2/10 Terrible
Verified traveller
14 Oct 2024
Do not book that hotel!
We booked one room for $124.93/night for 2 nights. A few minutes later we booked 2 more rooms for our neighbors to evacuate Sarasota due to Hurricane Milton.
The rate went up to $206.44 /night. This is gauging price. We had a friend who went to see the hotel on the east coast and told us that it was not what we saw online. We canceled and received an email stating that cancellation needed to be done by September 9, 2024.. I contacted Hotels.com and explained the situation. The hotel charged us for 3 rooms, and 2 nights for over $1,000.
It's unacceptable and it's taking advantage of people victims of Hurricane Milton. We will contact the Better Business Bureau.
Verified traveller
Stayed 2 nights in Oct 2024