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Hampton Inn Gatlinburg Historic Nature Trail

2.5 star property
Hotel with free breakfast, near Great Smoky Mountains National Park

Photo gallery for Hampton Inn Gatlinburg Historic Nature Trail

Terrace/patio
Exterior
Terrace/patio
Room, 1 King Bed, Balcony
Indoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is NZ$283
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
520 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪9 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪19 min walk‬
  • Anakeesta
    ‪20 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Balcony)

Studio, 2 Queen Beds, Accessible, Bathtub (Balcony)

Studio, 2 Queen Beds, Accessible, Bathtub (Balcony)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Fireplace (Balcony, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Fireplace (Balcony, Roll-In Shower)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Balcony)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Balcony)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Fireplace (Hearing)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Fireplace (Hearing)

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Accessible, Bathtub (2 Queen Bed & Sofa Bed, Balcony)

Desk, laptop workspace, blackout curtains, soundproofing

Studio, Accessible, Bathtub (2 Queen Bed & Sofa Bed, Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Patio

Desk, laptop workspace, blackout curtains, soundproofing

Room, Patio

Highlights

Patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Fireplace)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Balcony (Fireplace)

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Fireplace

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Fireplace)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Balcony (Fireplace)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Balcony (2 Queen Bed & Sofa Bed)

Desk, laptop workspace, blackout curtains, soundproofing

Studio, Balcony (2 Queen Bed & Sofa Bed)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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About the area

Gatlinburg

Hampton Inn Gatlinburg Historic Nature Trail places you in the centre of Gatlinburg, within just a 15-minute stroll of popular places like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 9 min walk - 0.8 km
  • Gatlinburg Space Needle - 11 min walk - 0.9 km
  • SkyPark - 13 min walk - 1.1 km
  • Ripley's Aquarium of the Smokies - 19 min walk - 1.7 km
  • Anakeesta - 20 min walk - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬12 min walk
  • ‪Sugarlands Distilling Co. - ‬12 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬14 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬12 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk

About this property

Hampton Inn Gatlinburg Historic Nature Trail

Hotel with free breakfast, near Great Smoky Mountains National Park
Hampton Inn Gatlinburg Historic Nature Trail offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hampton Inn Gatlinburg Historic Nature Trail. Free self parking is available.

This Gatlinburg hotel is smoke free.

  • 114 guestrooms or units
  • 6 levels
  • Built in 2017
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn Gatlinburg Historic Nature Trail offers 114 accommodations with coffee/tea makers and a hairdryer. 47-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, 1,630 reviews
The price is NZ$238
includes taxes & fees
16 Apr - 17 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 7:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 February 2025 to 21 March 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Hallway
  • Selected guestrooms
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garden Plaza Gatlinburg
Hampton Inn Gatlinburg Historic Nature Trail Hotel
Garden Plaza Hotel Gatlinburg
Hotel Garden Plaza
Garden Plaza Hotel Gatlinburg Tn
Garden Plaza Resort Gatlinburg
Hampton Inn Historic Nature Trail Hotel
Hampton Inn Historic Nature Trail
Hampton Inn Gatlinburg Historic Nature Trail Hotel
Hampton Inn Gatlinburg Historic Nature Trail Gatlinburg
Hampton Inn Gatlinburg Historic Nature Trail Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Hampton Inn Gatlinburg Historic Nature Trail?

Hampton Inn Gatlinburg Historic Nature Trail offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn Gatlinburg Historic Nature Trail?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Gatlinburg Historic Nature Trail on 1 Apr 2025 start from NZ$282.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn Gatlinburg Historic Nature Trail?

Yep, Hampton Inn Gatlinburg Historic Nature Trail has a free self car park.

Does Hampton Inn Gatlinburg Historic Nature Trail have a pool?

Hampton Inn Gatlinburg Historic Nature Trail has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from February 22 2025 until March 21 2025 (completion date subject to change).

