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Hotel Centrale

4.0 star property
Family-friendly Florence hotel in Duomo with free breakfast

Photo gallery for Hotel Centrale

Junior Suite
Free daily full breakfast
Lobby sitting area
Lobby sitting area
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry
The current price is NZ$312
includes taxes & fees
4 Mar - 5 Mar

Explore the area

Map
Via dei Conti 3, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza della Repubblica
    ‪4 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪4 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Double Room Single Use

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, City View

Double Room, 1 Double Bed, City View

Double Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hotel De La Ville

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is NZ$526
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel De La Ville

About the area

Florence

A family-friendly stay in the heart of Florence awaits you at Hotel Centrale. Within steps you'll find Historic Centre of Florence and Piazza di Santa Maria Novella within a short 5-minute stroll. Highlights at this hotel include free daily breakfast, a bar/lounge and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a free manager's reception, a 24-hour business centre and a coffee shop/cafe. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a short walk walk of this 4-property class Duomo hotel include Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • Piazza di Santa Maria Novella - 4 min walk
  • Piazza del Duomo - 5 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 7 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Scudieri - ‬2 min walk
  • ‪J.J Cathedral Pub - ‬4 min walk
  • ‪Ristorante Lorenzo dè Medici - ‬2 min walk
  • ‪Il Grande Nuti - ‬5 min walk
  • ‪Ristorante Konnubio - ‬2 min walk

About this property

Hotel Centrale

Family-friendly Florence hotel in Duomo with free breakfast
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, a meeting room, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Centrale. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1800
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • Bar or lounge
Hotel Centrale offers 35 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 38 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Golf clubs/equipment
  • Library
  • Optional golf privileges
  • Piano
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Nearby parking fee: EUR 38 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Florence
Centrale Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Centrale Florence
Relais Centrale
Hotel Centrale Hotel
Hotel Centrale Florence
Hotel Centrale Hotel Florence
Relais Hotel Centrale Residenza D 'Epoca

Frequently asked questions

What is the cancellation policy at Hotel Centrale?

Hotel Centrale offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Centrale?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Centrale on 4 Mar 2025 start from NZ$286.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Centrale?

Yep, Hotel Centrale has valet parking with in/out privileges for EUR 38 per day. Onsite parking is limited.

What makes Hotel Centrale a romantic place to stay?

Couples dining and a champagne service, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Centrale.

Is Hotel Centrale family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as childcare services in the guestrooms, it's no surprise that Hotel Centrale is a hit with families.

Does Hotel Centrale serve breakfast?

You bet, our travelers give top marks to the free full brekkie here! Offered daily between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Centrale?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel Centrale?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Centrale?

Cats and dogs are welcome at Hotel Centrale, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Hotel Centrale?

There is a golf course next to Hotel Centrale.

Hotel Centrale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, walking from train station, few minutes you are at Duomo, Lorenzo and easy to take buses everywhere. The breakfast was incredible. Mostly, so quiet, the windows are really sound proof. My husband is a light sleeper and hard of walking, they have a small elevator too. I highly recommended for anyone.
Stayed 5 nights in Nov 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Stayed 5 nights in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Nicolette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, with lovely breakfast. It was in a good location, nice and close to landmarks and dining options. Despite new blockout curtains, the floodlight on the alley outside our room did invade, and it was noisy at night. Despite this, we slept pretty well.
Stayed 3 nights in Oct 2024

6/10 Okay

Edward, Laveen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The front desk staff never greeted you when you came into the lobby. Especially if you weren’t checking in. This is a hotel that lack passion and vision. You’d never choose this for service or great rooms. Location or price possibly
Stayed 5 nights in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained. The room was a good size with a large bathroom. It was HOT though. We had the air conditioner turned as far down as it would go and it still didn’t cool down. It was much cooler outside than in the building. The breakfast was good. The staff in all areas were really friendly and helpful. It was a great location near the main square. We would definitely stay here again but maybe with a fan!
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Russell

Stayed 2 nights in Jun 2024

8/10 Good

Niraj, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - Centrally located perfect for 2-3days trip with good breakfast, room service, and friendly staffs.
Stayed 3 nights in Oct 2024

6/10 Okay

Rob

Travelled with partner
Liked: Staff & service
The room appeared to be newly renovated. It was nice especially the bathroom. The central air conditioning system was the issue during my stay. It was not running most times of the day and it made the room very hot and stuffy. I addressed this with front desk and all they said was they will restart the AC in my room to no avail.
Stayed 4 nights in Oct 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel with a helpful staff. Delicious continental breakfast buffet and ability to order eggs and such off the kitchen menu. Location was super… close to train station and the Duomo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2024

10/10 Excellent

Perry

Stayed 2 nights in Sep 2024

8/10 Good

CATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small unit- to be expected but not good use of space.
Stayed 3 nights in Sep 2024

10/10 Excellent

aelaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area. Center and close to main attractions, restaurants, shops, etc... And yet tucked in a quiet road we didn’t hear anything. It’s like a minute walk to the duomo and enjoyed the area very much. Someone played music every day we were on the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Howard

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and central location perfect for a short stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were unique! Beds comfortable! Breakfast wonderful! Hotel staff very helpful!
Stayed 4 nights in Aug 2024

4/10 Poor

Linda

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
DISAPPOINTING CUSTOMER SERVICE
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
Stayed 1 night in Sep 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando, chino hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. It had a great breakfast every morning. Great location to everything.
Stayed 6 nights in Aug 2024

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our room it was just perfect. We will definitely stay here again as we always do and will definitely recommend to other
Stayed 2 nights in Aug 2024