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Vila Galé Resort Cumbuco

4.0 star property
Family fun on the beach, with outdoor pool, near Cumbuco Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vila Galé Resort Cumbuco

On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Garden
Front of property
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Spa

Explore the area

Map
Rua Lagoa Das Rosas, Cumbuco, Caucaia, CE, 61600-000
  • Pecem Ecological Station
    5 min drive
  • Restaurante Versatil - Vila Galé Cumbuco
    7 min walk
  • Caucaia Station
    23 min drive
  • Fortaleza (FOR-Pinto Martins Intl.)
    69 min drive

Room options

View all photos for Suite Família

Suite Família

Suite Família

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
2 bathrooms
Bathrobes
Private bathroom
  • 61.20 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 3 Single Beds

View all photos for Family Apartment

Free minibar, in-room safe, desk, free WiFi

Family Apartment

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Chalet (Master)

Free minibar, in-room safe, desk, free WiFi

Chalet (Master)

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 89 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, free WiFi

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Chalet

Free minibar, in-room safe, desk, free WiFi

Standard Chalet

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 44.5 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Junior

Free minibar, in-room safe, desk, free WiFi

Suite Junior

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 61.20 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Chalet

Free minibar, in-room safe, desk, free WiFi

Superior Chalet

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Hairdryer
2 bathrooms
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, free WiFi

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Chalet

View from room

Family Chalet

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior (**)

Free minibar, in-room safe, desk, free WiFi

Superior (**)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 30.60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Chalet (**)

Free minibar, in-room safe, desk, free WiFi

Superior Chalet (**)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment (**)

Free minibar, in-room safe, desk, free WiFi

Apartment (**)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 3 Single Beds

Similar properties

Outdoor pool

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Pool
Hot tub
Breakfast included
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4.6 out of 5, Wonderful, (684)
The price is NZ$651
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Carmel Cumbuco Resort

About the area

Caucaia

An all-inclusive stay in Caucaia awaits you at Vila Galé Resort Cumbuco. Within a 30-minute stroll, you'll find Pecem Ecological Station and Cumbuco Beach. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Satsanga can include massages along with access to the steam room. The restaurant, Versatil, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4-property class Cumbuco hotel, you'll be 2.6 km (1.6 mi) from Cauipe Lake and 4.2 km (2.6 mi) from Banana Lagoon.

What's nearby

  • Pecem Ecological Station - 5 min drive
  • Cauipe Lake - 5 min drive
  • Banana Lagoon - 7 min drive
  • Cumbuco Beach - 14 min drive
  • Icarai Beach - 30 min drive

Getting around

  • Fortaleza (FOR-Pinto Martins Intl.) - 69 min drive

Restaurants

  • ‪Kandô Praia - ‬6 min drive
  • ‪Restaurante Versatil - Vila Galé Cumbuco - ‬7 min walk
  • ‪Muda Restaurant & Lounge Bar - ‬7 min drive
  • ‪Lagoa do Banana - Restaurante Milano - ‬5 min drive
  • ‪Maria Severina Cozinha Cultural - ‬7 min drive

About this property

Vila Galé Resort Cumbuco

Family fun on the beach, with outdoor pool, near Cumbuco Beach
Vila Galé Resort Cumbuco is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vila Galé Resort Cumbuco such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking is free.

This 4-star Caucaia hotel is smoke free.

  • 537 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2011
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Swim-up bar
Vila Galé Resort Cumbuco offers 537 accommodations with free minibar items and a safe. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Caucaia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Satsanga has couples treatment room(s). Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amendoa Amarga
  • Cajuina
  • Inevitavel
  • Versatil

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
Access to the a la carte restaurant is only available upon advance reservations, made after check-in and is subject to availability. For a stay of 3 nights, the guest is entitled to a maximum of one voucher. For a stay of 4 to 6 nights, the guest is entitled to a maximum of two vouchers. For stays of 7 nights or more, the guest is entitled to a maximum of three vouchers. This property enforces a strict dress code in the restaurants. Swimsuits, shorts, sandals, tank tops, and other informal attire are not permitted.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Vila Galé Cumbuco
Vila Galé Cumbuco All Inclusive Resort
Vila Galé Cumbuco All Inclusive Resort Caucaia
Vila Galé Cumbuco Caucaia
Vila Galé Cumbuco All Inclusive Caucaia
Vila Galé Cumbuco Inclusive C
Vila Galé Resort Cumbuco Hotel
Vila Galé Resort Cumbuco Caucaia
Vila Galé Resort Cumbuco Hotel Caucaia
Vila Galé Resort Cumbuco All Inclusive

Frequently asked questions

What is the cancellation policy at Vila Galé Resort Cumbuco?

