Hotel NEO+ Penang by ASTON

3.5 star property
Hotel with free parking, steps from Hin Bus Depot Art Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
View from room
Sundeck
Exterior
Lobby sitting area

Reviews

8.0 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Penang Times Square
    2 min walk
  • KOMTAR
    2 min walk
  • 1st Avenue Mall
    5 min walk
  • Penang (PEN-Penang Intl.)
    25 min drive

Room options

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Minibar
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Minibar
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Minibar
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Minibar
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Neo Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

George Town

Hotel NEO+ Penang by ASTON puts you in the heart of George Town, within steps of Hin Bus Depot Art Centre and KOMTAR. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. .With a stay at this 3.5-property class Downtown George Town hotel, you'll be 0.6 km (0.4 mi) from Chit Tiau Lor Ban San.

What's nearby

  • Penang Times Square - 2 min walk - 0.3 km
  • KOMTAR - 2 min walk - 0.3 km
  • 1st Avenue Mall - 5 min walk - 0.5 km
  • Chit Tiau Lor Ban San - 8 min walk - 0.7 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.0 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang (PEN-Penang Intl.) - 24 min drive

Restaurants

  • ‪Starbright Coffee - ‬2 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Nasi Kandar Hajah Mydin - ‬2 min walk
  • ‪Lé 楽 - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel with free parking, steps from Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Is parking available at Hotel NEO+ Penang by ASTON?

Yep, Hotel NEO+ Penang by ASTON has a free self car park.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on 27 Nov 2024 start from NZ$90.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel NEO+ Penang by ASTON?

The closest beach to Hotel NEO+ Penang by ASTON is Batu Ferringhi Beach (9.1 km).

Does Hotel NEO+ Penang by ASTON have a pool?

Hotel NEO+ Penang by ASTON has an outdoor pool.

What makes Hotel NEO+ Penang by ASTON a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel NEO+ Penang by ASTON.

Does Hotel NEO+ Penang by ASTON serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel NEO+ Penang by ASTON?

No, Hotel NEO+ Penang by ASTON does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NEO+ Penang by ASTON?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel NEO+ Penang by ASTON?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel NEO+ Penang by ASTON?

No, pets are not allowed.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 229 out of 892 reviews" "
Rating 8 - Good. 441 out of 892 reviews" "
Rating 6 - Okay. 179 out of 892 reviews" "
Rating 4 - Poor. 26 out of 892 reviews" "
Rating 2 - Terrible. 17 out of 892 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary P N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing stay
Location is great, walkable to most attractions in Georgetown. Check-in/out was fast and cordial. Room was clean, neat and bright with natural light, nice night view of city too. Housekeeping was attentive too. I forgot to remove the 'Do not disturb' sign when I stepped out, a card was slipped under the door to inform me to give them a call if I require any service before certain time. Probably due to the age of the hotel, the room looks kind of "tired". Overall experience is pleasant, relaxing and meets my expectation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yang Nyit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good venue to stay. Very convenient
Stayed 1 night in Jul 2024

6/10 Okay

Suzie

Travelled with partner
the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Stayed 7 nights in Jul 2024

10/10 Excellent

Huck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024

6/10 Okay

Genevieve

Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Stayed 3 nights in Jun 2024

10/10 Excellent

Leung, Poughkeepsie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!
Stayed 8 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean bed sheets
Great stay!
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay we have stay the same place 2 years ago, 10 min walk to night market and 10 min walk to 1st ave mall and Komtar. Average breakfast
Stayed 1 night in May 2024

6/10 Okay

Shenn Chin

Liked: Cleanliness, property conditions & facilities
Cold aircon. Poor sound proofing....guest from other rooms keep slaming their door in the morning and its loud. Convenience store at hotel lobby is a plus.
Stayed 4 nights in Apr 2024

10/10 Excellent

rahman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024

8/10 Good

Siti Zuleha

Travelled with family
Liked: Cleanliness, staff & service
During my check in time, there was 2 Indian staff (male & female) at the counter. They had a good customer skills, superb staff, very helpful. However, the surrounding was so noisy until wee hours in the morning.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nights at neon
6 nights solo . Very nice modern spacious quiet room . Hotel is in a great location . Good breakfast choices , busy at times . Nice roof top pool also busy at times with kids . Gym is no good apart from one good treadmill .
View from my room
Nice modern room
Rooftop pool, busy sometimes
Stayed 4 nights in Mar 2024

10/10 Excellent

Ong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

8/10 Good

David

Stayed 2 nights in Mar 2024

8/10 Good

SENG JOO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet water flow is a big problem.
Stayed 3 nights in Jan 2024

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Stayed 3 nights in Feb 2024

8/10 Good

ROZANI, Ampang

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
Stayed 1 night in Mar 2024

2/10 Terrible

seulki

Stayed 1 night in Feb 2024

8/10 Good

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

kathrine

Travelled with partner
Liked: Staff & service
It's alright. Staff are friendly.
Stayed 3 nights in Jan 2024

8/10 Good

Jamie

Stayed 4 nights in Jan 2024