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Mountain House Inn

2.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies

Photo gallery for Mountain House Inn

42-inch flat-screen TV with cable channels, TV
Exterior
Fridge, microwave, coffee/tea maker
Terrace/patio
2 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi
The current price is NZ$149
includes taxes & fees
23 Apr - 24 Apr

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for SMOKING ROOM

SMOKING ROOM

SMOKING ROOM

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area

Standard Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

About the area

Gatlinburg

At Mountain House Inn you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas, barbecues and a picnic area. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Gatlinburg hotel include SkyPark and Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 5 min walk - 0.5 km
  • Anakeesta - 6 min walk - 0.5 km
  • SkyPark - 10 min walk - 0.9 km
  • Gatlinburg Space Needle - 11 min walk - 1.0 km
  • Gatlinburg Convention Center - 12 min walk - 1.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Cliff Top Grill & Bar - ‬4 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Subway - ‬4 min walk

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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  • Breakfast included
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 2,046 reviews
The price is NZ$113
includes taxes & fees
23 Apr - 24 Apr
Brookside Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Mountain House Inn?

Mountain House Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mountain House Inn?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Mountain House Inn on 23 Apr 2025 start from NZ$148.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mountain House Inn?

Yep, Mountain House Inn has a free self car park.

Does Mountain House Inn have a pool?

Mountain House Inn has 2 outdoor swimming pools and a kids' pool. The pool is open from May to September.

Is Mountain House Inn family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Mountain House Inn is a hit with families.

Is there a free airport shuttle available at Mountain House Inn?

No, Mountain House Inn does not offer an airport shuttle service.

What time are check-in & check-out at Mountain House Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mountain House Inn?

No, only service animals are allowed.

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1004 reviews
Rating 8 - Good. 291 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 94 out of 1004 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to the main attractions, like Anakeesta and aquarium
Stayed 5 nights in Dec 2024

4/10 Poor

walter

Stayed 2 nights in Jan 2025

4/10 Poor

Jody

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The remote did not work for the TV so we could not get it to turn on. The front desk staff was not at the desk the entire time, so when you need help with something, they are not always there. They told me they would be out of the office a lot, and just so happened that when I needed them, they weren't there. There was hair all in our bathtub and shower from previous guests. There was black mold in the shower as well. In the bathroom window, there was a half full water bottle left from a previous guest. And behind the furniture, it was filthy. We dropped a shirt behind the dresser and was afraid to touch it because of all the dirt back there. The min fridge was frozen solid and was un-usable. We planned on using it, but it couldn't because it was room temp the entire time. The room does appear to have gone through some recent work... the caulk looked new in the bathroom, etc. But over all, more work needs to happen. Better maids maybe? A 24 hour desk staff (which is the usual for hotels),
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecha con el sevicio

El lugar es antiguo pero es limpio y cómodo en general el personal fue amable. Estoy satisfecha con mi estadía.
Stayed 5 nights in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
location good
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, broken sharp edged tiles, broken fixtures ( handle in shower end tile broken off and toilet paper ceramic holder broken off, wiring exposed with bare wire thimbles advertised free local phone but no phone at all in one room and i phone inoperable and six days no room attendant or cleaning
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rubmery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Dec 2024

6/10 Okay

Roger

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Dhyan

Stayed 3 nights in Dec 2024

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay with amazing prices. The hotel was close enough to downtown Gatlinburg that you could simply walk there; no need to worry about parking. Considering the price, the room was as expected. Overall, the hotel is nice for a quick stay and the staff was very helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Travelled with partner
It was exactly like what we paid for. Like most around they are outdated but this one seemed pretty clean with the exception of some dog hair on the sofa.
Stayed 2 nights in Dec 2024

8/10 Good

Marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marcus

Liked: Cleanliness, room comfort

convenient location downtown

Was brief just an overnighter was surprised no one was there for check in around 6pm had an envelope taped to front door with my name and a key in it which was a little disturbing should someone else just walk by and get my key and receipt for the stay. Left next morning around 6:10 and still no one in office and no place to leave key. Went back to room and left key in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Yoobin

Stayed 2 nights in Aug 2024

10/10 Excellent

Lokanath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money.
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Stayed 2 nights in Nov 2024

6/10 Okay

Sharon

Travelled with family and small children
Disliked: Staff & service, amenities
Pricing good. Had no housekeeping service. Didnt get daily towels replenished, no trash bags replenished, etc.. had large gap at bottom of door which allowed cold air in room. No condiments for coffee. Other wise ok.

6/10 Okay

Skyla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Perfect location to downtown. Literally right there. This is one of those hotels where you get what you pay for. Staff was fine, our key was taped to the lobby door when we got there because they closed early so that was convenient, room wasn’t the cleanest, but was ok. Bring your own blankets as theirs are thin and old. Perfect perfect location, walkable to the village and downtown. Overall would stay again if working with a budget, but don’t expect anything nice here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel at a great price

I love Mountain House Inn. Everytime I have stayed here the room was clean and the beds are comfortable. The staff is super friendly. The bathroom is always clean and have plenty of towels. I will be staying here again. My family also loves this hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Keri

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
The toilet got backed up
Stayed 2 nights in Nov 2024

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is located on downtown, close to everywhere, but is really needs outdated.
Stayed 2 nights in Nov 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
For what you payfor not bad at all! Just gets a two star cause that's the property! Really outdated in every way. Wasn't dirty just really old, the bathroom trim on oneside was rotted out.
Stayed 3 nights in Nov 2024