Bar (on property)
Reception hall
Food court

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Room service
  • Pet-friendly
The current price is NZ$515
includes taxes & fees
26 Apr - 27 Apr

Explore the area

Map
Piazza Indipendenza 23, Florence, FI, 50129
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪13 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪21 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Blackout curtains
Bathrobes
Private bathroom
Deep-soaking bath
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Florence

Hotel Donatello puts you in the heart of Florence, steps from Historic Centre of Florence and within a 10-minute stroll of Central Market. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 3-property class San Lorenzo hotel, attractions include Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore.

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 13 min walk - 1.1 km
  • Cathedral of Santa Maria del Fiore - 14 min walk - 1.2 km
  • Piazza del Duomo - 14 min walk - 1.2 km
  • Uffizi Gallery - 7 min drive - 4.6 km

Getting around

  • Strozzi - Fallaci Tram Stop - 5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 11 min walk
  • Peretola Airport (FLR) - 21 min drive

Restaurants

  • ‪Ooo - ‬4 min walk
  • ‪IL Vegano - Firenze - ‬6 min walk
  • ‪Il Vegetariano - ‬4 min walk
  • ‪Kungfu Ramen 功夫拉面 - ‬3 min walk
  • ‪TSH Rooftop Bar - ‬4 min walk

About this property

Hotel Donatello

Hotel with free breakfast, steps from Historic Centre of Florence
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel Donatello. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Florence hotel is smoke free.

  • 59 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Donatello offers 59 air-conditioned accommodations with minibars and a hairdryer. This individually furnished accommodation includes desks. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Italian, Spanish

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Front of property

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 8 PM on request
  • Parking on site (EUR 30 per day)
  • Extended parking on site (EUR 30 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person
  • Airport shuttle fee per child: EUR 30
  • Self-parking fee: EUR 30 per day
  • Extended parking fee: EUR 30 per night
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number IT048017A1VF7L3QHT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Donatello Florence
Hotel Donatello
Hotel Donatello Florence
Hotel Donatello Hotel
Hotel Donatello Florence
Hotel Donatello Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Donatello?

Hotel Donatello offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Donatello?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Donatello on 26 Apr 2025 start from NZ$492.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Donatello?

Yep, Hotel Donatello has a self car park for EUR 30 per day. Additionally there is extended parking for EUR 30 per night. Onsite parking is limited.

Is Hotel Donatello family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Donatello is a hit with families.

Does Hotel Donatello serve breakfast?

You bet, complimentary buffet breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Donatello?

No, but there's an airport shuttle that runs from 9 AM - 8 PM on request for a fee.

What time are check-in & check-out at Hotel Donatello?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Donatello?

Cats and dogs are welcome at Hotel Donatello, with food and water bowls on offer.

Hotel Donatello Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 96 out of 451 reviews
Rating 8 - Good. 195 out of 451 reviews
Rating 6 - Okay. 95 out of 451 reviews
Rating 4 - Poor. 37 out of 451 reviews
Rating 2 - Terrible. 28 out of 451 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alvise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place, 12 minutes from the Cathedral of Santa Maria del Fiore.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Danielle

Travelled with family
Liked: Property conditions & facilities
The hotel rooms are serviceable. My favorite thing about them was how quiet they were - and the air conditioning worked great. It is very convenient to everything. My only downside is that is appears that showering in the evening means a lukewarm (at best) shower. The breakfasts were typical and the rooms were on the small side but still fine.
Stayed 2 nights in Jun 2024

4/10 Poor

Gerges

Disliked: Staff & service, amenities
Didn’t line the staff especially night staff
Stayed 2 nights in Nov 2023

2/10 Terrible

Alexis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is down right disgusting. We showed up excited because the pictures looked cute and it a good walking distance. The female front desk worker is rude, the sheets have blood stains on them after switching rooms and the worst part, is we found bed bugs. They refuse to refund us and are making us stay in their infested hotel. Do not come here. Pay the extra money and stay anywhere else.

6/10 Okay

Ylceli

Stayed 3 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family run hotel was beautiful and the staff/family is very welcoming and accommodating. All touristic places were in walking distance, restaurants near where very good. We had forgotten our wedding ring and they returned it to us and helped in finding it. All in all will go back again !
Stayed 2 nights in Sep 2023

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean and the staff was helpful. It is close enough to walk to the tourist areas but far enough away that it is really not that close. Close enough to train station for a quick walk or ride (with luggage). We did both and it took about 10-15 min either way. Close to Accademia Gallery. Park area in front was fine during the day but some homeless sleeping there at night. Room was spacious for 4 people and the view overlooked the park. Everything close enough that can be walked.
Stayed 2 nights in Jul 2023

10/10 Excellent

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. My room was quiet clean and comfortable.
Stayed 4 nights in Jun 2023

8/10 Good

FRANCISCO, CORAL SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and close to main important places
Stayed 2 nights in May 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service, friendly staff, helpful providing information. It's about 15 minute walk from main train station, keep in mind busy, narrrow sidewalks, can be a challenge if you have a lot of luggage. You can take public transportation across train station to take you close to the hotel, there is a bus station across the hotel. Breakfast was continental, sufficient to get you started for the day.
Stayed 1 night in Oct 2021

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel if you have a car

Excellent location , small difficulty in navigating to the hotel due to road works but Waze app was the solution. Due to covid breakfast has to be served by staff. Staff are all polite and helpful. Access to onsite parking is via very narrow driveway. There is a cheaper option for an on street parking with a hotel permit.
Stayed 2 nights in Aug 2021

8/10 Good

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location , Friendly Staff

Stayed 1 night in Feb 2021

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place!! :) Paul (front desk) was so nice and very helpful with the check-in. Location is great and within walking distance to the Dome, close to shopping and dining. It was a very nice hotel, excellent service and a great complimentary breakfast buffet. Easy access to public transportation that would take you anywhere in Florence.
Stayed 2 nights in Oct 2019

10/10 Excellent

Steve, Ephrata ,Pa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location Friendly staff Nice apartment substituted for original room at no extra charge
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Perfectly fine for 1 night. Simple and basic.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location with clean rooms and friendly staff. Walking distance to most of the sights of the city and access to the highways if you’re driving.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It isn’t as close to the station as advertised. The room is too small for two persons. There are very few plug points for charging devices. Wifi is not free and the signal is very poor. I had to use my cellular network for internet and that was very expensive. The room rates were exorbitant and definitely not value for money. Overall a terrible ey
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean, the staff is very good and very helpful to give information to the guests. 👍
Stayed 2 nights in Jun 2019

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities

Great location, smelly room

The location was perfect and the staff were very nice and welcoming. The only issue we had was that the room was very musty giving it a strange smell. The window is on the ceiling so we could not open it to air it out.
Stayed 2 nights in May 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine. No wifi available though
Stayed 2 nights in May 2019