Is Hampton Inn Gatlinburg Historic Nature Trail family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn Gatlinburg Historic Nature Trail is a hit with families.

Does Hampton Inn Gatlinburg Historic Nature Trail serve breakfast?

Yep, our travelers speak well of the free self-service brekkie here! Available on weekdays from 7:00 AM to 10:00 AM and on weekends between 6:00 AM and 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn Gatlinburg Historic Nature Trail?

No, Hampton Inn Gatlinburg Historic Nature Trail does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn Gatlinburg Historic Nature Trail?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hampton Inn Gatlinburg Historic Nature Trail?

Cats and dogs are welcome at Hampton Inn Gatlinburg Historic Nature Trail, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hampton Inn Gatlinburg Historic Nature Trail Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1053 reviews
Rating 8 - Good. 231 out of 1053 reviews
Rating 6 - Okay. 68 out of 1053 reviews
Rating 4 - Poor. 26 out of 1053 reviews
Rating 2 - Terrible. 22 out of 1053 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Property conditions & facilities
Very nice staff and quiet area. Pretty pool and fire pit area.
Stayed 1 night in Dec 2024

10/10 Excellent

Keisy

Stayed 3 nights in Dec 2024

8/10 Good

Lisandra

Travelled with family, Travelled with pets
Disliked: Staff & service
Overall the stay was good, however, the lady at the from desk “Samantha” was very rude and not polite at all. Its suppose to be facility where pets are accepted but pets can’t literally bark because she comes with the excuse of saying that the rooms nearby where complaining about it when we found out it wasn’t true. We couldn’t even finish our morning breakfast because of this call we received from the front desk with this nonsense. She then threatened us saying the next time, we were going to be asked to leave the hotel. Samantha should not be at front desk or more customers like us, will definitely not come back to this hotel and it ashamed.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Quentin, Marietta

Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room
My daughter had a cheer competition in the area. We chose to stay here due to the proximity to the convention center and the affordable price. It was a very clean room with a very comfortable bed! I would stay here again in a heartbeat!
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 5 nights in Dec 2024

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Oleksiy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fireplace in our room. We also loved the hot tub outside along with the fireplaces out in the patio as well. Loved how the trolley stop right infront if the hotel. Very clean felt very comfortable there!
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2024

10/10 Excellent

EDUARDO, Panama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and very well located.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Dec 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our room.
Stayed 1 night in Dec 2024

6/10 Okay

Carla

Travelled with partner
To check in we waited in line for a long time because the front desk personnel wanted to talk and make jokes with guess. The sensor to unlock the door wasn’t working so we had to go back, so they send maintenance and he couldn’t fix it so they had to change the room. Pillows were very uncomfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Gatlinburg
Hotel was nice. Had a room with king bed and sofa sleeper. I expected to ask for towels asost don't come in room daily anymore. But each day they made bed, gave new towels and emptied garbage. Except last day not sure why so I asked for some towels. Trolley stop right there. Easy walk to the parkway. Pool was so- so. Found out hit tub was outside and it was cold out but hot tub was great and we had it to ourselves. TV out there and little firepit too. Just be sure you have your key card out there. Daily breakfast was fine, didn't like eggs with cheese but it's not every day. Typical hotel breakfast which I'm fine with. Staff was good about refilling food. Downside was one tiny room for laundry, one washer & dryer. I would stay again.
Stayed 4 nights in Dec 2024

8/10 Good

charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposit $75.00 for dog high indoor pool water cold
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and respectful, mostly quiet and enjoyable. Also within walking distance to shops and restaurants when it wasn’t raining. The only thing I didn’t care for is that our room had a lot of ladybugs in it but other than that, it was a great stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Avel, HICKORY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mireya, Wingate

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Anthony

Disliked: Staff & service
We complained numerous times about barking dogs waking us up at 7:30 a.m. and people next door making noise until 3 a.m. Horrible experience! Won't be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy,
Stayed 1 night in Dec 2024

8/10 Good

Thomas

It was good
Stayed 2 nights in Nov 2024