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Mountain House Inn

2.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mountain House Inn

42-inch flat-screen TV with cable channels, TV
Exterior
Property entrance
Standard Room, 1 King Bed | Living area
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking included
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Traffic Light #5
    5 min walk
  • Ripley's Aquarium of the Smokies
    5 min walk
  • Anakeesta
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for SMOKING ROOM

SMOKING ROOM

SMOKING ROOM

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool
Sidney James Mountain Lodge
Pool
Hot tub
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1024)
The price is NZ$303
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Sidney James Mountain Lodge

About the area

Gatlinburg

At Mountain House Inn you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas, barbecues and a picnic area. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Gatlinburg hotel include SkyPark and Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 5 min walk
  • Anakeesta - 6 min walk
  • SkyPark - 10 min walk
  • Gatlinburg Space Needle - 11 min walk
  • Gatlinburg Convention Center - 12 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Cliff Top Grill & Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ole Red - ‬7 min walk

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Mountain House Inn?

Mountain House Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mountain House Inn?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Mountain House Inn on 1 Dec 2024 start from NZ$141.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mountain House Inn?

Yep, Mountain House Inn has a free self car park.

Does Mountain House Inn have a pool?

Mountain House Inn has 2 outdoor swimming pools and a kids' pool. The pool is open from May to September.

Is Mountain House Inn family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Mountain House Inn is a hit with families.

Is there a free airport shuttle available at Mountain House Inn?

No, Mountain House Inn does not offer an airport shuttle service.

What time are check-in & check-out at Mountain House Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mountain House Inn?

No, only service animals are allowed.

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 163 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 90 out of 1002 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
way better than I thought for being a budget hotel
Stayed 3 nights in Jul 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
We stay here quiet often and the staff are always great. The rooms are always clean.
Stayed 3 nights in Jul 2024

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, amenities
Room felt dirty. Carpet visibly filthy. Trash not removed from previous stay. No washcloth. Staff less than helpful. Needs renovation.
Stayed 2 nights in Jul 2024

4/10 Poor

Kristen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property is located in a great spot. Watch for bears! The facilities are minimal. Fine for a brief stay.
Stayed 2 nights in Jul 2024

6/10 Okay

stephanie

Stayed 2 nights in Jul 2024

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, easy to find and park. Happy with our trip!
Stayed 2 nights in Jul 2024

10/10 Excellent

BILLY

Travelled with partner
Liked: Amenities
Me and my wife stand there 3 nights everything was great staff was very friendly and helpful will definitely be staying there again
Stayed 3 nights in Jul 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean comfortable
always a good experience here. family owned and operated. no frills, clean, and comfortable super close to the national park entrance. I always enjoy staying here.
Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don’t stay there
Well, for the money I paid I’m requiring a refund. It was nasty horrible part of the leak in the ceiling in the bathroom. They knew all this and it was very unhealthy for my grandchildren. I had no money to go anywhere else and that was a lot of money to pay and I expect compensation ASAP from Hotels.com I have been bragging on y’all because if we’ve had problems in your past, always made sure it was fixed and returned to me so I’m not very happy camper and I do not wanna give you. This was disgustingly, horrible, and unsafe animals that were frequently coming around.
Stayed 4 nights in Jul 2024

10/10 Excellent

glenda

Travelled with family
We have been staying here for 37 years. Great location with everything in walking distance. Great staff!
Stayed 1 night in Jul 2024

2/10 Terrible

Melinda, Cameron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked. Shower didn't work, unsafe area, room was not cleaned well, room had a terrible smell. Front desk guy looked like he had just worked outside all day. Granted the price was cheap, should have been cheaper. Would NOT RECOMMEND
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I can’t complain really given what I paid for but just be prepared and don’t go in expecting holiday inn accommodations this is an old and dated property. Would I book again at the price point absolutely because I am cheap!
Stayed 2 nights in Jul 2024

8/10 Good

Heather D

Travelled with group
Liked: Staff & service, room comfort
Great folks who run the hotel and provide services. Room was nice but not the cleanest. Over all it’s a great little hotel snuggled in the heart of town. I will definitely stay in Mountain House again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Good beds great location. Check in and out was easy. Only 1 pool was available to swim in but was perfect because it had a kid pool.
Stayed 2 nights in Jul 2024

6/10 Okay

Stacy

Liked: Cleanliness, staff & service
Our tv did not work at all and didn’t have no internet eaither
Stayed 1 night in Jul 2024

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for better!
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Always polite and courteous
Stayed 2 nights in Jul 2024

4/10 Poor

Dylan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
After reading other reviews, I knew I was taking a gamble with the cleanliness. The beds are fairly comfortable and we slept well, which is great! That’s what’s most important. The location is also great. It’s just a short walk to the Village and the main strip. Let’s start at the beginning… We walked into the room and were immediately greeted with a musty, dank smell. The sheets and blankets were stained and I’m not sure that they were washed after the last people. There were hairs on the beds when we arrived, and on the far side bed there were stains that seemed to be from bodily fluids (I have pictures). Thankfully, we did not see any bedbugs while we were there. Under the beds there is an abundance of unvacuumed grime. Some of the lights worked, and some didn’t. While these issues were unpleasant, I didn’t want to take the risk of getting moved into a room that was worse off. Overall, the lack of cleanliness is enough to make me not stay there again. However, we left without any bug issues, so I call it a win on that front! The staff were friendly enough, and I have no personal issues with anybody involved with the motel. I’m not attempting to bash the motel with this review either. It had some pros, but the cleanliness was simply unacceptable. Sure, the rooms are outdated— that’s perfectly fine! What isn’t fine though is the lack of effort that went into cleaning the room we stayed in.
Stayed 3 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bears.
Stayed 1 night in Jul 2024

6/10 Okay

Keith

Stayed 1 night in Jul 2024

8/10 Good

Casey

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Shane

Travelled with family and small children
Disliked: Property conditions & facilities
Perfect for a night or two
Stayed 1 night in Jul 2024

10/10 Excellent

Kenny

Stayed 4 nights in Jul 2024