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Albergo Terme San Lorenzo

4.0 star property
Hotel in Forio with 4 outdoor pools and 2 indoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Albergo Terme San Lorenzo

2 indoor pools, 4 outdoor pools, open 8:00 AM to 7:00 PM, pool loungers
Front of property
Reception
Comfort Double Room, Balcony, Sea View
Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Pool
  • Room service
  • Spa
The price is NZ$288
includes taxes & fees
27 Dec - 28 Dec

Explore the area

Map
Strada Statale 2370 - KM 23800, Forio, NA, 80075
  • Negombo Thermal Park
    5 min walk
  • San Montano Beach
    8 min walk
  • Bay of San Montano
    9 min walk
  • Naples (NAP-Naples Intl.)
    153 min drive

Room options

View all photos for Comfort Double Room, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Comfort Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Terrace, Sea View

Superior Double Room, Terrace, Sea View

Superior Double Room, Terrace, Sea View

Highlights

Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
Eco-friendly cleaning supplies
Minibar
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, free WiFi

Classic Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
Eco-friendly cleaning supplies
Minibar
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Classic Room

Minibar, in-room safe, desk, free WiFi

Triple Classic Room

Highlights

Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
Eco-friendly cleaning supplies
Minibar
Satellite channels
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Comfort Room

Minibar, in-room safe, desk, free WiFi

Triple Comfort Room

Highlights

Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bidet
Eco-friendly cleaning supplies
Minibar
Satellite channels
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Front of property

Sorriso Thermae Resort & Spa

Pool
Hot tub
Breakfast included
Spa
3.8 out of 5, Good, (167)
The price is NZ$241
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sorriso Thermae Resort & Spa

About the area

Forio

At Albergo Terme San Lorenzo you'll be within a short 5-minute stroll of Negombo Thermal Park and Museum Villa Arbusto. Highlights at this hotel include 4 outdoor swimming pools, 2 indoor swimming pools and a full-service spa. .A day of pampering at Antiche Stufe San Lorenzo can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the hot springs/mineral springs and mud bath. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the Turkish bath/hammam, seasonal outdoor swimming pool and pool loungers as well as access to hot springs. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Forio hotel, you'll be 6.5 km (4 mi) from Ischia Port.

What's nearby

  • Negombo Thermal Park - 5 min walk
  • Mortella Gardens - 14 min walk
  • Port of Forio - 3 min drive
  • Poseidon Thermal Gardens - 7 min drive
  • Ischia Port - 9 min drive

Restaurants

  • ‪Bar Il Triangolo - ‬10 min walk
  • ‪Il Grottone - ‬9 min walk
  • ‪Ristorante ò Pignattello - ‬6 min walk
  • ‪Trattoria Casa Colonica al Negombo - ‬9 min walk
  • ‪Ristorante Il Califfo - ‬3 min walk

About this property

Albergo Terme San Lorenzo

Hotel in Forio with 4 outdoor pools and 2 indoor pools
Albergo Terme San Lorenzo offers its guests a full-service spa, hot springs, 4 outdoor swimming pools, and 2 indoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a library are also featured at Albergo Terme San Lorenzo. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Forio hotel is smoke free.

  • 77 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Albergo Terme San Lorenzo offers 77 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. This Forio hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Antiche Stufe San Lorenzo has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs open between 8:00 AM and 7:00 PM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 4 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Hot spring
  • Library

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 7:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 2 November and 21 December.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT063031A19SOO5T78

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 05 March and close on 06 January.
  • Pool access available from 8:00 AM to 7:00 PM
  • Hot springs access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Albergo Terme San Lorenzo
Albergo Terme Lorenzo cco Ame
Albergo Terme San Lorenzo Hotel Lacco Ameno
Albergo Terme San Lorenzo Lacco Ameno
Albergo Terme San Lorenzo Hotel Forio d'Ischia
Albergo Terme San Lorenzo Hotel
Albergo Terme San Lorenzo Forio d'Ischia
Hotel Albergo Terme San Lorenzo Forio d'Ischia
Forio d'Ischia Albergo Terme San Lorenzo Hotel
Hotel Albergo Terme San Lorenzo
Albergo Terme San Lorenzo
Albergo Terme Lorenzo Forio
Albergo Terme San Lorenzo Hotel
Albergo Terme San Lorenzo Forio
Albergo Terme San Lorenzo Hotel Forio

Frequently asked questions

What is the cancellation policy at Albergo Terme San Lorenzo?

