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Econtel Hotel

2.5 star property
Hotel with a 24-hour front desk, steps from Queensbay Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Econtel Hotel

Desk, free WiFi, bed sheets
Front of property - evening/night
Check-in/check-out kiosk
Duplex Studio
Deluxe Double Room

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
64, Persiaran Bayan Indah, Bayan Bay, Bayan Lepas, George Town, Penang, 11900
  • Queensbay Mall
    1 min walk
  • Robataya
    1 min walk
  • Penang Sentral
    27 min drive
  • Penang (PEN-Penang Intl.)
    13 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex Studio

Duplex Studio | Staircase

Duplex Studio

Highlights

Air conditioning
LED TV
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 6 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

George Town

At Econtel Hotel you'll be steps from Queensbay Mall and 2.2 km (1.3 mi) from RECSAM and Institute Pendidikan Guru. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and multilingual staff. Plus you'll find a hair salon, luggage storage and a lift. .Attractions within a 15-minute drive of this Bayan Lepas hotel include KOMTAR and Swettenham Pier Cruise Terminal.

What's nearby

  • Queensbay Mall - 1 min walk
  • RECSAM and Institute Pendidikan Guru - 2 min drive
  • Penang International Sports Arena - 4 min drive
  • University of Science-Malaysia - 4 min drive
  • TESCO - 7 min drive

Getting around

  • Penang Sentral - 27 min drive
  • Penang (PEN-Penang Intl.) - 13 min drive

Restaurants

  • ‪Azuma Japanese Restaurant - ‬1 min walk
  • ‪Go Noodle House 有间面馆@Queensbay Mall - ‬1 min walk
  • ‪Ippudo - ‬2 min walk
  • ‪Sushi Tei - ‬1 min walk
  • ‪Menya Miyabi Hokkaido Ramen - ‬2 min walk

About this property

Econtel Hotel

Hotel with a 24-hour front desk, steps from Queensbay Mall
As a guest of Econtel Hotel, you'll find multilingual staff, a hair salon, and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this George Town hotel.

  • 26 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2015
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Beauty salon
  • Lift
  • Smoking in designated areas
Econtel Hotel offers 26 accommodations with air conditioning. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Econtel Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Econtel Hotel Penang
Econtel Hotel
Econtel Penang
Econtel Hotel Penang/Bayan Lepas
Econtel Hotel George Town
Econtel George Town
Econtel
Econtel Hotel Hotel
Econtel Hotel George Town
Econtel Hotel Hotel George Town

Frequently asked questions

What is the cancellation policy at Econtel Hotel?

Econtel Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Econtel Hotel?

The closest beach to Econtel Hotel is Batu Ferringhi Beach (15.9 km).

Is there a free airport shuttle available at Econtel Hotel?

No, Econtel Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Econtel Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Econtel Hotel?

No, pets and service animals are not allowed.

Econtel Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 19 out of 61 reviews" "
Rating 4 - Poor. 12 out of 61 reviews" "
Rating 2 - Terrible. 6 out of 61 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

YUAN PING

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
We’ve been traveling in Southeast Asia for a few weeks and this place was the loudest. You can’t check in until 2, even an hour early they won’t let you. Right by the mall if that’s why you’re staying in that area.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was good. The room for the price was ok. It is just behind Eastin hotel and this is a business trip. Next to Queensbay mall and lots of restaurants nearby. Good location.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
the facilities in this hotel is not complete. ther
its good for couple to stay here
Stayed 2 nights in Dec 2018

2/10 Terrible

Dennel

Disliked: Cleanliness, property conditions & facilities
Not as good as it was.
I stayed there previously. It was still quite okay but this time around the room was poorly maintain. The first room given to us had a cockroach crawling in the bathroom, the second room had ants crawling on the bed. And no other rooms or alternative was given. We have to go back to the first room after the “guest” was cleared.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Calvin, Selangor

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and the door lock is broken. Parking unavailable during working hours..
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Beware to check out on time as allowance only 15 mins before charging and no phone and large mirror in room.
Stayed 3 nights in Mar 2018

2/10 Terrible

Natalie, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
unpleasant experience
I think the hotel need to improve in the cleanliness of the room. I was shocked when I turned on the tap and water is brownish colour. The whole place is very run down. The only plus point is the hotel staff is helpful and friendly and it is near to Queensbay Mall.
Stayed 3 nights in Jan 2018

6/10 Okay

Nazrim, Ipoh, Perak, MY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good hotel between attractions in city
A good hotel with a good room and great value. Room has enough but water in toilet suddenly went out in the middle of the midnight and when it does return, it went very dirty. Close to eateries and not forgetting Queensbay Mall also!
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Nice place to stay,very convenient , will visit again
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities
nice hotel close to good amenities
comfortable close to shopping center, eateries and public transport. Great for short term business stay
Stayed 1 night in Nov 2017

8/10 Good

Ammar Fadzly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Grayson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is situated in front of pub restaurant, very noisy till 2-3am
Stayed 2 nights in Aug 2017

10/10 Excellent

Dennel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Small room but good enough for a night stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It was an awful experience. There is a gap between the window and the wall next to the bed, and the gap actually connects my room to the room below me. In another word, I can hear everything very CLEARLY like what's going on in the room below me.The 1st day I checked in the hotel in the afternoon, I was having fever and needed a good nap, after settling everything, i fell asleep and I left my work phone on top of the blanket. When I woke up I realised my work phone is gone! I tried searching my room thoroughly and I couldn't find it, I was very sure the phone was on the bed as i did some arrangement before i sleep. The explanation can be either someone came into my room and took it (which it doesn't make sense, because my personal expensive phone is still with me) OR the phone flipped and dropped into the hole/gap when I was pulling the blanket while I sleep. If is the latter, then the guest in the room below me probably saw the phone and took it. I informed the receptionist immediately after i suspected it dropped to the lower floor and we cant find the phone.

4/10 Poor

Emily, KL

Disliked: Cleanliness, property conditions & facilities, room comfort
More to an Inn
Simple room, simple amenities. No kettle, fridge, cups. No lift too. You need to climb the staircase with ur heavy luggage. Environment very noisy during night due to some singing in the bar or karaok is going on. You can't believe there are some mosquitoes in the room. Please bring your own towel and ready your own amenities.

6/10 Okay

Rafi, Melaka

Liked: Staff & service
Disliked: Room comfort
Enough for short stay.
Very noisy in the midnight as some people start slamming their room door. Probably, because the hotel near by to pubs so may be it been occupied by drunken people.

8/10 Good

Ko Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & Clean. The staff are helpful.

10/10 Excellent

Jose antonio, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REALLY PERFECT!!
It's the biggest room what we found in our travel, very clean, so beautiful and new, and the staff is very friendly and effective.

6/10 Okay

syafiq, Petaling Jaya

Liked: Staff & service
Nice and affordable hotel, near to Queensbay Mall.
Fast check-in. The hotel near to Queensbay Mall and Hammer Bay Seafood (before relocation).

6/10 Okay

Zurina, Kuala Lumpur

Disliked: Room comfort
Convenient location, next to Queensbay Mall
Had trouble sleeping well as I was frequently awaken by loud noises everytime guests shut their room doors. I could also hear noise from next door guest watching tv. Thin walls, perhaps?

6/10 Okay

Verified traveller

Liked: Cleanliness
Basic hotel near mall
Did not have the best impression as it was located near a bar which had loud thumping music in the early morning. But the service desk was open at 1am and I was able to check in, to my relief. Room was surprisingly clean and good value for the price.