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Hotel Ginori al DUOMO

4.0 star property
Family-friendly Florence hotel in San Lorenzo with bars
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ginori al DUOMO

Outdoor spa tub
Seasonal outdoor pool
Tasting room
Executive Double Room, Pool Access
Tasting room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available
  • Room service
The price is NZ$164
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
Via dei Ginori, 22/24/26, Florence, FI, 50129
  • Historic Centre of Florence
    1 min walk
  • La Ménagère
    1 min walk
  • Unità Tram Stop
    6 min walk
  • Florence (FLR-Peretola)
    27 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Economy Double Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access

Deluxe Room, Pool Access

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms, Balcony (10 people)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 3 Bedrooms, Balcony (10 people)

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 80 sq m
  • Sleeps 10
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (7 people)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 2 Bedrooms (7 people)

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 55 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Triple Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Quadruple Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Single Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double or Twin Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 14 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Florence

A family-friendly stay in Florence awaits you at Hotel Ginori al DUOMO. Within steps you'll find Historic Centre of Florence and Cathedral of Santa Maria del Fiore within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include deep-tissue massages and facials. The bistro, Cantina Ginori al duomo, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the Turkish bath/hammam, sauna and seasonal outdoor swimming pool. A meeting room, a 24-hour business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class San Lorenzo hotel include Piazza del Duomo and Piazza della Signoria.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Cathedral of Santa Maria del Fiore - 6 min walk
  • Piazza del Duomo - 6 min walk
  • Piazza di Santa Maria Novella - 9 min walk
  • Ponte Vecchio - 11 min walk

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Peretola Airport (FLR) - 27 min drive

Restaurants

  • ‪La Ménagère - ‬1 min walk
  • ‪Twist Bistrot - ‬4 min walk
  • ‪My Sugar - ‬2 min walk
  • ‪Simbiosi Coffee - ‬1 min walk
  • ‪Sandwichic - ‬1 min walk

About this property

Hotel Ginori al DUOMO

Family-friendly Florence hotel in San Lorenzo with bars
Hotel Ginori al DUOMO offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, a meeting room, and limo/town car service are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Hotel Ginori al DUOMO. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Florence hotel.

  • 1 building
  • 25 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1800
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Ginori al DUOMO offers 25 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with digital channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 40 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cantina Ginori al duomo

Things to do

  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • First-run films
  • Netflix
  • Pay films
  • Smart speaker
  • Streaming services
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Valet parking fee: EUR 40 per night
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per day
  • Facilities fee: EUR 20 per person, per night and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ginori al Duomo
Ginori al Duomo Florence
Hotel Ginori al Duomo
Hotel Ginori al Duomo Florence
Hotel Ginori al DUOMO Hotel
Hotel Ginori al DUOMO Florence
Hotel Ginori al DUOMO Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Ginori al DUOMO?

Hotel Ginori al DUOMO offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ginori al DUOMO?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Ginori al DUOMO on 9 Jan 2025 start from NZ$138.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ginori al DUOMO?

Yep, Hotel Ginori al DUOMO has valet parking for EUR 40 per night. Onsite parking is limited.

Is there a spa on site at Hotel Ginori al DUOMO?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

Does Hotel Ginori al DUOMO have a pool?

Hotel Ginori al DUOMO has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to September.

What makes Hotel Ginori al DUOMO a romantic place to stay?

Couples spa treatments and wine-tasting room, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Ginori al DUOMO.

Is Hotel Ginori al DUOMO family-friendly?

You bet! With amenities such as babysitting services and free food shopping service, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Ginori al DUOMO is a hit with families.

Does Hotel Ginori al DUOMO serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Ginori al DUOMO?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Ginori al DUOMO?

Yep, they've got a poolside bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ginori al DUOMO?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Ginori al DUOMO?

No, pets are not allowed.

Hotel Ginori al DUOMO Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 294 reviews" "
Rating 8 - Good. 110 out of 294 reviews" "
Rating 6 - Okay. 65 out of 294 reviews" "
Rating 4 - Poor. 20 out of 294 reviews" "
Rating 2 - Terrible. 10 out of 294 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Good breakfast buffet. Initially we were given a room in a separate building, but staff was very accommodating changing our room into the hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in the perfect place, close to the train station and attractions. Loads of restaurants near the hotel and perfect location. Would definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Nuria

Liked: Amenities
The staff is good, except for one person in the reception. The condition of the hotel is not so good. No elevator and the bathroom in my room, was extremely small!
Stayed 3 nights in Feb 2024

8/10 Good

Steve

Stayed 2 nights in Jul 2023

2/10 Terrible

GLADYS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The garden is pleasant to sit in, and the location is convenient.
Stayed 2 nights in May 2023

6/10 Okay

Donato

Travelled with partner
Liked: Cleanliness, staff & service
To many stairs there is no elevator
Stayed 3 nights in Feb 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It had been renovated since my last stay and was brighter and cleaner. Staff was excellent and the included breakfast was bountiful. Easy to walk to any of the sites of Florence.
Stayed 3 nights in Sep 2022