Vila Galé Resort Cumbuco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Vila Galé Resort Cumbuco?

Yep, Vila Galé Resort Cumbuco has a free self car park.

Are there any beaches close to Vila Galé Resort Cumbuco?

The closest beach to Vila Galé Resort Cumbuco is Cumbuco Beach (1.1 km).

Is there a spa on site at Vila Galé Resort Cumbuco?

Yep, Satsanga is available for guests. You'll enjoy services like massages.

Does Vila Galé Resort Cumbuco have a pool?

Vila Galé Resort Cumbuco has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Vila Galé Resort Cumbuco?

Vila Galé Resort Cumbuco features a full-service spa, a nightclub and an outdoor pool.

What makes Vila Galé Resort Cumbuco a romantic place to stay?

Couples spa treatments and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Vila Galé Resort Cumbuco.

Is Vila Galé Resort Cumbuco family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Vila Galé Resort Cumbuco is a hit with families.

Does Vila Galé Resort Cumbuco serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Vila Galé Resort Cumbuco?

No, Vila Galé Resort Cumbuco does not offer an airport shuttle service.

Is there a bar or restaurant at Vila Galé Resort Cumbuco?

Yep, you can grab a meal at Vila Galé Resort Cumbuco's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Vila Galé Resort Cumbuco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Vila Galé Resort Cumbuco?

No, pets are not allowed.

Vila Galé Resort Cumbuco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 215 out of 528 reviews" "
Rating 8 - Good. 192 out of 528 reviews" "
Rating 6 - Okay. 82 out of 528 reviews" "
Rating 4 - Poor. 28 out of 528 reviews" "
Rating 2 - Terrible. 11 out of 528 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
Excelente hotel, muy buena opción de estar en un all inclusive muy cerca del centro del Fortaleza.
Stayed 5 nights in Jan 2024

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
People from the hotel only speaks Portugues and sometimes the don’t even try to understand
Stayed 10 nights in Jul 2022

8/10 Good

Jan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 13 nights in Oct 2021

10/10 Excellent

Jose F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, Dayane from restaurant reservations is the sweetest and helpful person in the hotel. Theo the bartender and waitress make the best caipirinhas and will give you the best service. The food was great, the only recommendation is that the pool needs more cleaning… great time at the hotel!! Thanks
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and perfect for families. A working knowledge of Portuguese sure is helpful
Stayed 7 nights in Mar 2020

4/10 Poor

ChrisW, Chesterfield, MO

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very poor WiFi. Even in the lobby it is faulty. No connection on the rooms. Ocean is very rough and it is impossible to get in. I am an experienced ocean swimmer and I had a hard time staying 5 mi utes inside the water.
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Amenities
Stayed 4 nights in Nov 2019

10/10 Excellent

Tais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
The resort is beautiful, we stayed at a chale and the king bed was comfortable, but the single bed had a hard mattress, when we contacted the front desk, they switched the mattress. The service is amazing, the employees are well trained and polite. It is an all inclusive and the food was delicious.
Stayed 5 nights in Jan 2019

4/10 Poor

Deia, Houston, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5 stars resort
The room had broken furniture, broken furniture in the pool area, broken safe, was not cleaned well on daily basis. I killed 2 roaches in the room. Its a 2 stars hotel with "5 Stars Staff". Its a shame such a beautiful place the resort is so disappointing.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Most of the employees at the front desk speak English, but none of the security guards, food service or housekeeping employees do, which creates some minor problems for foreign business and vacationing guests. Also, most of the paper correspondence throughout the stay is not in English.

10/10 Excellent

Diego, R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacations
We went there on a family - kite trip, although the beach is a bit far from the rooms, everybody gets yo have a lot of fun, the pool is great for the kids ! Plus they get to eat as much as they want !

