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River Terrace Resort & Convention Center

3.5 star property
Resort with free parking, a short walk to Ripley's Aquarium of the Smokies
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Balcony view
Exterior
Signature Room, 2 Queen Beds, River View
Signature Room, 2 Queen Beds | Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
240 River Road, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    4 min walk
  • Traffic Light #5
    4 min walk
  • Anakeesta
    5 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Pet friendly
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Pet friendly
In-room safe
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Pet friendly
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, River View

Signature Room, 2 Queen Beds, River View | Balcony view

Signature Room, 2 Queen Beds, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$279
for 1 night
includes taxes & fees
16 Nov - 17 Nov
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About the area

Gatlinburg

At River Terrace Resort & Convention Center you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this resort include an outdoor swimming pool, free self-parking and a conference centre. .This pet-friendly resort offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and a picnic area. .Attractions within a 10-minute walk of this Downtown Gatlinburg resort include SkyPark and Gatlinburg Space Needle.
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ole Red - ‬6 min walk

About this property

River Terrace Resort & Convention Center

Resort with free parking, a short walk to Ripley's Aquarium of the Smokies
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Conference rooms
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Lift
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

What is the cancellation policy at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 10 Nov 2024 start from NZ$226.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Terrace Resort & Convention Center?

Yep, River Terrace Resort & Convention Center has a free self car park.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center has an outdoor pool.

Is there a free airport shuttle available at River Terrace Resort & Convention Center?

No, River Terrace Resort & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at River Terrace Resort & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1012 reviews" "
Rating 8 - Good. 310 out of 1012 reviews" "
Rating 6 - Okay. 147 out of 1012 reviews" "
Rating 4 - Poor. 101 out of 1012 reviews" "
Rating 2 - Terrible. 60 out of 1012 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tony

Travelled with family
Liked: Staff & service
The wifi didn't work at all, and with a kid thats not good.
Stayed 2 nights in Jul 2024

8/10 Good

Stacey

Stayed 2 nights in Jul 2024

8/10 Good

Felice

Stayed 2 nights in Jul 2024

8/10 Good

Branson

Stayed 3 nights in Jul 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about anything! Will definitely stay again!
Stayed 3 nights in Jul 2024

6/10 Okay

Meaghan

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was old and outdated, very mildewy smell. Carpet was wet feeling from old AC.
Stayed 1 night in Jul 2024

6/10 Okay

Umed A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi and phone did not work. Bathroom was not clean. Sink faucet did not have aerator so water shattered all over. Balcony was dirty with cobwebs all over the place. Paint chipping everywhere in balcony. Main door was shabby and looked loose. Overall, the room looked very old and falling apart. Staff was courteous, helpful and tried to help but with limited ability to do anything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time i have stayed at this property. Great location to evwrything down town. Saves yourself 20-$30 a day parking being so close. Staff is friendly and the room was clean. Well done
Stayed 2 nights in Jul 2024

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was listed as "renovated" but looked like walking into an early 2000s run down motel room. Room smelled like marijuana and cigarette smoke even though its a non smoking room. Everything in the room felt grimy and I tried my best to not touch anything. Way overpriced and would never recommend this place to anyone. The ONLY convenient thing was being a short walk away from downtown Gatlinburg.
Stayed 3 nights in Jul 2024

2/10 Terrible

Kane

Disliked: Cleanliness, staff & service, property conditions & facilities
Certainly not worth what we paid!
Stayed 2 nights in Jul 2024

2/10 Terrible

Kane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tear it down and start over!
Stayed 2 nights in Jul 2024

2/10 Terrible

Kane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be completely gutted or torn down. The walls are paper thin. I actually head the woman in the room next to us pass gas and giggle about it with her kids. The bathroom definitely has not been updated since the 70's. The vanity is covered in paint splatter and the sink has rust stains at the overflow. The plastic shower shell is disgustingly dirty and the shower curtain was crispy old and wrinkled! The lighting in the room was horrible with only one bedside lamp that did not work. The window blinds are certainly from the 70's and there ius ZERO hope of a dark room to sleep in! The ONLY positive for the room was the TV was decent
Stayed 2 nights in Jul 2024

4/10 Poor

Grant

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Our bed sheets were not changed for the entire 10 days we stayed. Despite several requests to have that done. The room keys would take 5 minutes to open the door and we had them replaced 3 times. The air conditioning in the room was not working properly and it was hot the entire stay.
Stayed 8 nights in Jul 2024

4/10 Poor

Perrie

Stayed 2 nights in Jun 2024

6/10 Okay

HEIDI

.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice view
We had a wonderful view of the river. The staff were very helpful and friendly. There are no hair dryers in the rooms. We had no hand soap or shampoos in our room. We were able to get hand soap from the front desk.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a visit to the aquarium.
Stayed 1 night in Jun 2024

8/10 Good

james

Travelled with family
July 4th vaca
The room was good. But not the room that I ask you h m to have for us a Monday h earlier I want ed on the s cone floors not th find st Room had ants The rooms need some updating Also I he POOl was closed IN July They need to open the cafa backup Also a little costly for a two star hotel. Thanks Jim Rickman
Stayed 3 nights in Jul 2024

8/10 Good

Jimmie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Gela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a jacuzzi tub that was unexpected..the staff attended to all requests in a very timely manner... the floors were dirty and the faucet leaked however.
Stayed 4 nights in Jul 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Ali

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024