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The FRAME Hotel

4.0 star property
Family-friendly Florence hotel in Duomo with a 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The FRAME Hotel

Suite, Terrace | View from room
Front of property
Deluxe Room
Suite, Terrace | Jetted tub
Daily buffet breakfast (EUR 15 per person)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
The price is NZ$310
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
Via Panzani 2, Duomo, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Piazza della Repubblica
    4 min walk
  • Basilica of Santa Maria Novella
    4 min walk
  • Florence (FLR-Peretola)
    24 min drive

Room options

View all photos for Economy Room, 1 Large Single Bed

Economy Room, 1 Large Single Bed

Economy Room, 1 Large Single Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Bathrobes
Bidet
Rainfall showerhead
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Bathrobes
Bidet
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Queen Deluxe

Queen Deluxe

Queen Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Bathrobes
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Rainfall showerhead
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Bathrobes
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for SUITE GIOCONDA

SUITE GIOCONDA

SUITE GIOCONDA

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Bathrobes
Bidet
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Florence

A family-friendly stay in the heart of Florence awaits you at The FRAME Hotel. Within steps you'll find Historic Centre of Florence and Basilica of Santa Maria Novella within a short 5-minute stroll. Highlights at this Tuscan hotel include in-room free WiFi and Smart TVs. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a short walk walk of this 4-property class Duomo hotel include Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 4 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • Ponte Vecchio - 9 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Peretola Airport (FLR) - 24 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬2 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪Banki Ramen - ‬2 min walk
  • ‪Ristorante Konnubio - ‬3 min walk
  • ‪La Boulangerie Del Rifrullo SRL - ‬1 min walk

About this property

The FRAME Hotel

Family-friendly Florence hotel in Duomo with a 24-hour front desk
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The FRAME Hotel.

This 4-star Florence hotel is smoke free.

  • 24 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
The FRAME Hotel offers 24 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (74 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

Frequently asked questions

What is the cancellation policy at The FRAME Hotel?

The FRAME Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The FRAME Hotel?

As of 13 Nov 2024, prices found for a 1-night stay for 2 adults at The FRAME Hotel on 4 Dec 2024 start from NZ$309.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The FRAME Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services in the guestrooms, it's no surprise that The FRAME Hotel is a hit with families.

Does The FRAME Hotel serve breakfast?

You bet, buffet breakfast is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The FRAME Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The FRAME Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The FRAME Hotel?

Cats and dogs are welcome at The FRAME Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The FRAME Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 381 out of 471 reviews" "
Rating 8 - Good. 66 out of 471 reviews" "
Rating 6 - Okay. 13 out of 471 reviews" "
Rating 4 - Poor. 8 out of 471 reviews" "
Rating 2 - Terrible. 3 out of 471 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you like to be close to the most important things in the city. Few minute walking distance to every major important places like the duomo, Ferragamo store and museum, Ponte Vecchio, piazza della Sgnoria. Santa Maria Novella and so many other beautiful places. Almost forgot the train station five minutes walking distance and many great restaurants. The staff really great, Margherita a very friendly woman that make sure that you had a great breakfast before going out in to thot day. Thanks for your kindness and thanks to the all staff that made our experience unforgettable. Alla prossima volta.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to be in. My kid likes the loft room very much.
Stayed 1 night in Aug 2024

10/10 Excellent

Brando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ulisses

Travelled with family and small children
Liked: Cleanliness
It was such a pleasant stay! My family was welcomed and the hotel looked modern and it was close to the town center. Great access to the train station and all the main attractions.
Stayed 2 nights in Jul 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mona Lisa Revival
The Frame is a superb, unique boutique hotel. Rooms are beautifully appointed. The Mona Lisa is the theme - ask for the hotel’s story. Rooms are extremely clean and had everything you could need. Shower was slightly small, but typical for Europe. Location is perfect to all sites and very accessible. Lots of great shops, cafes, restaurants near by. Overall, conceirge team was very helpful. Just some confusion if breakfast was included, if wine bar was “complimentary”, and if we had paid city taxes already. I included this in review, because we felt that the language barrier made it unclear and we received different answers depending which staff member we asked. In any case, we loved this hotel. Would definitely stay again. Maybe a little more training for front desk staff on consistency if booking is third party. Again, hotel is wonderful in every other way though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Boutique hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Friendly and helpful staff. Wonderful location
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lydia

Stayed 2 nights in Jul 2024

10/10 Excellent

Dipan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great room
Stayed 1 night in Jul 2024

8/10 Good

Farbod

Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Liked: Cleanliness
excellent location and extremely convenient for both the main train station and the Duomo but the room was very tiny and no frills. We had trouble getting the air as cold as we wanted. Elevator was tiny. I don’t regret the stay because the location was prime but it didn’t feel like a 4 star hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay. Room was super clean and updated. Loved everything about this place. Close to everything and is the center of everything you can need or want to do in Florence. One of the best experiences in Florence and will be coming back for sure! Highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Amenities, property conditions & facilities
We had a lovely stay. Very friendly staff, comfortable and clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shefali

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front reception Danial was amazing. He was welcoming and was very attentive. I will be coming back just because of Danial and the female that was with them. The staff was very helpful at breakfast and made sure we had evertthing.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Stayed 1 night in Jul 2024

10/10 Excellent

Jared, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice property. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Stayed 5 nights in Jun 2024

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Lisa

Stayed 1 night in Jun 2024

10/10 Excellent

Veeradech

Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Frame Hotel May 13 to 20, 2024. From the moment we arrived we felt welcome. The check-in experience was friendly and informative. Our room was beautifully appointed. The bathroom had a spacious shower with all of the amenities. Breakfast plentiful, fresh and friendly service. The hotel was immaculate and quiet. Staff provided excellent recommendations for dinners and activities. We loved it!
Stayed 7 nights in May 2024

10/10 Excellent

Vasileios

Stayed 4 nights in Jun 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from hotel staff and room was comfortable and clean - the soundproof windows were awesome. The only suggestion would be to have hot items for the breakfast. Every morning the scrambled eggs were cold. Hardly any fruit cut up on a tray. We ate toast and jam every day but paid for much more.
Stayed 3 nights in Jun 2024