6/10 Okay
Kimberly
Travelled with partner
14 Aug 2024
We had to fly early and arrived around noon. Check in was 3pm. No one could check in early. No offer of any room. We had to sit over 3 hours. I finally had to go ask about how much longer we had to wait (as now it was technically after the time to check in) and she then said,”oh, I have a room ready,”. This has been the only hotel we’ve never been able to check into early. Surely they had housekeeping clean one or two rooms before noon. There were several families waiting and no staff offered any room available until the bewitching hour of 3pm. There was construction going on which I don’t mind. Updates are needed so I’m ok with that. However, the elevator had a floor covering that was loose and I almost tripped. That should have been taped down better as everyone has suitcases running over it. They had a simple breakfast. The room was fine, but, after the check in fiasco I won’t again and don’t recommend staying there.
Kimberly
Stayed 1 night in Aug 2024