10/10 Excellent

Cris, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Just Amazing, from the arriving moment the hotel staff and views are great, breath taking

10/10 Excellent

Phil, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very family friendly
everything you could want in one place. good food, attentive staff, great pools. took my 6 month old son and the facilities are excellent for kids / babies. Only downside is the distance from the airport (about 50 mins in a taxi)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all in environment.
Very relaxing, nice beach, great food and service

6/10 Okay

Massimiliano

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
El hotel no está mal, la limpieza de la habitación es muy mala, el wifi es malo, la comida poco internacional, la atención en el bar de la piscina es mala. Los restaurantes a la carta no son buenos tampoco, el servicio de los mozos deja mucho que desear. La piscina es muy linda, buenas reposeras. La playa es linda, pero muy ventosa al menos en esta época.
Stayed 8 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Minha expectativa estava bem alta por se tratar de um Resort da rede internacional Vila Galé, mas não fiquei um tanto quanto decepcionada. O hotel é bem antigo, não foi modernizado durante os 12 anos de funcionamento. A piscina infantil estava em reforma, e a recreação e entretenimento do hotel é MUITO FRACO! O jantar que fizemos agendado no restaurante temático foi muito ruim atendimento e o jantar nada demais. Resumindo não indico esse resort.
Stayed 3 nights in Sep 2024

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Ana Paula

Travelled with family
Experiência em Julho de 2024
Hotel grande com boa estrutura de instalações e boa praia. Porém, todo o resto deixa a desejar. Fui nas férias, estava lotado, o que certamente deve ter impactado nos serviços. Alimentação bem fraca com filas gigantes para tapioca pela manhã e principais estações. O churrasco da piscina foi servido de forma deficitária com filas intermináveis. Auditório do teatro com cheiro de mofo forte e sem programação noturna atraente. Um resort mediado, mas com boa praia e piscina.
Stayed 3 nights in Jul 2024

4/10 Poor

Salvio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NÃO RECOMENDO
Não recomendaria para ninguém. A área da piscina é boa, mas é só. O hotel precisa de reforma e manutenção urgente. Ar condicionado do nosso quarto não funcionava direito e fazia uma barulheiro. O ar condicionado do quarto do meu pai pingava o tempo todos. Chamei a manutenção 3 vezes e não resolveram. A comida é péssima. Ruim mesmo. Estávamos em um grupo de 15 pessoas e todas ficaram extremamente decepcionadas. Diversos outros hóspedes estavam reclamando. O hotel é caro e definitivamente não vale a pena.
Stayed 3 nights in Aug 2024

6/10 Okay

Rodolfo

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Lincoln

Stayed 4 nights in Jul 2024

8/10 Good

LUIZ OTAVIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um final de semana divertido
Hotel com boa estrutura, bem espaçoso, bons quartos, boa comida. Algumas coisas poderiam facilmente ser melhoradas para que passasse de bom a excelente. Um exemplo é o atendimento próximo a piscina. Poderia ser colocado mais pessoas próximo ao horário que se sabe que é mais movimentado. O Spa poderia ser mais divulgado. Não vi onde era a sauna. Enfim, é uma boa pedida, mas poderia ser excelente. P.S.: tem um ítem que é péssimo, que é o atendimento digital. Você não consegue agendar nada pelo aplicativo ou site do hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

EMILIO B

Disliked: Cleanliness
Precisa melhorar.
Muita coisa ja antiga. Lenços e toalhas precisam ser renovadas. Ammenitis dos banheiros fora do padrão para um hotel que indica ser 5☆; não existe ter um só tipo de sabonete líquido/shampoo e sem acondicionador de cabelo para un lugar de praia. Comidas são abundantes mais de um padrão baixo de calidade e variação. Enfim, o costo beneficio não e muito legal. Praia e bonita, com vento. Áreas de piscina e alrededores estão ok, mais tem que gustar de barulho constante de musica e animação. Quem procura sossego estará em o lugar errado
Stayed 7 nights in Aug 2024

8/10 Good

Luciano

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No geral, segue o padrão da rede. Contudo, outros Vila Gale que me hospedei no Brasil oferece serviço melhor, em especial quanto à qualidade e variedade da alimentação e interterimento. Precisam urgentemente dar uma reavaliada no serviço.
Stayed 3 nights in Jul 2024

10/10 Excellent

Italo

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024