6/10 Okay
Joy D.
4 Oct 2024
Liked: Cleanliness
Anniversary Trip
My husband and I visited this property for our 28th wedding anniversary and we were looking forward to a nice getaway. The property owner sent us the check in information as soon as we booked and encouraged us to contact her 15 minutes before we arrived so she could meet us at the gate and grant us access and give us a tour of the property. Great! We stopped to eat lunch 3 hours out and I notified the owner that we were 3 hours away and would contact her again when we were 15 minutes out. She replied with a thank you and told us to text or call her phone when we were close. I texted her when we were 15 minutes away and didn't receive a response so I sent a message on VRBO. Still no response. We get to the property and I call..no answer. I call and leave a message on her voicemail...twice. My husband calls and leaves a message. What made me even more frustrated was the fact that I had been up since 5am worked half a day and then rode 5 hours to this property for a nice weekend and we were sitting for over 40 minutes waiting to gain access. I finally contacted VRBO and they were able to contact the owner. She pulled up to the gate about 5 minutes after we got off the phone with VRBO and said she had been working in the yard or something and didn't get our texts and calls. She was very apologetic and offered us a tour but by then we just ready to get to the cabin. The cabin was nice and clean. Plenty of cooking supplies. There was no WiFi or Directv. We did see deer.
Joy D.
Stayed 3 nights in Sep 2024