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Hotel Scala Frankfurt City

3.0 star property
Hotel with a 24-hour front desk, a short walk to MyZeil

Photo gallery for Hotel Scala Frankfurt City

Exterior
Restaurant
Comfort Double Room
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$89
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Schaefergasse 31, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Frankfurt Cathedral
    ‪9 min walk‬
  • Römerberg
    ‪10 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪23 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, (627)
The price is NZ$109
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Miramar am Römer

About the area

Frankfurt

Hotel Scala Frankfurt City places you in the centre of Frankfurt, within just a 15-minute stroll of popular places like MyZeil and Römerberg. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a computer station and dry cleaning/laundry services. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Within a 15-minute walk of this 3-property class Innenstadt hotel, attractions include Frankfurt Christmas Market and Alte Oper.

What's nearby

  • MyZeil - 5 min walk
  • Frankfurt Cathedral - 9 min walk
  • Römerberg - 10 min walk
  • Frankfurt Christmas Market - 11 min walk
  • Alte Oper - 13 min walk

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬1 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

Hotel with a 24-hour front desk, a short walk to MyZeil
Hotel Scala Frankfurt City offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. Hotel Scala Frankfurt City also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 3-star Frankfurt hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Hotel Scala Frankfurt City offers 45 accommodations with minibars and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at Hotel Scala Frankfurt City?

Hotel Scala Frankfurt City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Scala Frankfurt City?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Scala Frankfurt City on 23 Feb 2025 start from NZ$81.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Scala Frankfurt City serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Scala Frankfurt City?

No, Hotel Scala Frankfurt City does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Scala Frankfurt City?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 149 out of 572 reviews
Rating 8 - Good. 263 out of 572 reviews
Rating 6 - Okay. 106 out of 572 reviews
Rating 4 - Poor. 39 out of 572 reviews
Rating 2 - Terrible. 15 out of 572 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

2/10 Terrible

Dev

Stayed 1 night in Oct 2024

8/10 Good

omar, Surfside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Kyle

Stayed 1 night in Nov 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Stayed 4 nights in Aug 2024

8/10 Good

Samira

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Gabriela, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

4/10 Poor

DAVE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

10/10 Excellent

Frensis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.
Stayed 2 nights in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sibel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Stayed 5 nights in Jun 2024

4/10 Poor

Alicia

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location was great. Beds are tiny. No air conditioner or fans. My passport went missing from the room while we were out for the day and the staff didnt seem to care. Very noisy street and hotel does not look anything like the picture's online.
Stayed 2 nights in Jun 2024

10/10 Excellent

il

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in Frankfurt
Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Stayed 7 nights in Mar 2024

4/10 Poor

masoud

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Customer service and cleanliness, front desk just rude.
Stayed 1 night in Mar 2024

10/10 Excellent

Aime, Fort worth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had asked for help finding church service times. The front desk personnel spoke great English but told me to research it. Not realizing everything is in German so I can’t read the website information. I overheard her saying the same to other guests asking for help with the reservations… do it on the website. Didn’t come across as willing to help.
Stayed 2 nights in Feb 2024