6/10 Okay
Robert, Huntsville
Travelled with family
3 Aug 2024
Liked: Staff & service
Disliked: Amenities
5-star rating for the staff that goes above and beyond to make you feel welcome. Convenient location, just a couple of minutes walk to the main attractions. Beautiful garden and closed paid parking. Great rooftop view. The hotel itself needs immediate renovation. The smell of mold in our room got me sick after two nights and to help the air conditioning system is so old that the room never got the temperature down. When we arrived at the room, room was not very clean and it had hairs from the previous guests in the bathroom and on the furniture at the feet of the bed. Mattresses are already losing consistency probably because they are too old. It is a family owned hotel and therefore I will be more lenient on these facts than I normally am and hopefully they will make me the necessary renovations for us to come back again.
Robert
Stayed 2 nights in Jul 2024