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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.0 star property
Pet-friendly hotel connected to a shopping centre in Frankfurt with a fitness centre

Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Exterior
Lobby
Lobby
Lobby
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
The current price is NZ$166
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪7 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room (2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room (2 Adults + 2 Children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 19.8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 23.1 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room (Extra Bed 2 Adults + 2 Children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite (Extra Bed 2 adults + 2 children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
2 bedrooms
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 3 Adults)

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Frankfurt

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) places you in the centre of Frankfurt, connected to a shopping centre and within just a 15-minute stroll of popular places like MyZeil and Römerberg. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this 4-property class Innenstadt hotel include Frankfurt Christmas Market and Alte Oper.

What's nearby

  • MyZeil - 7 min walk - 0.7 km
  • Frankfurt Cathedral - 10 min walk - 0.9 km
  • Römerberg - 11 min walk - 1.0 km
  • Frankfurt Christmas Market - 12 min walk - 1.1 km
  • Alte Oper - 15 min walk - 1.3 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬3 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬2 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Pet-friendly hotel connected to a shopping centre in Frankfurt with a fitness centre
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 312 square feet (29 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Avani Frankfurt City Hotel (previously NH Collection Frankfurt City).

This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 6 levels
  • 312 sq ft of conference space
  • 29 sq. m of conference space
  • Built in 2003
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

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includes taxes & fees
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Moxy Frankfurt City Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 24 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Frequently asked questions

What is the cancellation policy at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) on 30 Apr 2025 start from NZ$158.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Onsite parking is limited.

What makes Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City).

Does Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

No, Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) does not offer an airport shuttle service.

Is there a bar or restaurant at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Check-in begins at 3 PM. Check-out time is noon.

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 336 reviews
Rating 8 - Good. 83 out of 336 reviews
Rating 6 - Okay. 29 out of 336 reviews
Rating 4 - Poor. 12 out of 336 reviews
Rating 2 - Terrible. 4 out of 336 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michele, Tecumseh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you're seeking a hotel experience akin to staying in North America while in Germany, this hotel may be suitable for you. However, it lacks the authentic German or European atmosphere typically expected. The front desk staff demonstrated a lack of professionalism, engaging in an argumentative exchange regarding the city tax, and I was overcharged for it (a reminder that customer satisfaction should always be a priority in hospitality). We booked two rooms—one of which was quiet, while the room facing Konrad-Adenauer-Strasse was significantly affected by noise. On a positive note, the hotel is ideally situated near the Zeil, offering excellent shopping and dining options. It is also a mere 10-minute walk from Römerberg and the Cathedral of St. Bartholomew.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff, breakfast in is a most have! 👌
Stayed 2 nights in Jan 2025

10/10 Excellent

Alison Jane

Stayed 3 nights in Dec 2024

6/10 Okay

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here - we especially loved the breakfast!
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Duc Quan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

SULTAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jai, San jose

Stayed 1 night in Dec 2024

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Very nice, clean room. And a very good breakfast. Great value too. And close to the metro.
Stayed 2 nights in Dec 2024

8/10 Good

Frosti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and basic
Stayed 1 night in Dec 2024

10/10 Excellent

Sungseok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Good staff and service!
Stayed 1 night in Dec 2024

10/10 Excellent

Evangelyn, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable from the Konstablerwache train station, and also able to walk all the way to Romer and even to Mainkai for cruise. The room is spacious and very clean. The hotel is near to shopping street My Zeil, thus, many choices for food and groceries shopping. Will stay here again if I visit Frankfurt in future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexsandro was the most helpful and genuine front desk host! Rooms are warm for sleeping if you like them cool. Otherwise hotel is amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Ipek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the warm atmosphere in the lobby area of the hotel, also the friendly service we received from the reception. Breakfast was delicious with lots of variety. The cleanliness of the room and the seating area by the window area increased our comfort and we had a pleasant accommodation experience.
Stayed 3 nights in Dec 2024

8/10 Good

ELENA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Veera

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay in the same hotel again!
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

BIK YEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, Clean, and Comfortable Stay

We stayed at this hotel for one day and had a wonderful experience. The room was very clean, spacious, and well-designed, with plenty of room to relax. The balcony added a nice touch, allowing us to enjoy some fresh air. The toiletries provided were of excellent quality, and we particularly appreciated the thoughtful selection of coffee and tea, which were very nice. Overall, a comfortable and enjoyable stay—highly recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Denton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Stayed 6 nights in Nov 2024