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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Seasonal outdoor pool
Lobby
Outdoor dining

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
The price is NZ$122
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Gatlinburg, TN
  • Ober Gatlinburg Aerial Tramway
    2 min walk
  • Gatlinburg Convention Center
    4 min walk
  • Traffic Light #10
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Wander Hotel, a Ramada by Wyndham

Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (947)
The price is NZ$150
for 1 room
includes taxes & fees
9 Jan - 10 Jan
The Wander Hotel, a Ramada by Wyndham

About the area

Gatlinburg

You'll be connected to the convention centre at Quality Inn Creekside - Downtown Gatlinburg, and within a short 5-minute stroll of Gatlinburg Convention Center and Great Smoky Mountains National Park. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Sights within a 10-minute walk of this Downtown Gatlinburg hotel include Ole Smoky Moonshine Distillery and SkyPark.

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ā€ŖOle Smoky Distillery - ā€¬5 min walk
  • ā€ŖLoco Burro Fresh Mex Cantina - ā€¬7 min walk
  • ā€ŖCrawdaddy's Restaurant & Bar - ā€¬6 min walk
  • ā€ŖSmith & Son Corner Kitchen - ā€¬5 min walk
  • ā€ŖMellow Mushroom - ā€¬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg. For a fee, parking is available.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with coffee/tea makers and complimentary newspapers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.99 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Laundry facilities
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 5 Jan 2025 start from NZ$93.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Creekside - Downtown Gatlinburg?

Yep, Quality Inn Creekside - Downtown Gatlinburg has a covered self car park for USD 10 per night.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg has a seasonal outdoor pool. The pool is open from May to September.

What makes Quality Inn Creekside - Downtown Gatlinburg a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Quality Inn Creekside - Downtown Gatlinburg.

Are there hot tubs in the rooms at Quality Inn Creekside - Downtown Gatlinburg?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Creekside - Downtown Gatlinburg serve breakfast?

Yep, complimentary buffet brekkie is available at Quality Inn Creekside - Downtown Gatlinburg.

Is there a free airport shuttle available at Quality Inn Creekside - Downtown Gatlinburg?

No, Quality Inn Creekside - Downtown Gatlinburg does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 187 out of 1001 reviews" "
Rating 2 - Terrible. 187 out of 1001 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeri, Rapid City

Very convenient place to stay and within walking distance of downtown
Stayed 4 nights in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Property conditions & facilities
Booked a non-smoking room the room absolutely stunk of cigarette smell. We asked to be moved with moved to another room. It stunk just bad. The bathroom was dirty did not clean the toilet
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not so clean
The guest service employees were great. The room was not cleaned well, smell like mold and the bathroom was a biohazard with fecal matter on the wall. This property charges for parking now where they never did in the past. All things considered, we wonā€™t be staying again. Additionally, there are two elevators but only one that works. Only one luggage cart in total. I hate how the owners just let their properties go. Good thing there are many choices.
Stayed 1 night in Sep 2024

8/10 Good

Nhoylyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guy is friendly and knows how to give a good customer service Easy and quick check in and out.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice location
This place is located downtown.Easy walk everywhere. Just park and go. Could use a little upgrade. Staff was very friendly.
Stayed 4 nights in Sep 2024

2/10 Terrible

Douglas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room assigned did not match the room on the website. They changed our room but had to take queen beds instead of a king. Blamed it on expedia for not booking the right room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Liked: Staff & service
Out dated but nice for what it is ! Great staff
Stayed 1 night in Sep 2024

6/10 Okay

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.walking distance to food and shopping.
Stayed 3 nights in Sep 2024

6/10 Okay

saeed

Liked: Staff & service
Disliked: Property conditions & facilities
I did not like the charge for the parking in the beginning, but appreciate when the y flag it because of my 3 night syay
Stayed 3 nights in Sep 2024

10/10 Excellent

Looie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great price for the location! Easy to get to from street and walk around the downtown Gatlinburg area. 5 stars!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Wayne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Heath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Nishu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is excellent. But our accomodation was not up to mark. First room which was given to us was terrible, extremely stinky, floor was sticky if you walk barefoot, felt like someone vomitted on the floor . We immediately asked the receptionist to change our room which they agreed to. Second room was little better but the bathroom has the drainage problem while taking shower which was not good. They charged extra for parking and some extra charge on top of the room booking which we did. you can have bear sighting frequently over there (they say it is friendly bear which roams around quite often).This hotel is in downtown of Gatlinburg so walkable distance for any activity nearby.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sylwia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting the room is not clean There is dust in room everywhere. The floor is dirty. There is a mold in the bathroom. The service is rude. !!!!! I have never been hotel like this in my life. !!!!!
Stayed 2 nights in Aug 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seen a bear everyday we were there.
Stayed 4 nights in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Great location Excellent staff
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The service was fine. I would say there is a lack of regular maintenance, like how my door would only unlatch if I pulled up on it instead of down and scuff marks all over the walls of the room that could easily be painted over. The room was clean but the area going out the front door of the building had a cigarette butt and broken glass in the floor the entire weekend I was there.
Stayed 3 nights in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Harold

Travelled with family
Liked: Property conditions & facilities
Convenient,clean,breakfast
Stayed 4 nights in Aug 2024

4/10 Poor

Dan

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Arrived at property and were immediately hit with a hidden and unexpected non-refundable pet fee that wasnā€™t listed anywhere on the booking page. We were initially given a room that had a roach under the sheets. The room was dirty in general and had a lot of stains and wear & tear. The bathroom also had spiderwebs with spiders in the corners. It looked like housekeeping had swept and mopped but little else as far as cleaning. We notified the staff and they accommodated us with a room that was a little bit better but not anywhere near what we were expecting. The staff overall were friendly and helpful but due to the state of the rooms we wonā€™t be staying here again, nor would I recommend it.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very walkable to shops and restaurants. So much to do surrounding the hotel. Service was excellent! Breakfast items were typical. Room was a bit dated. However, we were in a pet friendly room. The room I booked was nicer and more updated but the desk informed me that certain rooms are given to people with a pet.
Stayed 2 nights in Aug 2024