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The FRAME Hotel

4.0 star property
Family-friendly Florence hotel in Duomo with a 24-hour front desk

Photo gallery for The FRAME Hotel

Suite, Terrace | View from room
Minibar, in-room safe, desk, blackout curtains
Queen Deluxe
Front of property
Daily buffet breakfast (EUR 15 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • Laundry
  • Air conditioning
The current price is NZ$318
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
Via Panzani 2, Duomo, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza della Repubblica
    ‪4 min walk‬
  • Basilica of Santa Maria Novella
    ‪4 min walk‬
  • Florence (FLR-Peretola)
    ‪24 min drive‬

Room options

View all photos for Economy Room, 1 Large Single Bed

Economy Room, 1 Large Single Bed

Economy Room, 1 Large Single Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Queen Deluxe

Queen Deluxe

Queen Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for SUITE GIOCONDA

SUITE GIOCONDA

SUITE GIOCONDA

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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  • Restaurant
  • Air conditioning
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4.8 out of 5, Exceptional, (653)
The price is NZ$434
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About the area

Florence

A family-friendly stay in the heart of Florence awaits you at The FRAME Hotel. Within steps you'll find Historic Centre of Florence and Piazza di Santa Maria Novella within a short 5-minute stroll. Highlights at this Tuscan hotel include in-room free WiFi and Smart TVs. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a short walk walk of this 4-property class Duomo hotel include Basilica of Santa Maria Novella and Cathedral of Santa Maria del Fiore.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 4 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • Piazza del Duomo - 6 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Peretola Airport (FLR) - 24 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬2 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪Banki Ramen - ‬2 min walk
  • ‪Ristorante Konnubio - ‬3 min walk
  • ‪La Boulangerie Del Rifrullo SRL - ‬1 min walk

About this property

The FRAME Hotel

Family-friendly Florence hotel in Duomo with a 24-hour front desk
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The FRAME Hotel.

This 4-star Florence hotel is smoke free.

  • 24 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
The FRAME Hotel offers 24 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (74 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number IT048017A19ICEWVFV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

Frequently asked questions

What is the cancellation policy at The FRAME Hotel?

The FRAME Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The FRAME Hotel?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at The FRAME Hotel on 27 Feb 2025 start from NZ$292.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The FRAME Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services in the guestrooms, it's no surprise that The FRAME Hotel is a hit with families.

Does The FRAME Hotel serve breakfast?

You bet, buffet breakfast is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The FRAME Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The FRAME Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The FRAME Hotel?

Cats and dogs are welcome at The FRAME Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The FRAME Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 403 out of 495 reviews
Rating 8 - Good. 68 out of 495 reviews
Rating 6 - Okay. 13 out of 495 reviews
Rating 4 - Poor. 8 out of 495 reviews
Rating 2 - Terrible. 3 out of 495 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was the best and was very welcoming and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Service was excellent. Location perfect. Highly recommend.
Stayed 5 nights in Nov 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with exceptional customer service and hospitality. Great location for exploring Florence and all members of the team made us feel so welcome and were available for any queries/requests we had. I'd visit Florence again, just to stay here. Building is full of character and breakfast here, was a great way to start the day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Special Occasion Made Even More Special
The FRAME surpassed our expectations! The property was very well located, beautiful, and the service and attention to detail were impeccable. We were staying as part of our wedding festivities, and they went above and beyond to make our stay special. We arrived and stored our luggage with ease. When we came back to check in, our bags were already in our room (which was a huge help), and we arrived to rose petals on our big and comfortable bed! Immediately after we got in, a complimentary bottle of champagne was delivered to our room. I'm so happy this is the property I chose. We had some other wedding guests and my grandparents also stay on my recommendation, and everyone was so pleased and impressed. When we return to Florence, we will definitely come back to The FRAME!
Stayed 1 night in Oct 2024

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, amenities
They have some kind of high tech lighting system in the room that was glitchy. They worked on it for about 2 hrs after we checked in. Finally got the lights to come on by changing out a switch box the next morning. Only had 1 light the first night that we could get on. The bathroom light. After the switch was changed out, there were still some lights that did not come on. The staff was friendly, and tried to help, but the hotel was full up, and they had no other rooms available. I’ve never been in such a small elevator. Opted to take the stairs. Thankfully I was only on the 2nd floor.
Stayed 2 nights in Oct 2024

8/10 Good

John, Lake Zurich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little tight but everything went good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern lovely decor and wonderful overall design, the stolen Mona Lisa was found here! Excellent responsive and helpful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly, helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Rooms need a paint job… this could be a 4 star with a little love
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly place, close to all. Great staff
They work with a garage that is close and safe. 3 minute walk. Check in was easy and friendly. Room was clean and spacious. We had a little living room, as well as a nice sized bedroom with a comfortable bed, nice window, it was quiet. We had breakfast included and it was lovely. There’s a beautiful breakfast nook with lots of options for seating and lots of choices for breakfast-you will not be disappointed. Staff was super helpful friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

MOISES

Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so cute! Clean, friendly staff, great rooms, super great location - loved everything about it!
Stayed 7 nights in Sep 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location - Clean - Very Small Room
Our room was VERY small but the location was great and it was clean. It was perfect for a stay in the middle of downtown Florence when you are not planning to spend much time in the room. The staff were great, especially Alex.
Stayed 3 nights in Sep 2024

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
This very charming boutique property is within walking distance of all the main attractions in Florence. The fact that Mona Lisa's stolen painting was recovered from the property adds to the appeal. The property is well-appointed and has sophisticated rooms. However, it lacks other amenities that you would expect from a hotel of this caliber. The charm of the city, many F&B choices, and other amenities within the city more than compensate for what the hotel lacks.
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Liuska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Alex and Margarita were amazing and very attentive
Stayed 4 nights in Sep 2024

10/10 Excellent

Allan, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! Walking distance from all the important places
Stayed 2 nights in Sep 2024

6/10 Okay

Hanieh

Stayed 2 nights in Sep 2024

10/10 Excellent

Neha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. They really cared about the guests. Had umbrellas for a rainy day. Very clean. Safe. A a perfect location. 10 mins from the train station. Couple mins to the Duomo and a lot of good restaurants within 10 mins walk. Highly recommended
Stayed 7 nights in Aug 2024

10/10 Excellent

pascal

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Stayed 3 nights in Aug 2024

10/10 Excellent

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to train station and city center. Very well decorated and appointed. Great breakfast! Would definitely stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

laura, Langotn Green

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our short stay at the frame. Staff were helpful and attentive and the location is very convenient. Our room had everything we needed. The parking garage is just a short walk from the hotel- be warned it is down a few very narrow streets! We were very grateful of the luggage storage so we could explore all of our second day. We would return
Stayed 1 night in Aug 2024