Albergo Terme San Lorenzo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Albergo Terme San Lorenzo?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Albergo Terme San Lorenzo on 27 Dec 2024 start from NZ$282.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Albergo Terme San Lorenzo?

Yep, Albergo Terme San Lorenzo has a free self car park.

Are there any beaches close to Albergo Terme San Lorenzo?

Yep, Albergo Terme San Lorenzo is a short 8-minute walk from San Montano Beach. Fun beach activities include snorkelling.

Is there a spa on site at Albergo Terme San Lorenzo?

Yep, Antiche Stufe San Lorenzo is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Albergo Terme San Lorenzo have a pool?

Albergo Terme San Lorenzo has 4 outdoor swimming pools and 2 indoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM (Seasonal outdoor pool open from March 05 to January 06).

What luxury perks are available at Albergo Terme San Lorenzo?

Albergo Terme San Lorenzo features 4 outdoor pools, 2 indoor pools and a full-service spa.

Does Albergo Terme San Lorenzo serve breakfast?

You bet, buffet breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Albergo Terme San Lorenzo?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Albergo Terme San Lorenzo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Albergo Terme San Lorenzo?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Albergo Terme San Lorenzo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've picked this hotel because it is literally 10min walk to Negombo and it has several pools with warm sea water & thermal water. We've booked a Seaview room which had a truly amazing view and at that moment it was all I needed to rest my mind. The room itself isn't very big, but enough to accommodate two people. The shower room is pretty big, tiles slightly cracked in some places, shower isn't the most modern one, but does its job well. We didn't have any troubles with pressure or lack of hot water during our stay. I think the biggest inconvenience was that AC in the room didn't work properly, it didn't change the temperature to lower. It was very hot in the night, so we slept like in a sauna and woke up with headache every day. Opening a balcony is not a great idea, because mosquitoes are vicious, and anyway it was about 35 degrees at night. Breakfast was average, nothing special for northern European standards, but definitely very good for Italy. Italians normally eat only sweets for breakfast. They served about 10 types of cakes and croissants. They did serve some scrambled eggs, bacon, cold cuts, plain salad leaves with tomatoes, which was nothing special, but edible. For me the best part of breakfast was the watermelon. Cappuccino was tasty too. During the day we ordered some cocktails at the pool bar which were served with small complimentary snacks. The variety of pools with warm water was great. Overall very good experience, we would stay again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did an excellent job with their customer service! Halfway through my trip my daughter joined me so they gave me another room for her at a very reasonable rate.
Stayed 6 nights in Aug 2024

10/10 Excellent

Evangeline

Stayed 3 nights in Jun 2024

10/10 Excellent

Evangeline

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Angela, Lexington

Amazing hotel, what a find, I am planning to go back!
Stayed 1 night in Mar 2024

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. The 2 gentleman at the front desk were extremely helpful and nice. Getting us a scooter, a cab some late night pizza. Breakfast included was ok. Mostly breads and sweets, danishes, cheese and some meat slices. There is assigned seating which no one informed us about till we sat at the wrong table and had bees there for 10 minutes eating. Bed isn’t that comfortable and pillows. Showere has nice hot water. Tv but no Netflix. Very nice front porches with great views. Balconies with great views. 2 small outside hot pools. 1 big nice hot pool. 2 inside smaller hot pools. The waterfall pool was closed. The grounds are beautiful lush with plants and trees. Beautiful views all around.
Stayed 2 nights in Mar 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Abiy, Gaithersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with breath taking views. Great place to stay.
Stayed 5 nights in May 2022

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Amazing property! The hotel was lovely and very convenient for spending time at Negombo. The staff was helpful and the room comfortable.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near negombo
The pools were incredible and had great views of Ischia. The hotel was in a great location, easy access to bus stop and great restaurants. Staff was really friendly and helpful.
Stayed 1 night in Jul 2020

10/10 Excellent

Nicolae Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
I really liked the hotel and the area in which it is. Everything was great. Hope to return.
Stayed 3 nights in Jun 2020

