JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping centre, steps from MyZeil
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JW Marriott Hotel Frankfurt

Premium bedding, down duvets, minibar, in-room safe
Indoor pool
Exterior
2 restaurants, dinner served, Middle Eastern cuisine
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • MyZeil
    1 min walk
  • Hauptwache
    4 min walk
  • Römerberg
    9 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    27 min drive

Room options

Panoramic Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Frankfurt

JW Marriott Hotel Frankfurt puts you in the heart of Frankfurt, connected to a shopping centre and within a 20-minute stroll of MyZeil and Römerberg. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A day of pampering at Talise Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. The restaurant, HERITAGE Frankfurt PopUp, is open for dinner. Ember Bar & Lounge is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym and sauna. 3918 square feet (364 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free wired Internet in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 12:30 PM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this Innenstadt 1 hotel include Alte Oper and Frankfurt Christmas Market.

What's nearby

  • MyZeil - 1 min walk
  • Römerberg - 9 min walk
  • Alte Oper - 9 min walk
  • Frankfurt Christmas Market - 9 min walk
  • Frankfurt Trade Fair - 4 min drive

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 27 min drive

Restaurants

  • ‪ALEX Frankfurt MyZeil - ‬6 min walk
  • ‪Buena Vista - ‬2 min walk
  • ‪Weidenhof - ‬6 min walk
  • ‪Maruyasu Sushi Restaurant - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk

About this property

JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping centre, steps from MyZeil
JW Marriott Hotel Frankfurt offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 3918 square feet (364 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the family-friendly JW Marriott Hotel Frankfurt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Frankfurt hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3918 sq ft of conference space
  • 364 sq. m of conference space
  • Built in 2011
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
JW Marriott Hotel Frankfurt offers 218 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Frankfurt hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 12:30 PM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • El Rayyan
  • Ember Bar & Lounge
  • HERITAGE Frankfurt PopUp

Family friendly

  • Art supplies
  • Highchair
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Frankfurt?

JW Marriott Hotel Frankfurt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Frankfurt?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Frankfurt on 23 Nov 2024 start from NZ$347.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Frankfurt?

Yep, JW Marriott Hotel Frankfurt has a covered self car park for EUR 45 per night.

Is there a spa on site at JW Marriott Hotel Frankfurt?

There's no onsite spa, but this property does offer services like detox wraps as well as Swedish massages.

Does JW Marriott Hotel Frankfurt have a pool?

JW Marriott Hotel Frankfurt has an indoor pool.

What luxury perks are available at JW Marriott Hotel Frankfurt?

JW Marriott Hotel Frankfurt features a health club, an indoor pool and a sauna. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Frankfurt a romantic place to stay?

A champagne service and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Frankfurt.

Is JW Marriott Hotel Frankfurt family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and art supplies in the guestrooms, it's no surprise that JW Marriott Hotel Frankfurt is a hit with families.

Are there hot tubs in the rooms at JW Marriott Hotel Frankfurt?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Hotel Frankfurt serve breakfast?

You bet, full brekkie is served weekdays from 6:30 AM to 11:30 AM and weekends between 6:30 AM and 12:30 PM.

Is there a free airport shuttle available at JW Marriott Hotel Frankfurt?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JW Marriott Hotel Frankfurt?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Frankfurt?

Check-in begins at 3 PM. Check-out time is noon.

JW Marriott Hotel Frankfurt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1001 reviews" "
Rating 8 - Good. 156 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daciana

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay
Exceptional.. Service was amazing. Rooms were top of the line. All staff was polite and courteous. Concierge “Timos” was so helpful and welcoming!! I will certainly stay there again.
Stayed 3 nights in Jul 2024

8/10 Good

Yaser, Shaab

Liked: Cleanliness, staff & service
The hotel is in a great location - with the My Zeil literally attached to the hotel
Stayed 1 night in Jul 2024

8/10 Good

Cozmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Collin, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of getting around city great location
Stayed 1 night in Jul 2024

2/10 Terrible

AARON

Stayed 2 nights in Jul 2024

10/10 Excellent

Ho Him

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff Willing to proactively reach out to us for any help
Stayed 2 nights in Jul 2024

10/10 Excellent

Elisabeth, Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Fantastic bedding, great housekeeping, super helpful bell-person staff and front end staff. Loved the breakfast and complimentary water/drinks. Instant shopping right outside. I would stay here again as my first choice. I will have to check out other JW Marriotts now too
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Europe.
My wife and I stayed at the Marriott for one night (Deluxe room) in July 2024. This was our second stay during our six-week European trip. We stayed for two nights at the beginning of our trip, having flown into Frankfurt from Asia. We were so impressed with this hotel, we decided to stay one more night before our return flight from Frankfurt, rather than travel directly to the airport. We were very, very happy with this decision! We received an upgrade to a beautiful suite overlooking the city. The room was incredible! Beautiful, large and luxurious. In general, the hotel and the rooms are very modern, new and have everything you could possibly need for a comfortable stay. The location is also perfect, and the hotel personnel are lovely and very helpful. This will be the only place we will ever stay in Frankfurt. We were overcharged (€75) for a taxi ride from the hotel to the airport (nothing to do with the Hotel), so make sure you either agree on the charge up front, or that the taxi uses the meter. I usually follow this, but just forgot this time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Florjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Franco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Darren

Stayed 1 night in Jun 2024

10/10 Excellent

Taner, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a lot of restaurants, stores nearby, staff is very friendly and helpful, extremely clean and safe hotel! Definitely will come back again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stray in Frankfurt . Beautiful hotel , great location , helpful , competent , friendly staff ! Anna and Carlo at reception stood out for courtesy and great social skills . We shall definetely return and use the Marriott chain of hotel again !
Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandro, san antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Restaurant is great if you do not feel like leaving hotel after a busy day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel in the perfect location. The beds are amazing! Extremely helpful and friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Hotel!
An excellent hotel in a beautiful city. The entire team was extremely friendly and helpful. The hotel is extremely clean and quiet. The shopping center next to the hotel is beautiful, and the hotel is located on a quiet side street. We highly recommend this hotel. Thank you!
Stayed 2 nights in May 2024