Gatlinburg Town Square by Exploria Resorts

2.5 star property
Eco-certified hotel with fitness centre and seasonal outdoor pool
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
Exterior
GTV Studio
Interior entrance
Free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    5 min walk
  • Gatlinburg Space Needle
    7 min walk
  • Traffic Light #8
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

GTS Accessible Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

GTS Accessible 1 bedroom Condo

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

GTVH Standard King Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

GTS Accessible 2 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

GTV Hotel Accessible Queen

Highlights

Air conditioning
Connecting rooms available
Hairdryer
Microwave
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

GTV Accessible 1 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

GTVH Standard Queen Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

GTS 2 Bedroom Premium

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

GTS 2 Bedroom Deluxe

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

GTS 1 bedroom Condo

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

GTS Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

GTS 3 Bedroom Condo

Highlights

Air conditioning
Connecting rooms available
3 bedrooms
2 bathrooms
Hairdryer
Microwave
Living room
Daily housekeeping
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

GTV 1 Bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

GTV Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

About the area

Gatlinburg

At Gatlinburg Town Square by Exploria Resorts you'll be within just a 10-minute stroll of popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this eco-friendly hotel include an indoor swimming pool, free self-parking and Access to hot tub. .Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 15-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • Gatlinburg Space Needle - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 16 min walk
  • Anakeesta - 16 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬8 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Eco-certified hotel with fitness centre and seasonal outdoor pool
Gatlinburg Town Square by Exploria Resorts offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. WiFi is free in public spaces. A fitness centre, barbecue grills, and a vending machine are also featured at the eco-certified Gatlinburg Town Square by Exploria Resorts. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 221 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 5 July 2024 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Gatlinburg Town Square by Exploria Resorts?

Gatlinburg Town Square by Exploria Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gatlinburg Town Square by Exploria Resorts?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square by Exploria Resorts on 17 Nov 2024 start from NZ$185.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gatlinburg Town Square by Exploria Resorts?

Yep, Gatlinburg Town Square by Exploria Resorts has a free self car park.

Does Gatlinburg Town Square by Exploria Resorts have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool.

Is there a free airport shuttle available at Gatlinburg Town Square by Exploria Resorts?

No, Gatlinburg Town Square by Exploria Resorts does not offer an airport shuttle service.

What time are check-in & check-out at Gatlinburg Town Square by Exploria Resorts?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Gatlinburg Town Square by Exploria Resorts?

No, only service animals are allowed.

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1014 reviews" "
Rating 8 - Good. 277 out of 1014 reviews" "
Rating 6 - Okay. 112 out of 1014 reviews" "
Rating 4 - Poor. 66 out of 1014 reviews" "
Rating 2 - Terrible. 74 out of 1014 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities
Clean, comfortable bed and functional kitchenette with a frying pan, pots and utensils plus a decent size fridge. The nearby pool was closed, but the one across the street (indoor) was open.
Stayed 3 nights in Jul 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great First Stay
Our stay was excellent. The room was great and very clean. Check in was easy and staff were friendly.
Stayed 3 nights in Jul 2024

6/10 Okay

Tonya

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed here several times and this time we were in a room that did not have a functioning light over our dining room table and our refrigerator definitely needed cleaned. The master bath drain plug was broken before we arrived.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with the family
Hotel was dated, but clean. Pool area was in need of repairs, with pieces of concrete flaking off, but didn't stop us from swimming. Room was in great shape, with two bedrooms and two full bathrooms, it was more like an apartment than a hotel. It was clean and the beds were comfortable for the whole family. Kitchen area had a few pots and pans to cook with along with a stove, oven and microwave and full sized fridge. The details regarding laundry facilities weren't clear, but we were able to locate and utilize them after inquiring.
Stayed 5 nights in Jul 2024

10/10 Excellent

Gail Ann, Santa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lillie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Luanne

Travelled with partner
Liked: Cleanliness, amenities
Love parking garage, condo is roomy and clean, had balcony, close to downtown
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
People were nice. Room was comfortable and spacious. Had a suite with a fireplace which was nice. Suggest they install a safety bar in the shower which was a nice walk in. Would stay again in the future.
Stayed 1 night in Jul 2024

6/10 Okay

Barbara

Travelled with family
Deferred maintenance around pool, warped deck. Large water feature under construction but nobody worked on it all week.. looks very bad. Staff left trash outside a room and a bear came to it. The property needs lots of work. Our one bedroom condo was spacious and had everything we needed, not fancy but functional.
Stayed 5 nights in Jul 2024

6/10 Okay

Nellie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room was relatively clean. There were some electrical outlet covers and dust in the cabinet. The wall paper in the bathroom was covered in something green. It could have been the pattern, but it looked like mold. They are remodeling, so maybe we should went at a bad time. The walls are really thin. Also, a really bright light was on right outside the window and the room didn’t have blackout curtains.
Stayed 3 nights in Jul 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice with a king size bed and mini fridge. Plenty of room for 2 people.
Stayed 4 nights in Jul 2024

2/10 Terrible

Dustee

Stayed 2 nights in Jul 2024

8/10 Good

robin, sharps chapel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had great stay after we finally got in our room. We arrived around 2:30 hoping to get in a little early. That didn’t happen, said they would call when room was ready, finally after 5:00 I started ask what time is check in. Anyway we got checked in at 5:45 which I feel is not acceptable. Lost a hour and forty five minutes of our vacation. They charge more Friday and Saturday but if they can’t deliver that sucks.
Stayed 2 nights in Jul 2024

8/10 Good

Kassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to access.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Off the strip far enough to be away from the noise but close enough to walk to all the best places. The suite was huge, with plenty of room for all of us. We are thinking of going back in the winter and will come back to this hotel
Stayed 2 nights in Jun 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jul 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was clean and in a very convenient location. The room had great amenities with a full kitchen and fireplace, however, the fridge did not stay cold and the fireplace had wires inside that made us wary of lighting it. I would stay again but would love to see some updates and better customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We definitely would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carolyn

Travelled with family
Stayed 3 nights in Jul 2024

10/10 Excellent

Emmeline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2024

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean rooms was a nice place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Would of liked a call when the room was ready the guy at the desk said he would call us and never did. So we had to find things to do and all we wanted was a short nap being up since 2 am. Room was amazing better then pictured and we even got to see a bear on the other side of the fence. Will stay here everytime we go, walking distance super close to everything
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Spacious accommodation, very clean albeit a little dated and could do with an update. Excellent shower and huge king size bed with plenty of room. A little dissapointed we had no private outside area to relax where other rooms had balconies.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024