8/10 Good

Daniel, Montreal, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Albergo San Lorenzo was very nice. We stayed in a superior room, which was spacious and very clean. Our private terrace was lovely, with spectacular views. The breakfast buffet had an adequate selection. The hotel staff was friendly and efficient. The pools were well kept and very enjoyable. The hotel’s location is very convenient - a two minute walk from the bus stop, which connects you to all the different areas of the island of Ischia. Overall, we had a nice stay. The only negative thing we must say is that the beds are extremely hard and uncomfortable, which made sleeping a challenge. Other than that, we can recommend this hotel.
Stayed 4 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety and appeal of pools of different size and temperature, spread across the property
Stayed 2 nights in Jan 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent but sadly poor breakfast experience
This is a lovely hotel and in general we had a very good experience, however was sadly let down by the restaurant/breakfast. We had a superior double room with terrace which was lovely with excellent views looking over the town, sea and beach which were only about 10 minutes walk away. Staff were very friendly and helpful at reception, the cleaning staff and in the pool/bar area. At the end of our holiday we were intending to buy a bus ticket from reception but instead one of the reception staff was heading towards the port and offered to give us a lift which was excellent. Thanks. Unfortunately, breakfast let down our experience here. Disorganised and lacking in food availability on the buffet. Breakfast is served 8-10am but when we went down at 9 or 9:30 it was difficult to get service and lots of items on the buffet not stocked up. At 9:30 there was no cheese, meats or bowls for cereal. You order eggs and coffee through waiters which is disorganised and you have to wait a long while because from 9am most of the staff are setting tables up for lunch! On one occasion when we arrived at 9:30 we had to ask for coffees, re-ask for eggs and then the eggs arrived in the form of espresso when we already had cappuccinos. That day the eggs never arrived. Essentially, someone coming for breakfast at 9:30 should have the same experience and food availability as someone coming for breakfast at 8am. After all, we have all paid for breakfast and are on holiday.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great views over the water. It’s multiple pools give you plenty of options for you to relax. The dining staff makes you feel very welcome, they went out of their way to make my gluten-free partner happy during our meals.
Stayed 2 nights in Jun 2019

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and swimming pools. No hot items or eggs for breakfast
Stayed 4 nights in Mar 2019

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ischia 2024
Très bon établissement bien situé à proximité des transports ( lignes de bus à 100 m pour un déplacement dans toute l'île). Il est facile de louer à l'hôtel un scooter ou une voiture à des prix très abordables. Le personnel est aimable et de très bon conseil et à l'écoute de toutes vos demandes et très réactif. Chambres spacieuses très propres ainsi que les salles de bains modernes. Accès à plusieurs piscines, jacuzzi, bains à remous et bien d'autres au niveau des termes qui sont superbes.
Stayed 4 nights in Jun 2024

8/10 Good

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Giuseppa

Business traveller
Stayed 1 night in Mar 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para relajarse
El hotel está en perfecto estado, higiene muy cuidada y es bonito. Las termas son de agua hipertermal, las más ricas en minerales. El personal atento especialmente el del restaurante. El desayuno es lo que me pareció más pobre pero correcto en todo caso. Perfecto para relajarse.
Stayed 3 nights in Mar 2024

6/10 Okay

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stanza piccola. Riscaldamento eccessivo della stanza.
Stayed 3 nights in Dec 2023

8/10 Good

Stina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Hotelli oli oikein hyvä ja palvelu erinomaista. Helppo ottaa myös bussi hotellin edestä. Satamasta n. 15-20 min. autolla.
Stayed 1 night in Sep 2023

2/10 Terrible

Tekla

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maur
Da vi ankom hotellet måtte verten og renholderen banke på døra til rommet vi hadde fått tildelt for å sjekke om noe(n) var der inne. De tok en rask sjekk og sa det var ok. Rommet stod ikke til hverken bildene eller til 4-stjernene. Vi skulle legge oss om kvelden og da oppdaget vi at klimaanlegget lagde høye lyder og ville ikke kjøre som normalt. Da vi gikk i resepsjonen var det ingen hjelp å få. Vi fikk kun beskjed om å sku den av. Da vi våknet morgenen etter så vi at rommet var fult av maur, og de hadde en rute gjennom både rom og bagasje. Først da vi gav beskjed om dette opplevde vi å bli hørt. Det virket likevel ikke som at dette var noen overraskelse for dem. Vi byttet til et nytt hotell til samme pris og var 100 ganger mer fornøyd.
Stayed 2 nights in Aug 2022