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Hey Lou Hotel Frankfurt Airport

Riverfront hotel with free airport shuttle and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Standard Single Room, 1 Single Bed, Non Smoking
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
The price is NZ$139
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Lufthansa Flight Training Center
    7 min drive
  • Pizzeria Tramonto
    12 min walk
  • Kelsterbach Isarstraße Bus Stop
    4 min walk
  • Kelsterbach (QLH)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property

Platzhirsch Living Hotel

Free airport shuttle
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (259)
The price is NZ$141
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Platzhirsch Living Hotel

About the area

Kelsterbach

At Hey Lou Hotel Frankfurt Airport, you'll be 9.8 km (6.1 mi) from The Squaire and 18.5 km (11.5 mi) from Deutsche Bank Park. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .Craft-Beer-Brewery serves Regional cuisine and is open for dinner. 1421 square feet (132 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this Kelsterbach hotel include Jahrhunderthalle and Staedel Museum.

What's nearby

  • The Squaire - 8 min drive
  • Gateway Gardens - 10 min drive
  • Deutsche Bank Park - 13 min drive
  • Jahrhunderthalle - 14 min drive
  • Frankfurt Trade Fair - 16 min drive

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Riverfront hotel with free airport shuttle and 24-hour business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Kelsterbach hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1421 sq ft of conference space
  • 132 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with a hairdryer and free toiletries. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.21 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.95 per person
  • Self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

What is the cancellation policy at Hey Lou Hotel Frankfurt Airport?

Hey Lou Hotel Frankfurt Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hey Lou Hotel Frankfurt Airport?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hey Lou Hotel Frankfurt Airport on 10 Jan 2025 start from NZ$131.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hey Lou Hotel Frankfurt Airport?

Yep, Hey Lou Hotel Frankfurt Airport has a self car park for EUR 15.00 per day.

Does Hey Lou Hotel Frankfurt Airport serve breakfast?

Yeah, our travelers highly rate the buffet brekkie here! Served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hey Lou Hotel Frankfurt Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM on request.

Is there a bar or restaurant at Hey Lou Hotel Frankfurt Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hey Lou Hotel Frankfurt Airport?

Check-in begins at 3:00 PM. Check-out time is noon.

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 305 out of 708 reviews" "
Rating 8 - Good. 248 out of 708 reviews" "
Rating 6 - Okay. 91 out of 708 reviews" "
Rating 4 - Poor. 40 out of 708 reviews" "
Rating 2 - Terrible. 24 out of 708 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Great hotel. Very modern. Ease of ck in and out. Good breakfast and restaurant on site with microbrewery.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The technology used for check in.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was small, but adequate. Near airport. Only complaint is carrpet was stained. Services were reasonably good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The property is removed alittle bit from the airport and the hotel shuttle operates on a limited schedule, which is inconvenient for the weary traveller. However, the staff was very nice and helpful. The room was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight from airport. Great remodeled property with a brew pub. Abuts a conservation area.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip, Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a bit of industrial area; however there it is beside the river which has a beautiful walkway.
Stayed 1 night in Sep 2024

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Stayed 1 night in Jul 2024

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shuttle only runs once per hour until 10AM and again it arrives at 4:20PM at the airport. That's not listed on the website so we waited 3-1/2 hours for the shuttle. With traffic it's about 25 minutes. In the morning we took the 7:30AM departure shuttle which is a huge bus and the ride was about 15 minutes away without traffic. The saving grace for the location is the walkway along the river behind the hotel and the bridge that crosses over to a small town. In town near the bridge is a wonderful German beer garden restaurant with excellent food/prices. There is also a Tandori restaurant a few minutes further walk. The prices are much better and great variety than the restaurant at the hotel. The hotel is clean and comfortable, and staff very nice. The walls seem to be thin as we could hear noise from above. I would stay here again knowing the shuttle schedule, however, if you arrive during the afternoon plan on taking Uber or a taxi to avoid the wait.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shatwauriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the Frankfurt Airport and offered shuttle service to the airport.
Stayed 1 night in Aug 2024

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and very quiet. Nice staff. Train line is a 15 minutes walk from hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and rest the night before a big flight at the airport.
Stayed 1 night in Jul 2024

8/10 Good

Stefanie

Liked: Cleanliness, staff & service
Clean, modern hotel that lent itself for a comfortable stay.
Stayed 1 night in Jul 2024

8/10 Good

Ute

Liked: Cleanliness, staff & service
Clean and quiet rooms. This hotel is perfect if you need to kill a few hours between flights. There’s a free shuttle bus from the airport to the hotel that isn’t easy to find.
Stayed 1 night in Jun 2024

4/10 Poor

Victoria

Disliked: Staff & service, amenities
Had to wait for a front desk person to show up and then he handed me a very dirty taet to enter my address and passport information. I had already given him my passport. TV in room did not work.
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey, Twin Peaks

Would be nice if the air conditioning would cool down the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Frankfurt Airport
Stayed for one night because I needed a place near Frankfurt airport. Arrived late and had a beer and their bar which is great with their brewery, had a great breakfast, and went to the airport (10 mins drive). Everyone was very kind.
Stayed 1 night in Jun 2024

8/10 Good

Alice, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that there were no toiletries (soap, body wash, shampoo, toothpaste, etc).
Stayed 1 night in Jun 2024

4/10 Poor

Dino

Liked: Cleanliness, property conditions & facilities, room comfort
Careful on relying on shuttle to get to hotel
The airport shuttle only works really one direction unless you get lucky. Only runs once an hour. And then a cab is 30 euros.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left a bag with my passport and wallet on the shuttle bus and the driver stayed at the airport so I could retrieve it 20 minutes later. Super service and saved my day.
Stayed 1 night in Jun 2024