2/10 Terrible

Kenneth

Stayed 1 night in Jul 2022

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very kind, helpful and friendly. We felt very safe and taken care of. The hotel has a lovely ambience and was very quiet.
Stayed 6 nights in May 2022

6/10 Okay

Nang Su Lwin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We were expecting a hotel room based off of the booking of a standard room, however we were given keys to a next door building which seemed to be an apartment. We were given access to a bedroom, kitchen, rooftop, bathroom, and living room but had to share access to an entry way with another resident. It was quite strange and other than the bathroom not being the most up to date amenity it was still pleasant to live in and more space than expected. However! There is a very loud pump that pulls water up to the 4th floor every single time you open a tap, flush the toilet, or shower. It also turns on when the other resident is using their water which was quite disruptive especially in the early morning and late at night. The desk staff during check in could also be more helpful, transparent about booking, and more hospitable.
Stayed 3 nights in Mar 2022

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great second stay!
This was our second stay at Hotel Ginori al Duomo and it was just as great as the first. It’s so centrally located and the staff is so nice and helpful
Stayed 4 nights in Sep 2021

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this cute hotel! Super close to the Duomo, lots of restaurants, and shops. The staff was super friendly and helpful. The room is small but felt it was sufficient for what we needed. It’s obvious they work to clean the rooms and bathrooms. Unfortunately, you can tell there are small amounts of mold around the corners of shower and they’ve tried to fix it. Overall, that’s was a great place to stay and if you aren’t allergic to mold definitely recommend. We would love to stay here again!
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and felt like home. Alessandro was awesome and made sure my stay was perfect. Short walk to the city center. Great full breakfast buffet.
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hugely misleading room advertisement
I was put in a room that looked nothing like the pictures on hotels.com and which was in a separate building five minutes away from the main hotel building. The room was in a residential building with no reception and no amenities. The room also had a very unsafe stairs to reach the bed, which was not shown in any of the pictures. I reached out to hotels.com asking them to review what seemed to be a mix up and was told th reception would relocate me to the correct room. The hotel reception insisted I was in the right room despite me showing them my booking confirmation and pictures which look nothing like the hotel I booked and refused to move me. I complained again to hotels.com and was asked what I was hoping to 'get' from my complaint. A very odd comment. Overall the service from both the hotel and hotels.com was really disappointing and the fact that the room/building I was put in was nowhere on the booking advertisement is hugely misleading.
Stayed 5 nights in Oct 2020

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Emilie

Liked: Staff & service, room comfort
Good location
Good location and spacious rooms (dtayes in double room). Staff nice and helpful. Pool is in need of cleaning, it has moss growing in it.
Stayed 1 night in Jul 2020

10/10 Excellent

C K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Harvey, Maine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Great friendly staff. Less than 10 minute walk to Central Market, Florence Cathedral and shopping as restaurants.
Stayed 2 nights in Feb 2020

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, friendly and helpful staff and many spoke English, and fabulous location.
Stayed 3 nights in Jan 2020

2/10 Terrible

Sandri

Disliked: Staff & service
AVOID at all cost
We received the wrong room and not what was booked. The reception and staff are deceptive and always have stories that does not make sense. There were other tricks. The aircon remote was removed from our room while we were out one evening.It was an obvious, distressing and devious way to prevent our using it. Breakfast was horrible. The promised English language news channel was unavailable and we were first told a batch of contradictory and illogical stories about why this was so, then later offered a card for 20 or 30 Euros to provide one.The manager was also not pleasant to deal with. I must mention that the rest of the staff was helpful and friendly. While the hotel is in a convenient location, it is to be avoided if you want to have the pleasant and comfortable holiday in Florence that you have paid for and looked forward to. We have stayed at many 4 star hotels in Italy in the past, and have never encountered this kind of issue or attitude, or the many other issues that came up throughout our stay. We were told that as it had been booked in June, and prices had gone up since then, the room could not be kept for us in October when prices were higher. Which makes no sense on any level at all.
Stayed 14 nights in Oct 2019

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Chelsea

Liked: Cleanliness
Subpar, low value
I was placed in a room on the first floor, which shared a wall with the breakfast dining area. To get to my door you had to walk through the buffet area. Basically I was awoken early every morning my loud guests, loud silverware, dishwashing, etc. it was very annoying. At the end of my stay, I was asked about my experience and I informed them about this. The front desk said they knew there were loud people and told them to be quiet but it’s unfortunate they didn’t. That was the end of it, they knew I was upset and didn’t do anything to try to make up for it. That was not acceptable to me. Other than that the room was nice and clean. But I would definitely not stay here again.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Location was great. The pool was nice after a hot afternoon walking around. The staff was very helpful.
Stayed 1 night in Sep 2019