Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is NZ$135
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Grant Home
    ‪8 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Belvedere Mansion
    ‪15 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪30 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Blackout curtains
2 bedrooms
Jetted bath
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Jetted bath
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Jetted bath
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Jetted bath
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Jetted bath
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Galena

At Best Western Galena Inn & Suites you'll be within just a 15-minute stroll of Grant Home and Washburne House Historic Site. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free daily breakfast. .Enjoy the 24-hour gym, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free full breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this Galena hotel include Grant Park and Belvedere Mansion.

What's nearby

  • Grant Home - 8 min walk - 0.7 km
  • Grant Park - 14 min walk - 1.2 km
  • Belvedere Mansion - 15 min walk - 1.3 km
  • Old Market House - 19 min walk - 1.5 km
  • Dowling House - 2 min drive - 2.0 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬2 min drive

About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and 24-hour fitness centre
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Galena Inn & Suites. Self parking is free.
  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Is parking available at Best Western Galena Inn & Suites?

Yep, Best Western Galena Inn & Suites has a free self car park, free extended parking and free RV/bus/truck parking.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on 27 Apr 2025 start from NZ$134.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Galena Inn & Suites have a pool?

Best Western Galena Inn & Suites has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Galena Inn & Suites?

Best Western Galena Inn & Suites features an outdoor pool, an indoor pool and 1 hot tub.

Does Best Western Galena Inn & Suites serve breakfast?

You bet, guests are hooked on the free full breakfast here! Offered daily between 7 AM and 10 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Galena Inn & Suites?

No, Best Western Galena Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Galena Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Galena Inn & Suites?

No, only service animals are allowed.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness, staff & service

Decent bargain stay, couch and hot tub

Above average size room with 2 queen beds and extra sofa and table area. A tiny outdoor balcony for each room, but not much use in January winter weather. But the pool and hot tub came in handy after a couple days skiing nearby. Breakfast was minimal. Only bad thing was someone else’s food from a previous stay left in microwave in our room, apparently not cleaned between visitors.
Stayed 2 nights in Jan 2025

2/10 Terrible

Wyatt

Stayed 2 nights in Jan 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jan 2025

8/10 Good

Raymond

Stayed 2 nights in Jan 2025

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice hotel just outside of downtown. Has a unique indoor/outdoor pool
Stayed 3 nights in Nov 2024

2/10 Terrible

Zoey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Judy

Travelled with group
Liked: Staff & service
Nice beds, generous sized rooms, good breakfast foods. As we turned lights on in the room, stink bugs entered our room from the deck door off the back. We killed 5 of them, 3 on the ceiling. The lights in our room were attracting them I guess. Anyway it was kind of gross. Pool wasn’t heated at all but the hot tub was nice.
Stayed 2 nights in Jan 2025

8/10 Good

Deanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk staff were either fantastic or horrible. One woman was grumpy and did not want to help with anything. The man we had was fantastic and helpful.
Stayed 1 night in Jan 2025

4/10 Poor

Inga

Disliked: Property conditions & facilities, room comfort

Could have been better, I deserved an hourly wage

My partner and I went on a 3 day mental health staycation, we paid big bucks to have a jetted tub in the room so we could just escape the world and while using it the 2nd day we had no hot water. I am dying and my partner is stressed so she called the front desk and was told to wait 30 minutes, we did, we were told they had several check in's the place was a ghost town. We called back, we then were told to turn the water on all the way like we don't know how to work hot water, my Partner called again, was told to wait again, finally she made me call and the front desk person did come down and I explained if I turned it until it spun I would rip the knob off and that the shower had no hot water as well. We were told to wait again, she comes back which I give her credit for her was YOUNG! My partner was getting annoyed, angry and Literally I had to trouble shoot the water problem myself having her go check water in other area's and then telling her to go call the manager and telling her the hot water heater had fritzed out. this literally took 4 hours of getting up and down checking the water temp, running it, and waiting with a hotel that wasn't even a quarter of the way full. In credit of the young front desk person they did call the manager and a plumber was called and 8 hours later we had hot, hot water but the day was wasted away, my partner was stressed and the relaxing get away turned into me working for free while paying big bucks to not have the hot tub I paid for
Stayed 2 nights in Jan 2025

10/10 Excellent

Rex

Liked: Amenities, property conditions & facilities
Excellent town
Stayed 2 nights in Jan 2025

8/10 Good

Umberto

Liked: Cleanliness, staff & service
Galena IL nice chill spot original never gets old
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Stayed 3 nights in Jan 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place! Well done.
Stayed 3 nights in Jan 2025

10/10 Excellent

charles

Liked: Property conditions & facilities
Room was great. Pillow were not comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and affordable
Stayed 1 night in Jan 2025

4/10 Poor

Natasha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty upon arrival and we were given a new room. This room had an issue with keycards and we were locked out of the room no less than 4 times. The pool area was dingy and dirty. The staff was not very helpful when problems came up, apparently there is no manager on site. The outside of the hotel was littered with trash including a discarded bed frame. We ended up checking out early because of the issues we had. The positives were the water pressure and the beds were comfortable. There was one front desk worker that was friendlier and more willing to help you out, I didn’t catch his name.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imam

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Deborah

Liked: Staff & service
Very old and kinda creepy.
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Dec 2024

8/10 Good

Jodi

Desk clerk friendly. Breakfast was great. The cave room was fabulous.
Stayed 2 nights in Dec 2024

6/10 Okay

Dorota

Stayed 3 nights in Nov 2024

10/10 Excellent

Glena Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean place
Stayed 2 nights in Nov 2024

6/10 Okay

JAMES

Liked: Staff & service
Disliked: Property conditions & facilities
2 good things 1st... hot tub was hot & clean & breakfast was decent, although there was no meat. The bad...the fitness room...no tv that worked, no clock, no phone, weight machine was in bad shape. Pool room...no clock working, drinking fountain didn't work & was full of rust. The day desk girl was very friendly. Outside sign only said "Best Western".We would stay here again only if the price was the same.
Stayed 1 night in Dec 2024